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Audi Burlington
Burlington, MA
3,199 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,199 reviews
July 22, 2022
The staff are very knowledgeable and helpful. Friendly too. When my primary service advisor was on vacation the service manager picked up the ball and kept me informed. Friendly too. When my primary service advisor was on vacation the service manager picked up the ball and kept me informed. More
by marcy
Employees Worked With
July 22, 2022
I was very happy with the customer service and the knowledge of the salesperson that I dealt with. knowledge of the salesperson that I dealt with. More
by Ksavosik45
Employees Worked With
July 21, 2022
Continued excellent service. Video service evaluation which is texted to you really helps out the service experience Video service evaluation which is texted to you really helps out the service experience More
by Sdl
Employees Worked With
July 20, 2022
I purchased a certified 2015 Q5 3T in 2917 at AUDI BURLINGTON, I had been shopping for this configuration with the ext/int color combo for months, the sales process was smooth. I have been bringing m BURLINGTON, I had been shopping for this configuration with the ext/int color combo for months, the sales process was smooth. I have been bringing my Q5 in for the reccomend service ever since. My experience with the service department has been exceptional, always explained all costs up front. I have 119000 miles on the vehicle with only 1 repair, I am expecting to put many more miles until AUDI brings out more electric car selections. Love my Audi and thank you folks at Burlington. More
by jedengler10
Employees Worked With
July 19, 2022
Another great service visit at Chambers Audi Burlington. As usual, Jim Parolisi represented his company’s dealership with professionalism and attention to details making the most recent visit a seamless pl As usual, Jim Parolisi represented his company’s dealership with professionalism and attention to details making the most recent visit a seamless pleasure. Thanks Jim and all the Service personnel involved and worked on the vehicle. Great job everyone! More
by NewRide
Employees Worked With
July 19, 2022
Very pleasant and efficient people. Kelly was fantastic to work with. Nice addition with the video from service dept. kept up to date during process. Great to work with Kelly was fantastic to work with. Nice addition with the video from service dept. kept up to date during process. Great to work with More
by Snow
Employees Worked With
July 18, 2022
Anticipation a long service time, Kelly arranged a rental for me, which was very convenient for me. The service was done well and professionally. for me, which was very convenient for me. The service was done well and professionally. More
by Charlie
Employees Worked With
July 16, 2022
Great service! Everyone is helpful and pleasant. This is the only place I’d service my car. Everyone is helpful and pleasant. This is the only place I’d service my car. More
by Memauriello
Employees Worked With
