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Audi Burlington

Burlington, MA

4.9
3,004 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,004 reviews

November 23, 2021

Easy to schedule, courteous staff, car ready on time— comfortable waiting area— will use again! More

by mawex
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Audi Burlington responded

Thank you for the positive feedback! We look forward to seeing you again next time here at Audi Burlington!

November 22, 2021

Great Service Great People. I highly recommend this dealership for both sales and service. I will buy from them again soon More

by Cwriggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gaskell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Audi Burlington responded

Thank you for trusting Audi Burlington with your automotive needs! We're grateful for your support and we look forward to your next visit!

November 22, 2021

Excellent and prompt service. My vehicle was fully inspected in addition to the necessary work being performed. More

by EB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Audi Burlington responded

Thank you for your 5-stars! See you next time at Audi Burlington!

November 22, 2021

I bought Q5 from Audi Burlington location. All staffs are very friendly and helpful. Peter Matton worked with us and he was very helpful and he gave enough time to think and decide which we want. I absolutel More

by Indhu Lokesh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Audi Burlington responded

Thank you so much for this kind review, Indhu! We appreciate you trusting Peter & the Audi Burlington team with your business and are thrilled to hear that you enjoyed your experience with us. Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you!

November 19, 2021

Took the time to listen to my problem and clarify what the issue was. Kept in contact with me through the process and texted me as soon as the cause of the issue was found and fixed. More

by Satisfied in Billerica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Nov 22, 2021 -

Audi Burlington responded

Thank you for sharing your experience! We appreciate you trusting the Audi Burlington team with your vehicle and we hope we can be of service to you again in the future!

November 18, 2021

My car had a tricky problem. Service stuck with it until it was perfect. Now it’s perfect More

by Mdtully
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly mcelaney
Nov 19, 2021 -

Audi Burlington responded

Thank you for trusting us with your vehicle! We're glad we could resolve the issue and hope we can be of service to you again in the future! - The Audi Burlington Team

November 18, 2021

Excellent service starting with their communication. They leave nothing to chance, and they clean your car, too More

by fdcanina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Audi Burlington responded

Thank you for this wonderful feedback! Your business is greatly appreciated by all of us here at Audi Burlington and we hope we have the opportunity to serve you again in the future!

November 18, 2021

The service department is top notch. Jim Parolisi is a true service professional and a pleasure to work with. More

by executiveleader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Audi Burlington responded

Thank you for trusting Jim & the Audi Burlington team with your service needs! We're grateful for your business, as well as your kind words, and look forward to your next visit!

November 17, 2021

Timely, polite, and willing to please. Thank you Gary for wonderful service and car wash. More

by beverlybowman22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary and Mike
Nov 18, 2021 -

Audi Burlington responded

Thank you for the wonderful feedback - we'll be sure to share it with Gary & the team! We appreciate you visiting us here at Audi Burlington and hope we have the opportunity to serve you again in the future!

November 16, 2021

Good service, they keep you informed all time about the work needed and status and costs More

by Cortizalfie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Audi Burlington responded

We are so glad that you had such a great time working with our team at Audi Burlington! Thank you so much!

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