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Audi Burlington

Burlington, MA

4.8
3,201 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

62 Cambridge St

Burlington, MA

01803

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Showing 3,201 reviews

May 07, 2022

Absolutely outstanding! This was my first vehicle from a Audi dealership. Brendan took his time walking me through each and every step as well as all the financial options I More

by Scurtis731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison, Sven Curkic, Gary Carman
May 09, 2022 -

Audi Burlington responded

Thank you for the kind review! We're so glad Brendan had the opportunity to assist you during your visit and we'll be sure to share this wonderful feedback with him. Thanks for choosing Audi Burlington and please don't hesitate to reach out if we can be of service again in the future!

May 07, 2022

Very professional service. Jim went out of his way to explain the probable cause of problem and how it was fixed, More

by ernie
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Audi Burlington responded

Thank you for sharing your experience! We're happy to hear Jim provided you with informative service and we'll be sure to pass along this kind review to him. Thanks for visiting Audi Burlington and please don't hesitate to reach out if we can be of assistance again in the future!

May 07, 2022

I had an excellent experience with Audi of Burlington this morning! I had a recall and complimentary inspection performed on my 2018 Audi A4 and the 45k mile scheduled maintenance and inspection perform More

by Paula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herby
May 10, 2022 -

Audi Burlington responded

Paula - thank you so much for trusting Audi Burlington with the care of your vehicles! We're happy to hear Herby & the team provided you with five-star service and we hope you'll be visiting us again in the future. Take care!

May 04, 2022

Thanh was extremely helpful, knowledgeable and courteous. I enjoyed our interaction very much. He really went out of his way to help me become acquainted with my new Audi. A great experience. More

by relitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Olivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic, Thanh Nguyen, Matthew Correia
May 05, 2022 -

Audi Burlington responded

Thanh is a valued member of our team and it pleases us to hear that they helped make this purchase so great! We know you'll love your new Audi and look forward to assisting you again! Thank you for coming to Audi Burlington!

May 03, 2022

My sales rep was Peter and he was fantastic. Very smooth process from beginning to end More

by S.johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Audi Burlington responded

Thank you for taking the time to leave us a review! We're happy to hear you enjoyed working with Peter and we hope to see you again next time here at Audi Burlington!

May 03, 2022

Service was great I had no issues. My car was ready when I needed it. More

by andrea.rainford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Audi Burlington responded

Thank you for trusting Audi Burlington with your vehicle, Andrea! We appreciate you taking the time to leave us a review and hope we can be of service to you again in the future!

May 03, 2022

Great service. I would take my car to them again. Strong attention to detail and to ensuring I was satisfied. More

by Audi Driver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Audi Burlington responded

Thank you for trusting the Audi Burlington team with your vehicle! We look forward to serving you again in the future!

May 03, 2022

They treated me with courtesy, they explained what service my car needed and the service was done in the estimated time More

by Nchipndale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Audi Burlington responded

Thank you for your kind comments! We appreciate you as a customer and look forward to seeing you next time at Audi Burlington!

May 03, 2022

Paid $411 for 100k miles service 10minutes after leaving dealership the check tires under deflated light came on. Call and was told no service tech available will get call back I'm still waiting. Car was no More

by Smkell18
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know the name of the guy
May 09, 2022 -

Audi Burlington responded

We understand your frustration and appreciate you taking the time to tell us about this experience. We'd like to help improve this situation and encourage you to reach out when you have time to address this in more detail. Thank you, Matthew Brickey - Service Manager - mbrickey@herbchambers.com

May 01, 2022

Great service, nice people, polite, professional. Very quick and responsive to my questions and concerns. More

by Ks1yahoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022 -

Ks1yahoo responded

Great service, nice people and very well take good care customer.

May 02, 2022 -

Ks1yahoo responded

Great service

May 03, 2022 -

Audi Burlington responded

Thank you for the excellent feedback! We hope we have the opportunity to serve you again in the future! - The Audi Burlington Team

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