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Audi Burlington
Burlington, MA
3,204 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,204 reviews
February 16, 2022
During one freezing night , my car had a hard time starting. The next day, I drove to Audi and Jim the service advisor, arranged for my car to be seen by the service dept. The battery was replaced and starting. The next day, I drove to Audi and Jim the service advisor, arranged for my car to be seen by the service dept. The battery was replaced and I was on my way. Thanks to the service advisor and the service dept. More
by Casey 102
Employees Worked With
February 14, 2022
Its a great dealership love what they do everyone responsible for helping me that you everything responsible for helping me that you everything More
by wtyghter73
Employees Worked With
February 12, 2022
Derek quickly got my write up ready and noticed I needed my 40k service done and added that to my recall work .i was in and out of the dealership and off to work in minutes my 40k service done and added that to my recall work .i was in and out of the dealership and off to work in minutes More
by Jason1
Employees Worked With
February 12, 2022
A very pleasant experience. Gary in service took care of all my concerns and was great to work with. The staff where I dropped my Audi Q5 off for service were great. The lady who took care of my paper work all my concerns and was great to work with. The staff where I dropped my Audi Q5 off for service were great. The lady who took care of my paper work at the end was very professional, a great overall experience !! More
by Press Box
Employees Worked With
Gary in service , Brendan Mcguire
February 12, 2022
Polite and efficient. Used a loaner and the car looked great when I got it back. great when I got it back. More
by Maffeojohn
Employees Worked With
February 11, 2022
I purchase my Q3 on 1/11 and the salesman, Laris was absolutely the best, He made the process very easy and non stressful. He was very welcoming as soon as I approach this dealership and took care of al absolutely the best, He made the process very easy and non stressful. He was very welcoming as soon as I approach this dealership and took care of all my needs.Thanks you Laris Gacanovic and keep up the Great job of customer service . More
by Lesteena
Employees Worked With
Laris Gacanovic
February 10, 2022
Very efficient prompt service. Derek Broder was a pleasure to work with here. Great follow-through pleasure to work with here. Great follow-through More
by Gfrank
Employees Worked With
February 10, 2022
This was my first vehicle maintenance on my Audi. The process was efficient and thorough. process was efficient and thorough. More
by patriciajcarney
Employees Worked With
February 10, 2022
Great service on my 20k service apt. Fast friendly and knowledgble. Car was ready quickly and washed knowledgble. Car was ready quickly and washed More
by Gerry
