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Audi Burlington
Burlington, MA
3,004 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,004 reviews
Helpful November 13, 2021
I pulled into the bay and greeted by rep whom advised me to go inside. I then met with service adviser who gave me keys to loaner and away i went. My car was ready in less than 1 1/2 hrs. to go inside. I then met with service adviser who gave me keys to loaner and away i went. My car was ready in less than 1 1/2 hrs. More
by avail59
November 13, 2021
Quality service is defined by Jim P. His dedication to quality service, detail and follow up is exceptional! He’s the best!!!!! quality service, detail and follow up is exceptional! He’s the best!!!!! More
by J.B.
Employees Worked With
November 12, 2021
I absolutely love this Audi dealership. It never fails me. I’ve had my car since 2016 and have always been treated well. me. I’ve had my car since 2016 and have always been treated well. More
by maverick33
November 12, 2021
The Service associate was very professional and to the point. I was satisfied with the service. point. I was satisfied with the service. More
by Scott
Employees Worked With
November 11, 2021
Professional service and courteous. Easy to schedule both the appointment and loaner car. Car was pulled out front once I arrived. both the appointment and loaner car. Car was pulled out front once I arrived. More
by Rick
November 11, 2021
Great service! Raymond committed to Great service and very friendly. The atmosphere was awesome. He was attentive and knowledgeable. He is a huge asset to your company. very friendly. The atmosphere was awesome. He was attentive and knowledgeable. He is a huge asset to your company. More
by esimonyan
Employees Worked With
Raymond
November 08, 2021
I was concerned with my tires.Derek got me in right away. My service was due soon so he made sure I got that done as well. They are always very friendly and professional!Highly recommend them for service. My service was due soon so he made sure I got that done as well. They are always very friendly and professional!Highly recommend them for service. More
by ChristineRDH
Employees Worked With
November 06, 2021
Good, efficient, and customer friendly for 50k miles service of my Audi A5. Very much appreciated the loaner option while my car was being worked on, so I did not loose a work day. Cost of service was service of my Audi A5. Very much appreciated the loaner option while my car was being worked on, so I did not loose a work day. Cost of service was reasonable. More
by TRex
Employees Worked With
Gary Carman
November 05, 2021
Kelly was super helpful. I didn’t realize I needed to make an appointment. However she submitted my car for service without one. I was expecting my car to be returned the next day and was elated to have make an appointment. However she submitted my car for service without one. I was expecting my car to be returned the next day and was elated to have it back the same day. More
by dlstansbury@gmail.com
Employees Worked With
Kelly 5 stars
