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Audi Burlington
Burlington, MA
3,168 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,168 reviews
September 14, 2024
Anthony was terrific - prompt, thorough, articulate. He is a great communicator and sincerely tried to be of assistance. He is a great communicator and sincerely tried to be of assistance. More
by hwolk
Employees Worked With
September 12, 2024
Brendan was amazing and very knowledgeable. He patiently walked me through every step in acquiring my new Audi. He truly went above and beyond and I’m a very grateful customer. He patiently walked me through every step in acquiring my new Audi. He truly went above and beyond and I’m a very grateful customer. More
by EB
Employees Worked With
September 12, 2024
Recommendation given from Jim was very helpful. Happy with the services. Looking forward to keep driving my vehicle with no problems. Happy with the services. Looking forward to keep driving my vehicle with no problems. More
by Angie
Employees Worked With
September 07, 2024
As usual, my experience was amazing. The customer service at Herb Chambers is unsurpassed. I would never go anywhere else. The customer service at Herb Chambers is unsurpassed. I would never go anywhere else. More
by cindyt
Employees Worked With
Other Employees :
Matthew Correia
September 06, 2024
Excellent service department with friendly and knowledgeable staff and fair pricing. Dealership has great selection of new and high quality pre-owned Audis. knowledgeable staff and fair pricing. Dealership has great selection of new and high quality pre-owned Audis. More
by Jhigham
September 06, 2024
Victoria was very kind, helpful and easy going. Felt zero pressure from her whatsoever. I shopped around a lot for a vehicle before buying from her, and ultimately went with a Q3 from Burlington a Felt zero pressure from her whatsoever. I shopped around a lot for a vehicle before buying from her, and ultimately went with a Q3 from Burlington and she made the whole process low- no stress!! I never felt like I asked a dumb question. I trusted her judgement and also appreciated that she didn't harass me to throughout to buy from her. I appreciated that very much and in the end it was a win win. More
by blanchcar
Employees Worked With
September 06, 2024
This was the best car buying experience my wife and I have ever had. Ruzhena is excellent! She is knowledgeable, thorough, listened to what we wanted/needed, and was never pushy. I strongly recommend have ever had. Ruzhena is excellent! She is knowledgeable, thorough, listened to what we wanted/needed, and was never pushy. I strongly recommend her More
by Ryan
Employees Worked With
Laurie Barnett, Ruzhena Vishnevski
September 05, 2024
Great service. Jim listened to the problem and made sure it was immediately addressed and resolved. Jim listened to the problem and made sure it was immediately addressed and resolved. More
by createcopy
Employees Worked With
September 05, 2024
They did an oil change and filter, everything was done as promised, and they also vacuumed and cleaned the vehicle. promised, and they also vacuumed and cleaned the vehicle. More
by Pet
Employees Worked With
September 05, 2024
Always professional and prompt service couldn’t set appointment via app but was easy to call in. And schedule appointment via app but was easy to call in. And schedule More
by Dbbuscemi
