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Audi Burlington
Burlington, MA
3,201 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,201 reviews
April 23, 2022
Very impressed with the team at Audi Burlington. Ali was super helpful, transparent, and made the entire car buying experience enjoyable. You will not regret working with this group for your next ca Ali was super helpful, transparent, and made the entire car buying experience enjoyable. You will not regret working with this group for your next car. More
by Harv1698
Employees Worked With
Josh Morrison, Ali Mohajer
April 23, 2022
Service used to be great. Just had my car serviced. Dropped on a Thursday and promised it would be done on Monday. On Monday I received no update and the dealership didn’t ret Just had my car serviced. Dropped on a Thursday and promised it would be done on Monday. On Monday I received no update and the dealership didn’t return my call. On Wednesday I was on hold for 30 minutes with no answer after I was transferred. Received a call on Thursday saying it would be ready on Friday. On Friday I didn’t receive a call to pickup, only an email. Service was terrible. More
by John R.
Employees Worked With
Other Employees :
Lisa? She kept answering the service number when I called and then put me on hold for ever
April 22, 2022
Audi Burlington is nice dealership stuff is quite nice ,workmen ship good Uptill now I don’t have a problem. ,workmen ship good Uptill now I don’t have a problem. More
by Hardik Patel
Employees Worked With
April 20, 2022
Best salesperson I‘ve worked with, no pressure, listens to me, treated me respect. Highly recommended! I’ll tell all my friends, colleagues & neighbors…. Brendan rocks!!! Very impressed & would definitely to me, treated me respect. Highly recommended! I’ll tell all my friends, colleagues & neighbors…. Brendan rocks!!! Very impressed & would definitely buy from him again. I love my car! Thank you Brendan! I’ll be back! 🏅🏆🎗. Carol McCarthy More
by Carol McCarthy
April 18, 2022
Herby was very helpful and professional. Excellent service. Waiting area was comfortable. Also appreciated the complimentary vacuum and car wash. Excellent service. Waiting area was comfortable. Also appreciated the complimentary vacuum and car wash. More
by P1a2s3c4a5l6triangle
Employees Worked With
Herby (service)
April 17, 2022
Great customer service, quality maintenance and attention to detail, timely advice and follow through, great communications to detail, timely advice and follow through, great communications More
by Nedpreston23
Employees Worked With
April 16, 2022
Great dealership. Everyone is very professional and they are super efficient. They get you right in and right out and take care of every last detail. Highly recommend Everyone is very professional and they are super efficient. They get you right in and right out and take care of every last detail. Highly recommend this dealership. More
by bdeon28
Employees Worked With
April 15, 2022
60k mile service today. Jim Parolisi does a great job. He listens and then explains Jim Parolisi does a great job. He listens and then explains More
by Rich B
Employees Worked With
