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Audi Burlington

Burlington, MA

4.9
3,204 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,204 reviews

January 05, 2022

Jim was very pleasant and helpful, my appointment was put in a month later but he managed to take the car in and sorted pick up and dropped off while I wait to get my car back. More

by Sheiladiwa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Audi Burlington responded

We're glad Jim could make the experience great for you! Thank you for coming to Audi Burlington!

January 05, 2022

Excellent service and responsivenessFriendly team Loved Excellent service and responsiveness Friendly team Loved the loaner car And the texting communication process More

by RB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Carrion
Jan 06, 2022 -

Audi Burlington responded

We appreciate your positive feedback! Thanks for trusting Audi Burlington with your business and please don't hesitate to reach out if we can be of service again in the future!

January 04, 2022

Jim Parolisi was my service manager on my 20 year old Audi TT. He did a great job coordinating all the work and kept me informed in real time. It was a great experience. More

by jmooney4360
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Audi Burlington responded

Thank you for the kind review! We're glad to hear Jim took great care of you during your visit and we'll be sure to share this awesome feedback with him. Take care and we'll see you next time here at Audi Burlington!

January 03, 2022

Truly a 5 star experience. Just had regular maintenance completed on wifes eTron and as usual, it was a VERY pleasant experience. I work with Jim and Ray Hebert and my car was returned on time, freshly More

by Heidi & Jay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Hebert
Jan 05, 2022 -

Audi Burlington responded

Thank you so much for the wonderful review! We're truly honored to have you as an Audi Burlington customer and look forward to your next visit!

January 01, 2022

Even for a quick oil change their service is phenomenal! Absolutely impressed with the entire staff and would recommend to anyone with the highest of rating! More

by Lorimcneanyhunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Audi Burlington responded

Thank you for visiting us here at Audi Burlington! We appreciate your recommendation and look forward to seeing you again next time!

December 30, 2021

Peter was excellent, on top of everything and made sure air knew how to operate all the features of the car. Very knowledgeable More

by stephanie mini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Audi Burlington responded

Stephanie, we are so pleased to hear that Peter and the team at Audi Burlington can do such a great job for you! Thank you very much!

December 30, 2021

Jim Parolisi, my service consultant, has excellent customer service skills. He explained everything and answered all of my questions politely and completely. He set and met my expectations for repairs More

by Michele
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Audi Burlington responded

It's great to hear that Jim made your service visit easier, Michele! Thank you for taking the time to leave the Audi Burlington team your five-star review! We'll see you next time!

December 30, 2021

For me Audi Burlington is the best dealership. From making an appointment to vehicle pickup, it could not have gone easier. The staff on every level is awesome. Thank you Audi Burlington! More

by janganley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Audi Burlington responded

You're most welcome, and thank you for for coming to Audi Burlington. We appreciate your patronage!

December 30, 2021

The service department is the best I’ve ever used. I never have a problem getting an appointment when it is convenient for me. The service staff is great, Jim was my service rep this time and he was ex More

by c.william.sylvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Mohajer
Jan 03, 2022 -

Audi Burlington responded

Thank you so much for continuing to trust Audi Burlington with your service needs. It means a great deal to us! Jim and the team are here the next time you need anything!

December 29, 2021

Working with Jay Levy to purchase our new Audi Q7 was a great experience. He helped us find the perfect car and was a complete professional from hello to handing us the keys. Easiest car purchase ever! More

by RALSTONTC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Audi Burlington responded

We are so happy to hear that Jay could get you a fantastic new Audi Q7! Thank you so much! Audi Burlington appreciates you!

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