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Audi Burlington

Burlington, MA

4.8
3,180 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,180 reviews

October 19, 2016

Great Service Department The Burlington Audi service department has knowledgeable and courteous service reps and mechanics. I have been working with Jim for almost 5 years an More

by Lisa K
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oct 20, 2016 -

Audi Burlington responded

Thank you, Lisa! At Audi Burlington we take great pride in surpassing any and all expectations you might have when servicing your vehicle. I’m so pleased to know that Jim provided you with such great service. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

October 19, 2016

Happy Customer Bought my A6 in 2013 at Audi Burlington and been using the service department ever since. Always treated with respect and given the time required to More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Oct 20, 2016 -

Audi Burlington responded

Thank you! We take great pride in surpassing any and all expectations you might have with servicing your vehicle. I’m so pleased to know that Jeff proudly represented our company values and provided you with such great service. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

October 19, 2016

Personal service Service simply as good as it gets. The flexibility to schedule and obtain loaner cars is simply unparalleled. Jeff, as a service advisor, is knowled More

by JCAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Oct 20, 2016 -

Audi Burlington responded

Thank you for your glowing review! We strive to offer all of our guests’ exceptional service. Employees like Jeff make that possible. If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Adnan Sehovic, General Manager

October 19, 2016

Over delivery each time I visit or call The service is impeccable. If I call with a question, i get an answer quickly. The work is on time and budget. Easy to schedule an appointment, ser More

by Mike K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2016 -

Audi Burlington responded

Thank you! I am so appreciative of you taking the time to let us know about your experience with Lauren and Jim. We value your continued business and look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

October 19, 2016

Best Service Department Every time I bring in one of our Audis they take care of us and make sure everything is done right the first time. Truly the best service department i More

by Stephanie16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Oct 20, 2016 -

Audi Burlington responded

Thank you, Stephanie! We appreciate your business and we look forward to serving your automotive needs for many more years to come. Best, Adnan Sehovic, General Manager

October 19, 2016

Audi S6 Service Audi Burlington service department is simply one of the best service organizations I have ever experienced. Often, "dealership" service departments a More

by S6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Oct 20, 2016 -

Audi Burlington responded

Thank you for taking the time to share your encouraging words and kind recommendation of Jeff. I’m so pleased to know that he proudly represented our dealership and provided you with such great service. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

October 19, 2016

Fantastic Jim ! I've been taking our fleet of 3 Audi vehicles to Jim for the past several years. Competent, knowledgeable, friendly and a good diagnostician. He's g More

by 4 Audi guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 20, 2016 -

Audi Burlington responded

Thank you! We appreciate your business and we look forward to serving your automotive needs for many more years to come. Best, Adnan Sehovic, General Manager

October 19, 2016

Audi Burlington is terrific ! Audi Burlington has taken excellent care of me and my car ! In particular , Jeff is the best ....he truly understands customer service ! A pleasure More

by Lisa O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Oct 20, 2016 -

Audi Burlington responded

Thank you, Lisa! At Audi Burlington we take great pride in surpassing any and all expectations you might have when servicing your vehicle. I’m so pleased to know that Jeff provided you with such great service. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

October 18, 2016

Excellent Service I had just called the prior day and received an appointment for the next day. The service was performed exceptionally in record time and even an inspe More

by NDLeprechaun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 18, 2016 -

Audi Burlington responded

Thank you! We're proud of the great service that Derek provides to our customers and I'll be sure to pass along your kind words. Best, Adnan Sehovic, General Manager

October 18, 2016

Service review Derek Brodeur was excellent in handling my service. Couldn't ask for more. Will look forward to dealing with him when I have to return for my next ser More

by claude1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 18, 2016 -

Audi Burlington responded

Thank you for the five-star review! We're so happy to hear that Derek and our service department were able to assist you. Derek is a real asset to our team and I know he will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! Best, Adnan Sehovic, General Manager

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