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Audi Burlington
Burlington, MA
3,198 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,198 reviews
August 20, 2022
Gary did a great job explaining Audi Care and set expectations about additional work we might need. The work was completed on time and as expected. Appreciate that he proactively updated me during th expectations about additional work we might need. The work was completed on time and as expected. Appreciate that he proactively updated me during the day and provided a loaner. Another excellent service experience with Gary and the Audi Burlington team!! Thanks. More
by bullseyecatnip
Employees Worked With
Gary Carman
August 19, 2022
Laris was extremely knowledgeable about the car and the process. His response time to emails was exceptional. He went above and beyond. process. His response time to emails was exceptional. He went above and beyond. More
by ABC
Employees Worked With
Laris Gacanovic, Alex Zizza, Brendan Mcguire
August 19, 2022
Herb Chambers customer service is excellent. Always a great experience with service department. Kelly Mullaney and Matthew Brickey are amazing! Always a great experience with service department. Kelly Mullaney and Matthew Brickey are amazing! More
by Jack224
August 19, 2022
The team at Audi Burlington ALWAYS takes care of its customers and, in particular, the service team. Jim has been taking care of me for years and years and the service is always impeccable. Thanks Jim customers and, in particular, the service team. Jim has been taking care of me for years and years and the service is always impeccable. Thanks Jim! More
by gmac
Employees Worked With
August 18, 2022
Peter was excellent in keeping me updated on when my car would arrive and made sure I understood it's working ways when I recieved it! would arrive and made sure I understood it's working ways when I recieved it! More
by GT
Employees Worked With
August 17, 2022
Professional friendly service all expectations were met. Service consultant very helpful explaned what needed to be done to complete the service Service consultant very helpful explaned what needed to be done to complete the service More
by Victor
Employees Worked With
August 16, 2022
Very happy with customer service. Derek is very easy to deal with. Love my Q5 Derek is very easy to deal with. Love my Q5 More
by Mary
Employees Worked With
August 15, 2022
Salesman, Scott Gaskell, and finance guy, Sven Curkic, were professional, courteous and--something important to us girls--not aggressive. Clarifying things along the way, they made this stressful proces were professional, courteous and--something important to us girls--not aggressive. Clarifying things along the way, they made this stressful process as painless as possible Am looking forward to working with this dealership again in the future. More
by dee.allen
August 13, 2022
Ali is excellent to work with. Very knowledgeable of all the models and features, straightforward about pricing and options, and makes the whole buying experience pleasant. Very knowledgeable of all the models and features, straightforward about pricing and options, and makes the whole buying experience pleasant. More
by Lisa G.
