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Audi Burlington

Burlington, MA

4.9
3,204 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

62 Cambridge St

Burlington, MA

01803

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Showing 3,204 reviews

January 20, 2022

Exceptional customer service and technical assistance from Jim in service. He goes above and beyond to make sure everything is done satisfactorily!! More

by Snowjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Audi Burlington responded

Thank you for the wonderful feedback! Jim & the team look forward to serving you next time! - Audi Burlington

January 20, 2022

I had a response to my online request within 15-20 minutes and had an appointment set up within an hour (after confirming my desired vehicle was still available. Sales person was prepared when I sho More

by jpc1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott J (sales), Josh Morrison
Jan 21, 2022 -

Audi Burlington responded

Thank you for taking the time to share your experience! It was a pleasure working with you and we hope we have the opportunity to do so again in the future. Until then, take care and enjoy your new vehicle!

January 20, 2022

Audi Burlington always goes above and beyond the service expectations every time I visit. The service staff are friendly, professional, knowledgeable and experienced. The service time is quick and a loaner More

by Noodle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Jan 21, 2022 -

Audi Burlington responded

Thank you for being an Audi Burlington customer! We appreciate your wonderful feedback about our team and look forward to seeing you at your next visit!

January 19, 2022

Great service! Gary took care of everything detail. We have worked with four different area Audi dealerships in the past, and the service department at Burlington is the best by far! More

by rc81457
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Jan 20, 2022 -

Audi Burlington responded

This review means more to our team than you know! Thank you for being a loyal customer! - Audi Burlington

January 18, 2022

Prompt service. Knowledgeable staff. Clean, safe and welcoming waiting area. Will return for future services. More

by gfdinicola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Audi Burlington responded

Thank you for visiting Audi Burlington! We look forward to seeing you next time!

Jan 20, 2022 -

gfdinicola responded

Thanks for the excellent service.

January 15, 2022

Laurie are the greatest sales person I ever met in other dealers, Kelly and Gary are the best service advisors I ever had. Overall, they all a great dealer. More

by Jacky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly, Gary, Laris Gacanovic
Jan 18, 2022 -

Audi Burlington responded

Thank you for being an Audi Burlington customer! We appreciate your wonderful feedback about our team and look forward to your next visit!

January 15, 2022

Went looking for an Audi and saw how highly rated this dealership was on Dealerrater, and they lived up to every expectation I had! Very honest with me, helpful, and I never felt like I was being taken ad More

by IonGlo22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison
Jan 19, 2022 -

Audi Burlington responded

Thank you for giving us the opportunity to earn your business! We're so glad you enjoyed your experience with our team here at Audi Burlington and we hope we have the privilege of working with you again in the future. Take care!

January 14, 2022

Professional kind and considerate service received from Derek. Ready when promised and no sale pressure for additional services but provided it as an option. More

by SuzieQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Audi Burlington responded

Thank you for the review! We're glad to hear Derek provided you with five-star service and we hope to see you again next time here at Audi Burlington!

January 14, 2022

Very professional, walked me through what was going to be done and were committed to get the car back to me when I needed, and they did. Raymond was very courteous and friendly. More

by Tbdad
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond Hebert
Jan 14, 2022 -

Audi Burlington responded

Thank you for the kind review! We're glad Raymond & the team could deliver an excellent experience and we hope to see you again next time here at Audi Burlington!

January 14, 2022

I would like to thank the wonderful man Pedro who helped me with the canon process. Pickup left the Ford F-150. It was an easy, smooth and wonderful process. I dealt with him and with Victoria and the Final More

by Nawwarsheto1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Audi Burlington responded

Thank you for the kind review! We're so glad you enjoyed working with Pedro, Victoria & the rest of the team here at Audi Burlington and we hope you'll be visiting us again in the future. In the meantime, take care and please don't hesitate to reach out if there's anything else we can do for you!

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