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Audi Burlington
Burlington, MA
3,204 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,204 reviews
January 14, 2022
Professional. Courteous. Friendly. Efficient. Clean. This dealership’s service is excellent! Jim makes it easy for me to have my car serviced. dealership’s service is excellent! Jim makes it easy for me to have my car serviced. More
by Denise
Employees Worked With
January 14, 2022
I give 5 stars. I had an issue with my experience, but the way I was treated and the way it was resolved is what makes them earn 5 stars. Big thanks to Alex Zizza & Peter Matton. Would recommend them & the way I was treated and the way it was resolved is what makes them earn 5 stars. Big thanks to Alex Zizza & Peter Matton. Would recommend them & will buy again when the time comes. More
by AudiOwner
January 13, 2022
My service advisor Jim listened to my concerned and addressed them all. My concerns were entered on the work order addressed them all. My concerns were entered on the work order More
by N /A
January 11, 2022
Pretty good service and very fast (less than 90’). Staff very welcoming and friendly. Strongly recommend it very welcoming and friendly. Strongly recommend it More
by Rui.m.mascarenhas
January 11, 2022
As always, Jim P. In service does a great job and alerts you as soon as the car is ready ! The entire dealership from GM down to runners are extremely customer service oriented. Been a customer for more th you as soon as the car is ready ! The entire dealership from GM down to runners are extremely customer service oriented. Been a customer for more than a decade and will keep going back ! More
by Louyanjr
Employees Worked With
Other Employees :
Josh Morrison, Ashley Downey, Sarah Hannon
January 10, 2022
Service from top to bottom was a class act, smooth, timely (especially in a time when dealers are finding it hard to find cars) - just first rate. timely (especially in a time when dealers are finding it hard to find cars) - just first rate. More
by Stephenlord9
January 08, 2022
Service was great. My car was ready when promised. All employees were professional and friendly. employees were professional and friendly. More
by Mcbragg
Employees Worked With
January 06, 2022
The service dept is speedy and courteous. Always a good experience in the 3 1/2 years I've gone there. experience in the 3 1/2 years I've gone there. More
by Tee
January 05, 2022
Very efficient, got in and out quickly, loaner car ready as requested and work completed fast. as requested and work completed fast. More
by dealerrater
Employees Worked With
January 05, 2022
This dealership is very professional and efficient. They focus on their customers and their overall satisfaction. focus on their customers and their overall satisfaction. More
by dolan996
Employees Worked With
