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Audi Burlington
Burlington, MA
3,199 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,199 reviews
July 15, 2022
Courteous, on time, great facilities. Work was done as expected. Proactive follow up before and after service. Work was done as expected. Proactive follow up before and after service. More
by Ash
Employees Worked With
July 15, 2022
Buying a car is often just a transaction. I bought a car, and I got a relationship. It was clear from the start that Brendan Leary wanted to be sure that I love my Audi experience as much as I bought a car, and I got a relationship. It was clear from the start that Brendan Leary wanted to be sure that I love my Audi experience as much as he loves Audis. I cannot say enough about Audi Burlington, the place is stocked full of great people. More
by David
July 12, 2022
I was a first time car buyer, and Ali was super helpful in walking me through the process, and weighing the pros and cons of various vehicles. The whole process was easy, enjoyable and seamless! It was als in walking me through the process, and weighing the pros and cons of various vehicles. The whole process was easy, enjoyable and seamless! It was also great getting connected to Derek, who has been very quick to provide technical support and answer questions since the purchase. More
by rebecca.c.bratt
July 12, 2022
Ali was an absolute pleasure to work with. He is honest and receptive to what I needed and wanted in a vehicle. Will definitely go through him for any future purchases. He is honest and receptive to what I needed and wanted in a vehicle. Will definitely go through him for any future purchases. More
by Chapie51
Employees Worked With
Josh Morrison, Ali Mohajer
July 11, 2022
Met with Peter Matton and Josh Morrison. Great experience, did not feel pressured at all, both very professional. I would recommend this dealership. Great experience, did not feel pressured at all, both very professional. I would recommend this dealership. More
by Mrs. Johnson
July 08, 2022
Thank you for your help Peter Matton. From the test drive (where I received a great education about Audi)...to the purchase of our new Q8 we thank you. This is our 2nd purchase at Audi Bu From the test drive (where I received a great education about Audi)...to the purchase of our new Q8 we thank you. This is our 2nd purchase at Audi Burlington. Great experience! More
by dfvittiglio
July 07, 2022
I took my car in to have a major service done and Ray took incredible care of me. He was super transparent and communicated with me throughout the whole process. The car was back in the estimated time an took incredible care of me. He was super transparent and communicated with me throughout the whole process. The car was back in the estimated time and it is running fantastic! More
by cgiersch
Employees Worked With
Other Employees :
Raymond Hebert, Gary Carman
July 07, 2022
Gary Carman, my service consultant, was excellent. The video walk-thru from the technician was helpful. The free loaner vehicle is also appreciated. The video walk-thru from the technician was helpful. The free loaner vehicle is also appreciated. More
by mark
Employees Worked With
Gary Carman
July 07, 2022
I have purchased both my Audis at Audi Burlington and have had all maintenance service done there for 15 years. have had all maintenance service done there for 15 years. More
by Isabel
Employees Worked With
July 07, 2022
Excellent customer service by Derek Brodeur. I appreciated the movie the technicians took explaining the problem, with commentary too. Very impressive! I appreciated the movie the technicians took explaining the problem, with commentary too. Very impressive! More
by Very Satisfied Customer
Employees Worked With
