Back

Audi Burlington

Burlington, MA

4.9
3,062 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

62 Cambridge St

Burlington, MA

01803

Directions

By Type

Showing 3,062 reviews

January 28, 2022

i brought my car in for annual maintenance. After checking thun said that 3 of my tires were worn that at some time i will need to replace them. This was done via a video to my phone. there was no More

by Edna Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Audi Burlington responded

Thank you for taking the time to share your experience, Edna! We're so glad our team was able to help you make an informed decision and we'll be sure to let them know how much you appreciate their service. Thanks for trusting Audi Burlington with your business - we look forward to seeing you next time!

January 28, 2022

Exceptional customer service. Knowledgeable friendly and thorough! All points can of contact are positive. I trust and appreciate their service. More

by petrillo25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Audi Burlington responded

Thank you for your confidence in the Audi Burlington team! We appreciate your wonderful feedback and look forward to seeing you next time!

January 28, 2022

Excellent experience start to finish!communication outstanding, done on time, zero hassles. Jim stayed on it. More

by Brdcorp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Audi Burlington responded

Thank you for sharing your experience! Your business is greatly appreciated by all of us here at Audi Burlington and we hope to see you again next time!

January 28, 2022

Greetings, My experience with your dealership was Greetings, My experience with your dealership was wonderful. I purchased a used Porsche Boxster S. While it had a couple of scrapes on it, your te More

by Eletson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison, Alex Zizza
Jan 31, 2022 -

Audi Burlington responded

Thank you so much for the great review, Eric! We're thrilled to hear that you had such a wonderful experience with our team and we hope you enjoy your Boxster. Thanks for giving us the opportunity to earn your business and please don't hesitate to reach out if we can be of service again in the future! - Audi Burlington

January 28, 2022

Always an excellent service experience. Derek and the rest of the staff are a pleasure to work with. I drive over 100 miles to service my car at Audi Burlington and I’m more than happy to do so!! More

by Bill K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Audi Burlington responded

Wow, thank you so much for making the 100-mile drive to come work with Derek & the team here at Audi Burlington, Bill! We're truly grateful for your support and look forward to your next visit!

January 27, 2022

Clean, courteous staff, and they took my service order seriously (issue with trunk making noise). More

by pwesolowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Audi Burlington responded

Thank you for rating us five stars! We hope to see you again! - Audi Burlington

January 27, 2022

The service was well done and the wait very reasonable. Very easy to schedule online. The service listen to all of my comments beforehand and every issue was addressed. I am very happy!! More

by neilo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Audi Burlington responded

Thank you for the wonderful feedback! It means a lot to hear that you're happy and we hope to see you again next time here at Audi Burlington!

January 27, 2022

Excellent customer service with friendly staff! Personable, honest and likable not to mention knowledgeable of products and service. More

by mjborelli20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond
Jan 28, 2022 -

Audi Burlington responded

Thank you for the wonderful review of our team here at Audi Burlington! We appreciate your support and look forward to serving you again in the future!

January 27, 2022

Excellent customer service experience. Called to confirm that parts were on order and again once parts arrived. Kept me in the loop, much appreciated. More

by rod42c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Audi Burlington responded

We're happy to hear our team provided you with such excellent service! Thanks for trusting Audi Burlington with your business and please don't hesitate to reach out if we can be of assistance again in the future!

January 27, 2022

Laris was an excellent sales associate. By far the BEST automobile purchase experience I’ve had to date. I highly recommend anyone visiting Audi Burlington for your new or preowned automobile purchase need More

by nclarke1920
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laris Gacanovic
Jan 27, 2022 -

Audi Burlington responded

We're so proud of Laris and the Audi Burlington team for making this a five-star experience for you! Thank you for taking the time to come see us!

...
129
...