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Audi Burlington

Burlington, MA

4.9
3,062 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,062 reviews

February 14, 2022

Its a great dealership love what they do everyone responsible for helping me that you everything More

by wtyghter73
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

wtyghter73 responded

Like what your doing for me appreciate everything thank you so much great experience.

Feb 16, 2022 -

Audi Burlington responded

Your review has made our day! Thank you for reaching out and leaving your five-star rating! We're glad the Audi Burlington team could make this a special experience!

February 12, 2022

Derek quickly got my write up ready and noticed I needed my 40k service done and added that to my recall work .i was in and out of the dealership and off to work in minutes More

by Jason1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Audi Burlington responded

Thank you for the review! We're happy to hear Derek provided you with such wonderful service and we look forward to seeing you again next time here at Audi Burlington!

February 12, 2022

A very pleasant experience. Gary in service took care of all my concerns and was great to work with. The staff where I dropped my Audi Q5 off for service were great. The lady who took care of my paper work More

by Press Box
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary in service , Brendan Mcguire
Feb 14, 2022 -

Audi Burlington responded

Thank you for sharing your experience working with Gary! We're happy that he was able to get the job done! -Audi Burlington

February 12, 2022

Polite and efficient. Used a loaner and the car looked great when I got it back. More

by Maffeojohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Audi Burlington responded

Thank you for the positive feedback! We appreciate you trusting the Audi Burlington team with your vehicle and hope we have the opportunity to serve you again in the future!

February 11, 2022

I purchase my Q3 on 1/11 and the salesman, Laris was absolutely the best, He made the process very easy and non stressful. He was very welcoming as soon as I approach this dealership and took care of al More

by Lesteena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laris Gacanovic
Feb 11, 2022 -

Lesteena responded

Thanks Laris! I just love my car!

Feb 11, 2022 -

Audi Burlington responded

Hi Lesteena, thank you for complimenting the work of Laris at Audi Burlington! We're so happy that you walked away with a new Audi Q3 and hope you share your recommendation with friends and family!

February 10, 2022

Very efficient prompt service. Derek Broder was a pleasure to work with here. Great follow-through More

by Gfrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Audi Burlington responded

Thank you for the wonderful feedback about your recent visit here at Audi Burlington! Derek & the team look forward to serving you again in the future!

February 10, 2022

We’ve been very pleased with the service and attention you have received from herb chambers Burlington. They are responsive and caring. More

by Sedoolittle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison
Feb 11, 2022 -

Audi Burlington responded

Thank you for the kind comments! We're happy to hear that our team takes great care of you and we look forward to your next visit with us here at Audi Burlington!

February 10, 2022

This was my first vehicle maintenance on my Audi. The process was efficient and thorough. More

by patriciajcarney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Audi Burlington responded

Thank you for the wonderful feedback about your recent visit here at Audi Burlington! We look forward to seeing you again next time!

Feb 11, 2022 -

patriciajcarney responded

See you next time.

February 10, 2022

Great service on my 20k service apt. Fast friendly and knowledgble. Car was ready quickly and washed More

by Gerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Carrion
Feb 11, 2022 -

Audi Burlington responded

We appreciate the shoutout to our team! We're glad their hard work has helped you have a five-star experience! Thank you for choosing Audi Burlington, Gerry!

February 06, 2022

Derek was very responsive to fitting me in to replace a battery. The time to perform the maintenance was less than expected. More

by anvami
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Audi Burlington responded

Thank you for your positive review! We're so happy that Derek earned your 5-stars! We look forward to working with you again!

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