
Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I had my car serviced today. Jim took care of me. He was very nice to work with. They explained everything in detail. I have always had a great experience here. I highly recommen Jim took care of me. He was very nice to work with. They explained everything in detail. I have always had a great experience here. I highly recommend buying and servicing your car at this location! More
Excellent and personal service. The car was ready when I was told, was clean, and felt like new. The car was ready when I was told, was clean, and felt like new. More
Despite slow computer issues, Jim was able to update my records and get me set up for my service appointment and a loaner. records and get me set up for my service appointment and a loaner. More
This was my second auto purchase from Audi Burlington. Great people. Great service. Great experience They made the experience easy Great people. Great service. Great experience They made the experience easy More
Prompt and very good service. I was able to have my SQ5 towed in due to a tire blowout. Derek was fantastic as always. Provided me with a loaner car and had my car fixed in a coup I was able to have my SQ5 towed in due to a tire blowout. Derek was fantastic as always. Provided me with a loaner car and had my car fixed in a couple of days. Derek is a great person to deal with More
Laris was excellent! He helped us find my first dream car with great patience. He was always available whenever I had a question. The whole process was seamless from fin He helped us find my first dream car with great patience. He was always available whenever I had a question. The whole process was seamless from finding the car, financing to delivering. Highly recommend him and the dealership. Thank you for going above and beyond, Laris! More
Came in to get a window issue fixed - they took a few days to get the right part, but the overall experience was quite smooth and they also washed the car as a nice extra touch. Kelly was great at keepin days to get the right part, but the overall experience was quite smooth and they also washed the car as a nice extra touch. Kelly was great at keeping me posted on the status of the part delivery and scheduling. More
Laris was the perfect sales person for us. He listens, he is not pushy, he is knowledgeable about the vehicles and the process of acquiring the car. We had a special challenge of buying the c He listens, he is not pushy, he is knowledgeable about the vehicles and the process of acquiring the car. We had a special challenge of buying the car in Massachussets while living in Maine. When Laris learned that he said, "I'm so glad you told me that, because we have a special process to help you which includes us bringing to car to you, at no extra charge, and help to ensure you only pay sales tax once, in your own state. That solved a big problem for me and my wife. During the whole sales process, Laris answered all questions or said, I can find out, and he always did. Finally, we had a challenge with the finance person being busy for the next 3 hours. We couldn't wait 3 hours and we didn't need financing, so Laris was able to accelerate the process by helping the finance person to get the paperwork printed, finding an error, fixing it, re-printing, and we were able to sign and get on the road for our 3.5 hour drive several hours faster. Laris is very persnoable and comes across as a very trustworthy person who is truly interested in making the car buying experience as pleasent and non-stressful as possible. We have now bough our last 4 cars (Lexus, BMW and now Audi) from Herb Chambers and it seems as if they hire and train people better than other dealers, they also arm them with good processes such as the ability to deliver the car at no charge to us 3.5 hours away up in Maine. I would highly recommend anyone to work with Laris if you are looking for a new or pre-owned Audi. More
Laris was terrific - very accommodating, responsive, kind and patient with all my (many) questions! He made the process easy and smooth. I love my new Audi. Thank you Laris! and patient with all my (many) questions! He made the process easy and smooth. I love my new Audi. Thank you Laris! More