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Audi Burlington

Burlington, MA

4.9
3,285 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,285 reviews

October 14, 2022

Fantastic, everyone very helpful. They remember your name. Car comes back clean and you get an easy to read list of what was done More

by Boylan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Audi Burlington responded

Thank you for your review! We love our customers, and we're happy to have you as a part of our family! We look forward to seeing you next time at Audi Burlington!

October 13, 2022

Great selection, everyone we interacted with was friendly, not pushy and offered advice and support through the challenges of finding the perfect car. Laris was especially great from the very start. More

by Simon A & Heather W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Zizza, Laris Gacanovic, Brendan Mcguire
Oct 13, 2022 -

Audi Burlington responded

Simon & Heather - thank you so much for taking the time to share this kind feedback about your experience with our Audi Burlington team! We're thrilled to hear that Laris & Brendan provided you with such wonderful service and we'll be sure to share these kind comments with them. Enjoy your new vehicle and we'll see you next time!

October 13, 2022

Service was better than other dealerships. Staff is knowledgeable and accommodating. No hidden costs for the service More

by Jackreardon56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laris Gacanovic
Oct 14, 2022 -

Audi Burlington responded

Hi Jack, We sincerely appreciate your feedback and kind words. It is great to hear you had an excellent experience. Please let us know what we can do next time to earn 5-stars. Matthew Brickey - Service Manager - mbrickey@herbchambers.com

October 13, 2022

Jim made the service experience as easy as possible. He was professional and clear about what needed to be done for my car. Work was completed on time. More

by Jready95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Audi Burlington responded

Thank you for sharing your awesome appointment working with Jim at Audi Burlington! We look forward to seeing you next time!

October 12, 2022

The most pleasurable experience with a car dealership I have ever had. Laris - Five Stars!! More

by esutherlin0422
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sven Curkic, Laris Gacanovic, Alex Zizza
Oct 12, 2022 -

Audi Burlington responded

Wow, we're so happy to hear this and can't wait to share it with Laris & the team! Thanks for choosing Audi Burlington and please don't hesitate to reach out if we can be of service again in the future!

October 12, 2022

The dealership was very organized and efficient. Anthony in the service dept. was very professional and helpful. More

by asheedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
Oct 13, 2022 -

Audi Burlington responded

Thank you for leaving Anthony and the team your five-star review! We look forward to assisting you again at Audi Burlington!

Oct 13, 2022 -

asheedy responded

The dealership was very organized and efficient. Anthony in the service dept. was very professional and helpful.

October 11, 2022

Scott was friendly, honest, and easy to work with. He was respectful of our time, and he made the entire process straightforward. This was one of the quickest and easiest car buying experiences I ha More

by TiCoyote
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gaskell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlin, Brendan Mcguire
Oct 12, 2022 -

Audi Burlington responded

Thank you for the kind review! We're thrilled to hear that Scott made this one of your best car-buying experiences yet and we'll be sure to share this fantastic feedback with him. Enjoy your new vehicle and please don't hesitate to reach out if our Audi Burlington team can be of service again in the future!

October 10, 2022

Tony, the person helping me with my service check was excellent. He was both courageous and knowledgeable. More

by coreydaniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony in service
Oct 11, 2022 -

Audi Burlington responded

Thanks for the five stars, Corey! We're honored to hear that Tony could assist you during your visit with us here at Audi Burlington. We hope to see you back!

October 08, 2022

Kelly is the best ! Always so helpful & professional. Service dept is always so friendly and my car is always ready when promised More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Oct 10, 2022 -

Audi Burlington responded

Thank you for the kind comments, Karen - Kelly will be so happy to hear them! We appreciate your business and look forward to seeing you next time here at Audi Burlington!

October 08, 2022

A Very good experience working the dealer’s professionals. Kept me informed throughout the process. More

by marieclaude_jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Oct 10, 2022 -

Audi Burlington responded

Thank you for the wonderful feedback about your recent experience with the Audi Burlington team! We hope we have the opportunity to serve you again in the future. Take care!

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