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Audi Burlington

Burlington, MA

4.9
3,062 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,062 reviews

March 18, 2022

Staff was Professional courteous efficient and knowledgeable. They addressed all the issues necessary to repair my car. They also took the time to clean wash and vacuum great job thank you so much More

by marietdarrigo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Audi Burlington responded

Hi Marie, thank you for sharing your 5-stars! We hope you choose us next time!

March 17, 2022

I was extremely satisfied - appointment was easy to make the sign in went smoothly and the car was ready sooner than expectef More

by Rfougere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Audi Burlington responded

Thank you! We're glad you had a five-star experience! - Audi Burlington

March 17, 2022

Very good attencion,very good service,calidad, make me feel very good,is not to expense More

by Walter Rojas
Recommend Dealer
Yes
Employees Worked With
I don’t have his name
Mar 18, 2022 -

Audi Burlington responded

We appreciate the kind words and five-star rating, Walter! We hope to see you again at Audi Burlington!

Mar 18, 2022 -

Walter Rojas responded

Thanks

March 16, 2022

I have been a customer for 6 years and have had an outstanding relationship with Herb Chambers Burlington Audi. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic
Mar 18, 2022 -

Audi Burlington responded

Thank you for trusting Audi Burlington for the past 6 years! We're so lucky to have a loyal customer like you!

Mar 18, 2022 -

Bob responded

Thank You for your impeccable service staff

March 16, 2022

Quick and professional service / in and out quickly and all questions answered. Car washed each time it’s serviced as well More

by Cal01950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Mar 16, 2022 -

Audi Burlington responded

Thank you for trusting the Audi Burlington team with your service needs! We appreciate your kind review and hope to see you again in the future. Take care!

May 25, 2022 -

Cal01950 responded

Gary is a great service advisor

March 14, 2022

Great service, fast friendly and informative. Waiting area big clean and stocked with snacks. Complimentary WiFi More

by joeynm61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Audi Burlington responded

Joey, we are so happy that enjoyed your time at Audi Burlington! Thank you so much!

March 14, 2022

Easy to make an appointment and the dealer had a loaner as promised on the service date. What’s more the service invoice was less than the estimate. Imagine that! More

by GGK
Recommend Dealer
Yes
Employees Worked With
Herby
Mar 17, 2022 -

Audi Burlington responded

We're so glad the Audi Burlington team helped you have a positive service visit! Thank you for trusting us with your vehicle! We'll see you next time!

March 11, 2022

Very friendly, communicative, correct service. Fast checkin and checkout. Was able to get a loaner during service as well More

by blanske
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Audi Burlington responded

We are so proud to hear that you had a great time at Audi Burlington! Thank you for choosing us!

March 11, 2022

Neat, clean waiting area. Service is at Audi dealer prices, but the personnel are skilled, courteous and efficient. They get it right the first time, and rarely miss anything. More

by jamesloveday75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Audi Burlington responded

James, we are so pleased to hear that you had such a great time working with our team at Audi Burlington! Thank you so much!

March 11, 2022

Quick and easy service for a software update! The service dept was very busy the morning I went but the desk was efficient in checking me in and getting me on my way. More

by mymoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond
Mar 14, 2022 -

Audi Burlington responded

We're glad we could provide a more streamlined process when servicing your vehicle! Thank you for rating us five stars! - Audi Burlington

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