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Audi Burlington
Burlington, MA
3,004 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,004 reviews
December 08, 2021
Our 2019 Audi e-tron was in for a couple of service bulletins and a scheduled service. It all was done promptly, the car was washed and vacuumed inside and ready when promised. We also got a nice loan bulletins and a scheduled service. It all was done promptly, the car was washed and vacuumed inside and ready when promised. We also got a nice loaner — but not another e-tron. More
by tabisalih
Helpful December 08, 2021
we have bought and serviced our cars here for years, and have always been very satisfied with the professionalism and quality of service have always been very satisfied with the professionalism and quality of service More
by hdaglio
Employees Worked With
December 06, 2021
Jim and the Audi Burlington team were great. Drop off, loaner, details of work needed and checkout were all top notch. I was in and out in 1 day. Will definitely return recommend to others. loaner, details of work needed and checkout were all top notch. I was in and out in 1 day. Will definitely return recommend to others. More
by rgfinch11
Employees Worked With
December 02, 2021
Always great service from Audi Burlington. Jim and the rest of the staff there are great! rest of the staff there are great! More
by mike.delelys
December 02, 2021
No hassle sale. Car ordered many months ago. Sales associate always willing to give updates. Easy delivery. associate always willing to give updates. Easy delivery. More
by duprat.g
December 02, 2021
Derek B. has been my service manager for years, across multiple vehicles, and always provides excellent service. Extra credit for finding and fixing an undetermined "squeak/rattle". It's completely gone n multiple vehicles, and always provides excellent service. Extra credit for finding and fixing an undetermined "squeak/rattle". It's completely gone now. More
by Borty
Employees Worked With
December 02, 2021
I brought my Audi A4 in for an oil change and due to COVID-related concerns, I requested a “contactless” service. Derek and the rest of the service personnel were very accommodating and respectful - tha COVID-related concerns, I requested a “contactless” service. Derek and the rest of the service personnel were very accommodating and respectful - that meant a lot during these challenging times! More
by C&P
Employees Worked With
December 01, 2021
Ali is fantastic. He is very easy to work with and a great, genuine guy. Has great patience and someone I would highly recommend working with if you are looking for a car. great, genuine guy. Has great patience and someone I would highly recommend working with if you are looking for a car. More
by nsilk
Employees Worked With
December 01, 2021
Ali was a pleasure to work with. I was very impressed by his commitment to providing great service and responsiveness. his commitment to providing great service and responsiveness. More
by Sean
Employees Worked With
November 30, 2021
Peter Matton provided excellent service in assisting with my purchase of a 2018 Audi A4. I had originally selected a vehicle through Carvana, but found an identical model on the lot at Audi Burlington. Compa my purchase of a 2018 Audi A4. I had originally selected a vehicle through Carvana, but found an identical model on the lot at Audi Burlington. Compared to Carvana, my experience with Peter and the dealership was seamless. Peter thoroughly answered all of my questions and provided great customer service post-sale. I am enjoying my new vehicle and will definitely reach out to Peter for my next purchase. More
by fender93
Employees Worked With
