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Audi Burlington

Burlington, MA

4.8
3,207 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,207 reviews

November 06, 2021

Good, efficient, and customer friendly for 50k miles service of my Audi A5. Very much appreciated the loaner option while my car was being worked on, so I did not loose a work day. Cost of service was More

by TRex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Nov 08, 2021 -

Audi Burlington responded

Thank you for trusting our service team at Audi Burlington! We look forward to seeing you again!

November 05, 2021

Thanh was such a great guy and very helpful! He made the purchase so easy! More

by Mike.rose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thanh Nguyen
Nov 05, 2021 -

Audi Burlington responded

We're so happy to hear this! Thank you for the positive feedback about your experience with Thanh. We appreciate your business and hope to see you again next time here at Audi Burlington!

November 05, 2021

Kelly was super helpful. I didn’t realize I needed to make an appointment. However she submitted my car for service without one. I was expecting my car to be returned the next day and was elated to have More

by dlstansbury@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly 5 stars
Nov 05, 2021 -

Audi Burlington responded

Thank you for the awesome feedback - we'll be sure to let Kelly know how much you appreciate her excellent service. We appreciate you visiting us here at Audi Burlington and hope we have the opportunity to serve you again in the future!

November 05, 2021

Good communication and very informative about Audi service. My car was well taken care of for the repair and was also washed clean. More

by Jasonphoeurk91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Audi Burlington responded

Thank you for the positive feedback about your recent visit here at Audi Burlington! We appreciate your support and hope to see you again next time!

November 05, 2021

Always customer-centric. Friendly, knowledgeable, explanations clear and answer my questions. All my car's documents and programs are digital so they know what coverage I have and what is already pai More

by FO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Nov 08, 2021 -

Audi Burlington responded

We're happy to hear the Audi Burlington team has provided such excellent care to you during your visit! We hope you come back to see us again for your next appointment!

November 03, 2021

Kelly was great to work with, very accommodating! I have great trust in this service department. I bought my certified Audi A4 there and have always brought it to them for maintenance. The work is alway More

by Jayme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
Nov 03, 2021 -

Audi Burlington responded

Hi Jayme, thank you for taking the time to share your experience working with Kelly at Audi Burlington! We look forward to working with you again!

November 03, 2021

Gary was extremely helpful in getting my Audi repaired when the check engine light came on. He arranged a Lyft ride for me to go home while my car was being fixed and also arranged another ride for me to More

by Ricky Malhotra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Nov 03, 2021 -

Audi Burlington responded

Thank you for the excellent review, Ricky! We're glad to hear that Gary provided such exceptional service and we'll be sure to pass along your kind comments to him. Thanks for trusting Audi Burlington with your vehicle. We hope we can be of service to you again in the future!

November 03, 2021

Service was first rate and fast. Answered all my questions. Service Advisor was very knowledgeable. Would recommend to anyone with an Audi. More

by MARTINKRM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Audi Burlington responded

We're happy your service visit went so well, Martin! Thank you for coming to Audi Burlington for your automotive needs!

November 02, 2021

I have been a custom of herb chambers for a while now. The staff is very professional and helpful explaining in Detail the service The car needs. Derek was very professional and helpful. He kept me upda More

by vici51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Audi Burlington responded

Thank you for your loyal business! We're truly grateful for all of your support and are glad to hear Derek & the team made your most recent experience a smooth one. Take care and we'll see you next time here at Audi Burlington!

November 02, 2021

By far my best car buying experience and we owe it all to Brendan! Shopping for a car isn’t easy but shopping for a car during a pandemic and shortage is nearly impossible. After sorting through about 5 othe More

by maria.leister
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Olivera
Nov 02, 2021 -

Audi Burlington responded

Hi Maria, thank you for stopping by to see Brendan! He enjoyed helping you find the best vehicle for you, and hope you reach out with any questions! See you at your first oil change! -Audi Burlington

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