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Audi Burlington

Burlington, MA

4.8
3,207 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,207 reviews

November 17, 2021

Timely, polite, and willing to please. Thank you Gary for wonderful service and car wash. More

by beverlybowman22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary and Mike
Nov 18, 2021 -

Audi Burlington responded

Thank you for the wonderful feedback - we'll be sure to share it with Gary & the team! We appreciate you visiting us here at Audi Burlington and hope we have the opportunity to serve you again in the future!

November 16, 2021

Good service, they keep you informed all time about the work needed and status and costs More

by Cortizalfie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Audi Burlington responded

We are so glad that you had such a great time working with our team at Audi Burlington! Thank you so much!

November 13, 2021

Quality service is defined by Jim P. His dedication to quality service, detail and follow up is exceptional! He’s the best!!!!! More

by J.B.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Audi Burlington responded

Thank you for these wonderfully kind comments - Jim will be so happy to hear them! Your business is greatly appreciated by all of us here at Audi Burlington and we look forward to your next visit!

November 13, 2021

I pulled into the bay and greeted by rep whom advised me to go inside. I then met with service adviser who gave me keys to loaner and away i went. My car was ready in less than 1 1/2 hrs. More

by avail59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond
Nov 15, 2021 -

Audi Burlington responded

This is what we like to hear! We're happy that our service team provided you with an efficient appointment! See you next time at Audi Burlington!

November 13, 2021

Friendly service and early AM appointments. Timely communication. Plenty of parking with easy access to high way. More

by stevebao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Nov 15, 2021 -

Audi Burlington responded

Thank you for taking the time to share this feedback! We appreciate your business and hope to see you again next time here at Audi Burlington!

November 12, 2021

The Service associate was very professional and to the point. I was satisfied with the service. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Audi Burlington responded

Thank you so much, Scott! It means a lot to hear that you're satisfied and we hope to see you again next time here at Audi Burlington!

November 12, 2021

I absolutely love this Audi dealership. It never fails me. I’ve had my car since 2016 and have always been treated well. More

by maverick33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

maverick33 responded

I absolutely love my Audi Dealership in Burlington. It never fails me. I’ve had my car since 2016 and have always been treated well.

Nov 15, 2021 -

Audi Burlington responded

Thank you for being an Audi Burlington customer! We're truly grateful for all of your support over the years and look forward to your next visit!

November 12, 2021

Great service! Raymond committed to Great service and very friendly. The atmosphere was awesome. He was attentive and knowledgeable. He is a huge asset to your company. More

by esimonyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond
Nov 12, 2021 -

Audi Burlington responded

Thank you for the wonderful feedback! Raymond always takes such great care of his customers and we know he'll be pleased to hear how much you enjoyed working with him. Thanks for visiting Audi Burlington and please don't hesitate to reach out if we can be of service again in the future!

November 11, 2021

Professional service and courteous. Easy to schedule both the appointment and loaner car. Car was pulled out front once I arrived. More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Audi Burlington responded

Thanks for taking the time to leave us a review, Rick! We appreciate you trusting the Audi Burlington team with your vehicle's service needs and hope to see you again in the future!

November 08, 2021

I was concerned with my tires.Derek got me in right away. My service was due soon so he made sure I got that done as well. They are always very friendly and professional!Highly recommend them for service. More

by ChristineRDH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Audi Burlington responded

Christine, we are so pleased to hear that Derek could take great care of you! Thank you for choosing Audi Burlington!

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