Audi Burlington

Was met promptly with courteousness and professionalism. I received great communication on the status of service. Loaner was immaculate. I received great communication on the status of service. Loaner was immaculate. More

The experience I had at Audi Burlington was superior because of my sales rep Peter Matton. He was honest, forthcoming and transparent thru the whole experience which was prolonged because of supply chai because of my sales rep Peter Matton. He was honest, forthcoming and transparent thru the whole experience which was prolonged because of supply chain issues. I would highly recommend to anyone looking at a new Audi to deal with Peter. He made the whole experience a seamless pleasure. More

Last week was my first time visiting Herb Chambers Audi Burlington’s Service Department for a damaged front tire. (My “regular” Audi dealership, where I had been going for 10 yrs, couldn’t accommodate me f Burlington’s Service Department for a damaged front tire. (My “regular” Audi dealership, where I had been going for 10 yrs, couldn’t accommodate me for several weeks!) Great experience at Audi Burlington—from the person who booked my appointment on the phone, to the person who checked me in (Mike Servideo, who had me laughing before I even got out of my car), to the Service Advisor Gary Carman who successfully dealt with a difficult 3rd party company for my tire and rim policy—all while juggling a lot of service customers who elected to wait for their car as I did. I felt truly valued as a customer. I highly recommend Herb Chambers Audi Burlington’s Service Department. I’ll definitely be back!! More

Super helpful, patient, knowledgeable about the vehicles. Considered what would work best for me and what I could afford. Definitely not there to just sell cars, but to ensure each customer walks away very Considered what would work best for me and what I could afford. Definitely not there to just sell cars, but to ensure each customer walks away very satisfied with their purchase. Took the time to ensure I knew about the service department and what Audi offers there. Also took the time to ensure I knew every button/function in my car, which was appreciated. The whole staff there is phenomenal. Will be continuing business there in the future for sure. More

Great service team. Knowledgeable and responsive folks. Kelly is always on the ball. Questions are welcomed which is rare these days. Knowledgeable and responsive folks. Kelly is always on the ball. Questions are welcomed which is rare these days. More

Audi Burlington is absolutely the best dealership and Derek Brodeur is one of Audi’s best service writers. I came in without an appointment for an issue with something hanging from under my Audi A4. Beca Derek Brodeur is one of Audi’s best service writers. I came in without an appointment for an issue with something hanging from under my Audi A4. Because he felt this could have been a safety issue, he took care of me right away. He was courteous, professional and knowledgeable. What more can a customer ask! I can’t give you enough positives about Derek and Audi Burlington’s Service Department. I’m extremely grateful that I have a service department that I can totally rely on. Thank you so much! More

I came in and I had made an appointment in regards to which vehicle I was can look at. Nicoly was my sales associate. Even though I was purchasing an off brand vehicle, Nicoly knew all about the vehicle which vehicle I was can look at. Nicoly was my sales associate. Even though I was purchasing an off brand vehicle, Nicoly knew all about the vehicle and was prepared to do her presentation. I came in ready to purchase if I liked the vehicle. I was can only purchase it if I received good customer service. Nicoly provided that and was not pushy. I felt comfortable giving her my business. Nicoly always knows her product and that’s a major reason, she has been so successful in her profession for many years.I would recommend her to anyone looking for an Audi. Lastly, I was impressed by how clean the dealership was. More

After obtaining an oil change at Audi Burlington, I was later informed that my drain plug was welded shut (presumably to stop an oil leak due to a stripped drain plug). I reached out to the dealership and later informed that my drain plug was welded shut (presumably to stop an oil leak due to a stripped drain plug). I reached out to the dealership and it took several calls, emails, and days to even get a response at which time I was told that the dealership did not do this. I pointed out that they charged me to replace the drain plug so it must have happened on their watch or were minimally aware of it and did not say anything. Needless to say, I will not be going back to this dealership for service and would not recommend it to anyone else. More

The Audi Burlington staff was very welcoming and professional during the entire car buying process. We worked with Ali on our past two vehicles. He was a pleasure to work with, is very knowledga professional during the entire car buying process. We worked with Ali on our past two vehicles. He was a pleasure to work with, is very knowledgable and takes the time to walk you through the entire process. We will continue to recommend Ali to everyone who wants a personalized experience and look forward to working with him again in the future. More

Have been buying cars and getting service at this dealership since it opened. They always take good care of me and my cars. dealership since it opened. They always take good care of me and my cars. More