
Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,283 reviews
I recently bought a CPO Q7 from Peter Matton at Audi Burlington. I was replacing another Q7 which I also dealt with Peter on several years ago. I came back because both Peter and Audi Burlington make Burlington. I was replacing another Q7 which I also dealt with Peter on several years ago. I came back because both Peter and Audi Burlington make the process incredibly easy in a low pressure, professional atmosphere. With vehicles difficult to get these days, Peter work tirelessly to find what I wanted and get me into a new car quickly. I look forward to coming back when it is time for the next one. More
HORRIBLE. As a client for 17 years-tragically HC has declined significantly, and sadly in the one area I would have said that always redeemed it as a top shelf As a client for 17 years-tragically HC has declined significantly, and sadly in the one area I would have said that always redeemed it as a top shelf car dealership one that could maintain clientele for decades, and I would at even at one moment in time could state that it stood up against the Ritz Carlton Employee training program- and this was for purely its customer service. Now, the experience I had recently due to the fact of running late, because of torrential downpours and being a working mother of three and being rudely reminded of their clocking out and that I was late; not to mention, I was In touch with them several times and they stated absolutely no worries, to say my greeting was cold would be kind. I will say that the appointment was tragically worse from there. Although, our car had been in there for weeks and we were discussing options to buy another one- it was as though I was a space alien. Then a manager appears, states he must stick up for his employee, I say, sticking up for him may be one thing, but apologizing never hurts anyone. Therefore, if it's that hard nowadays for HC to do that- we are really struggling with them. Here's the kicker- NO ONE EVEN CALLED OR FOLLOWED UP WITH ME THE NEXT DAY! It's time for a check up?! More
Herb Chambers Audi is customer-focused, responsive, reliable and helps people buy cars. The service team is outstanding, and the sales team is extremely knowledgeable, friendly and helpful. reliable and helps people buy cars. The service team is outstanding, and the sales team is extremely knowledgeable, friendly and helpful. More
Laris is a great person to work with and find the right car at the right price. Audi Burlington has treated me very well and I’m on my 3rd Audi! car at the right price. Audi Burlington has treated me very well and I’m on my 3rd Audi! More
I have been a client of Audi Burlington for 15 years. Their service is always very professional and complete. I have to say this last time it was exceptional because of Gary’s assistance. Their service is always very professional and complete. I have to say this last time it was exceptional because of Gary’s assistance. More
Very professional made me feel very comfortable no pressured Salesperson was very informative provided detailed explanation pressured Salesperson was very informative provided detailed explanation More
Great service and great communication. Love that I got a text saying the car was ready with a video explaining all services performed. Love that I got a text saying the car was ready with a video explaining all services performed. More
Jim at Audi Burlington was great and has been for me with 3 cars over 7 years 3 cars over 7 years More
Great dealership, experience,and employees. Jim Parolisi is my service advisor and the best. I will continue to use Herb Chambers for my Audi needs Jim Parolisi is my service advisor and the best. I will continue to use Herb Chambers for my Audi needs More
Very pleasant interaction with staff, very professional. The technicians always do a good job. No concerns at all. The technicians always do a good job. No concerns at all. More