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Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,204 reviews
Jim was very pleasant and helpful, my appointment was put in a month later but he managed to take the car in and sorted pick up and dropped off while I wait to get my car back. in a month later but he managed to take the car in and sorted pick up and dropped off while I wait to get my car back. More
Excellent service and responsivenessFriendly team Loved Excellent service and responsiveness Friendly team Loved the loaner car And the texting communication process Excellent service and responsiveness Friendly team Loved the loaner car And the texting communication process More
Jim Parolisi was my service manager on my 20 year old Audi TT. He did a great job coordinating all the work and kept me informed in real time. It was a great experience. Audi TT. He did a great job coordinating all the work and kept me informed in real time. It was a great experience. More
Truly a 5 star experience. Just had regular maintenance completed on wifes eTron and as usual, it was a VERY pleasant experience. I work with Jim and Ray Hebert and my car was returned on time, freshly completed on wifes eTron and as usual, it was a VERY pleasant experience. I work with Jim and Ray Hebert and my car was returned on time, freshly cleaned and as expected. Thank you for always being so very professional and also appreciate the free snacks! More
Even for a quick oil change their service is phenomenal! Absolutely impressed with the entire staff and would recommend to anyone with the highest of rating! Absolutely impressed with the entire staff and would recommend to anyone with the highest of rating! More
Peter was excellent, on top of everything and made sure air knew how to operate all the features of the car. Very knowledgeable air knew how to operate all the features of the car. Very knowledgeable More
Jim Parolisi, my service consultant, has excellent customer service skills. He explained everything and answered all of my questions politely and completely. He set and met my expectations for repairs customer service skills. He explained everything and answered all of my questions politely and completely. He set and met my expectations for repairs and cost. He coordinated the repair of my older model vehicle, and I am a very happy customer. More
For me Audi Burlington is the best dealership. From making an appointment to vehicle pickup, it could not have gone easier. The staff on every level is awesome. Thank you Audi Burlington! making an appointment to vehicle pickup, it could not have gone easier. The staff on every level is awesome. Thank you Audi Burlington! More
The service department is the best I’ve ever used. I never have a problem getting an appointment when it is convenient for me. The service staff is great, Jim was my service rep this time and he was ex never have a problem getting an appointment when it is convenient for me. The service staff is great, Jim was my service rep this time and he was excellent More
Working with Jay Levy to purchase our new Audi Q7 was a great experience. He helped us find the perfect car and was a complete professional from hello to handing us the keys. Easiest car purchase ever! great experience. He helped us find the perfect car and was a complete professional from hello to handing us the keys. Easiest car purchase ever! More