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Audi Burlington

Burlington, MA

Overview
Employees
Reviews
Vehicles
4.8
3,173 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,173 reviews

May 13, 2024

Audi Burlingtons service department is one of the best I have ever experienced. Derek Brodeur always goes above and beyond to keep you in “the know”. Also nice touch that the car comes back sparkling clean. More

by ksgreeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Audi Burlington responded

Hi K S Greeley! Thanks for the shout-out! We're glad to know that Derek and our service department at Audi Burlington have been able to impress you. Enjoy your sparkling clean car!

May 12, 2024

Max provided me with great service! Super efficient and personable. Provided helpful video of service. More

by B. Graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max - Service Dept.
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May 13, 2024 -

Audi Burlington responded

B., we're glad to know Max provided you with efficient and personable service at Audi Burlington. We appreciate your feedback!

May 11, 2024

Top notch service, no wait, great communication, friendly staff, just a really smooth and pleasant process overall. Nice work! More

by Anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Audi Burlington responded

Anna, we're delighted to know you had a smooth and pleasant experience at Audi Burlington. Thanks for your kind words about our service and staff!

May 10, 2024

I brought my car in for an oil change. The staff was very accommodating, gave me an idea of what to expect and the provided a time frame for when the job would likely be completed. They ev More

by topspin45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Audi Burlington responded

We're glad to know that you had a great experience with our team at Audi Burlington! It's always our goal to provide efficient and accommodating service. Thanks for trusting us with your car maintenance needs, we'll be sure to pass on the praise!

May 10, 2024

Wonderful service was provided by Anthony. Very thorough and thoughtful! Extremely professional and competent. Thank you! More

by Gosia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Audi Burlington responded

We're glad to know that Anthony provided you with wonderful service at Audi Burlington! We strive for professionalism and thoroughness in our work. Thanks for your feedback!

May 07, 2024

Jay Levy sold me the car! Amazing! Same with Max managing first year service. Started out at Peabody Audi. Can’t compare with Audi Burlington! They are extremely professional, More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
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May 08, 2024 -

Audi Burlington responded

Thank you for trusting Audi Burlington with your automotive needs! Jay, Max & the rest of the team are grateful for your support and look forward to your next visit!

May 06, 2024

Service experience is always smooth and crisp. Anthony was particularly helpful and solved some tricky aspects quickly and to my benefit. Work done quickly and as expected. More

by Scottg-ma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Audi Burlington responded

We're glad to know your service experience at Audi Burlington was smooth and efficient! It's great that Anthony could assist with those tricky aspects. Thanks for sharing this positive feedback, we appreciate it!

May 06, 2024

Jim was great to work with. He got me in and out very quickly even as a walk in during the middle of the day More

by EJT612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Audi Burlington responded

We're glad to know that Jim was able to assist you promptly and efficiently at Audi Burlington. Thanks for sharing your positive experience with us!

May 03, 2024

Great service that is effective, efficient, and thorough done by an overall team that cares for their customers. More

by executiveleader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Audi Burlington responded

We appreciate your kind words about our service at Audi Burlington! Our team strives to provide efficient and thorough care for all of our customers. Thanks for the review!

May 03, 2024 -

executiveleader responded

You earned the positive review, as you have in the past. Keep up the great work and, moreover, keep the great team!

May 03, 2024

Service was prompt and well done. The service team was very friendly and extremely helpful in answering questions. More

by AudiA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Brickey
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May 06, 2024 -

Audi Burlington responded

We're so glad our Audi Burlington team was able to answer all your questions! Thanks for the kind review and please don't hesitate to reach out if we can be of service again in the future!

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