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Audi Burlington

Burlington, MA

4.9
3,202 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,202 reviews

April 08, 2022

Best Audi dealership I have been to! The service advisor was so accommodating and nice to work with. More

by Rlevy1250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Audi Burlington responded

Wow, thank you so much for this wonderful feedback! It was a pleasure having you visit us here at Audi Burlington and we hope to see you again next time!

April 08, 2022

Excellent customer service, service desk always goes the extra mile! Helpful and friendly staff, always with a smile and white glove service! More

by Katy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Audi Burlington responded

Thank you for trusting the Audi Burlington team with your service needs, Katy! We appreciate your support and look forward to your next visit!

April 06, 2022

Right off the bat we felt welcomed and that we mattered. Staff was super friendly and helpful. Place was immaculate and well lit. Car inventory was beautiful even the used vehicles which we were buying. More

by Julie Sprague
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic
Apr 06, 2022 -

Julie Sprague responded

This car dealership gets it! They understand customer service! We live in Maine and purchased a car here and were treated professionally and respectfully. Our car was a used car and not nearly one of the top sale priced cars but, we were treated like we were buying a top of the line vehicle. They even delivered it to Maine!! That made the car buying experience super easy with no difficulty at all. Thank you so much Audi Burlington Massachusett, you will always be in our heart.

Apr 06, 2022 -

Audi Burlington responded

Julie, thank you so much for the kind review! It was a pleasure working with you and we hope you enjoy the new vehicle. Take care and please don't hesitate to reach out if there's anything else we can do for you! - The Audi Burlington Team

April 06, 2022

The dealership building and facility itself was top-notch and welcoming from the parking lot to the restrooms --- not surprising for an Audi dealership but still much appreciated! From the initial phone and More

by Divot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Olivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic, Matthew Correia
Apr 06, 2022 -

Audi Burlington responded

Hello, Norm and Julie! We are delighted to hear that our team at Audi Burlington can take great care of you! Thank you very much for your kind words, we appreciate your business and loyalty!

April 06, 2022

Derik is very courteous and goes above and beyond. I would highly recommend Burlington Audi More

by seancashell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Audi Burlington responded

Sean, we are so proud to hear that Derik and the team at Audi Burlington can take such awesome care of you! Thank you so much!

April 05, 2022

Peter was very helpful and definitely knew what he was talking about. He did not try to upsell us on anything. He just guided us through our car buying experience. Much appreciated Peter. More

by ben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison
Apr 06, 2022 -

Audi Burlington responded

Thank you for the wonderful feedback, Ben - Peter will be so happy to hear it! Your business is much appreciated by all of us here at Audi Burlington and we hope to see you again next time!

April 05, 2022

Thanh made my car shopping experience very pleasant and efficient. He was very helpful and responsive throughout the process before and after sale. The staff in dealership was very welcoming and nice. More

by Damir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laris Gacanovic, Thanh Nguyen
Apr 05, 2022 -

Audi Burlington responded

Thanh and the team appreciate the awesome feedback, Damir! It means a lot to hear that we've made the experience great! Thank you for coming to Audi Burlington!

April 04, 2022

Great customer service. Like how the technicians send you updates with video during vehicle inspection. Would recommend More

by Roberto Monserrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Hebert
Apr 05, 2022 -

Audi Burlington responded

Thank you for your review, Roberto! We appreciate your recommendation! We look forward to seeing you next time at Audi Burlington!

April 02, 2022

All around good experience! ! I’ll be working w/ them again when I need service!! More

by Margot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hebert!!! He was thoughtful and thorough!
Apr 02, 2022 -

Margot responded

Working with Ray was a joy!! I’ll be back!!! L

Apr 05, 2022 -

Audi Burlington responded

We're so happy to hear this, Margot! Thanks for visiting Audi Burlington - we look forward to seeing you next time!

April 02, 2022

We had a seamless experience working with Audi Burlington and Peter Matton was with us every step of the way. Peter kept us informed through the whole process and was very knowledgeable on helping us find t More

by jenkinsseand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Audi Burlington responded

Thank you for sharing your experience! We're happy to hear Peter took great care of you throughout your visit and we'll be sure to pass along this wonderful feedback to him. Thanks for trusting Audi Burlington with your purchase and please don't hesitate to reach out if we can be of service again in the future!

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