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Audi Burlington
Burlington, MA
3,204 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,204 reviews
December 15, 2021
Overall a good experience. Audi Service is expensive and I don't know if it is the vehicle design or the dealer's profit expectations or a combination of both. The Audi MMI is a confusing mess and never w I don't know if it is the vehicle design or the dealer's profit expectations or a combination of both. The Audi MMI is a confusing mess and never well explained, however, it seems to work. Overall, I give the vehicle and the dealer high marks. More
by bagnaschi
December 15, 2021
Always very courteous, professional and willing to go the extra mile for their valued customers. extra mile for their valued customers. More
by Paul
December 13, 2021
I've been going to Burlington for at least 40 years even before Herb Chambers. I would never go anywhere else. I always get a royal welcoming and excellent service. before Herb Chambers. I would never go anywhere else. I always get a royal welcoming and excellent service. More
by thomas
December 10, 2021
Derek is the best service rep, he knows his stuff and he understands the customer!! understands the customer!! More
by 3934
Employees Worked With
December 10, 2021
Excellent service, they took care of everything from the the time I dropped my car off until the time I picked it up the time I dropped my car off until the time I picked it up More
by K.mart_13
Employees Worked With
December 09, 2021
Satisfied with Derek communication and his support on my most recent car service visit. Also happy with the work done on the requested service. most recent car service visit. Also happy with the work done on the requested service. More
by Ana
Employees Worked With
December 08, 2021
we have bought and serviced our cars here for years, and have always been very satisfied with the professionalism and quality of service have always been very satisfied with the professionalism and quality of service More
by hdaglio
Employees Worked With
December 08, 2021
Quick appointment, hitch installed, less expensive than expected. 2021 Q5. Very happy with the service department. expected. 2021 Q5. Very happy with the service department. More
by jeffrey
Employees Worked With
December 08, 2021
So kind and efficient. Only took about a week for me to get my new vehicle! get my new vehicle! More
by Hannah Louis
