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Audi Burlington

Burlington, MA

4.8
3,182 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,183 reviews

October 21, 2016

Jim is an exceptional service consultant I've repeatedly having very positive experience at Audi Burlington, especially with Jim, who is one of the service consultant. Jim always greet custom More

by mcheng338
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2016 -

Audi Burlington responded

Thank you for the wonderful review! I'm so glad to know Jim has been able to provide you with such positive service experiences. We strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Please come back to see us again with any service needs. Best, Adnan Sehovic, General Manager

October 21, 2016

Very pleased with Jeff Buchholz and Audi Burlington Jeff is very helpful & responsive. I am able to get appointments very quickly, usually the next day. Jeff calls to explain the work that will be done More

by Borty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Oct 21, 2016 -

Audi Burlington responded

Thank you so much for your feedback on your recent experience with Jeff. We work hard to deliver a quality service experience that exceeds expectations. Jeff is a true testament to that. Feel free to stop in anytime if you need assistance, we're always happy to help! Kind Regards, Adnan Sehovic, General Manager

October 21, 2016

Burlington Audi Service is excellent I have been bringing my car here since 2013 when I bought my S4...recently Jim helped me take care of some recent issues with my car. He went above a More

by Neel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2016 -

Audi Burlington responded

Thank you so much for your feedback on your experiences over the years with Jim. We take pride in providing exceptional customer service and I'm so happy our service team was able to do exactly that. Thank you for your continued business! Best, Adnan Sehovic, General Manager

October 21, 2016

Quality and Friendly Customer Service Jeff and Audi Burlington provide quality customer service that is efficient, quick and friendly. They also go out of their way to build strong relatio More

by John M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Oct 21, 2016 -

Audi Burlington responded

Thank you so much, John! We take pride in providing exceptional customer service and I'm so happy Jeff and our team were able to do exactly that. Thank you for your business and let us know if there is ever anything we can assist you with in the future! Best, Adnan Sehovic, General Manager

October 21, 2016

nice people Jeff make getting your car serviced a pleasure... Courteous, pleasant to work with helps you to get what you need and makes sure you are happy before More

by Joanne Trocki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Oct 24, 2016 -

Audi Burlington responded

Thank you for sharing your feedback, Joanne! We're proud of the great service that Jeff provides to our customers and we'll be sure to pass along your kind words. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Best, Adnan Sehovic, General Manager

October 20, 2016

Jeff makes it all happen. When my Audi is serviced, it is completed at a rea More

by paperguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Oct 20, 2016 -

Audi Burlington responded

Thank you! We appreciate your business and we look forward to serving your automotive needs for many more years to come. Best, Adnan Sehovic, General Manager

October 20, 2016

Audi A4 I had a great experience with the service center at Audi Burlington. Jim was awesome to deal with. He was very knowledgeable about the issues with my More

by ncummings1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2016 -

Audi Burlington responded

Thank you for your glowing review! We strive to offer all of our guests’ exceptional service. Employees like Jim make that possible. If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Adnan Sehovic, General Manager

October 20, 2016

Burlington Audi dealer service is great! I have been going to Audi Burlington for the past 6 or 7 years. I like the overall atmosphere and quality of service at the dealership, and I especia More

by hn_hu
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2016 -

Audi Burlington responded

Thank you! We work hard to treat our customers and their vehicles with the utmost care, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

October 20, 2016

Excellent experience I had a very good experience with the Service Department of Audi Burlington, visiting for the 1st time this summer. I have a 2009 B8 A4 that had deve More

by fredmarland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2016 -

Audi Burlington responded

Thank you, Fred! At Audi Burlington we take great pride in surpassing any and all expectations you might have when servicing your vehicle. I’m so pleased to know that Jim provided you with such great service. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

October 20, 2016

Great service continues I'd like to commend Jim Parolisi for the continued great work he and the team there have done to service my 2013 Audi Q5. Jim is a total professional More

by Jessica Mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2016 -

Audi Burlington responded

Thank you, Jessica, for taking the time to post such great comments about your experience with Jim here at Audi Burlington. We work very hard to treat our customers and their vehicles with the utmost care, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

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