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Audi Burlington
Burlington, MA
3,198 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,198 reviews
September 23, 2022
I have been a client of Audi Burlington for 15 years. Their service is always very professional and complete. I have to say this last time it was exceptional because of Gary’s assistance. Their service is always very professional and complete. I have to say this last time it was exceptional because of Gary’s assistance. More
by Barbara
Employees Worked With
Gary Carman
September 21, 2022
Great dealership, experience,and employees. Jim Parolisi is my service advisor and the best. I will continue to use Herb Chambers for my Audi needs Jim Parolisi is my service advisor and the best. I will continue to use Herb Chambers for my Audi needs More
by mcalvert2174
Employees Worked With
September 21, 2022
Great service and great communication. Love that I got a text saying the car was ready with a video explaining all services performed. Love that I got a text saying the car was ready with a video explaining all services performed. More
by reid.morin
Employees Worked With
September 21, 2022
Very pleasant interaction with staff, very professional. The technicians always do a good job. No concerns at all. The technicians always do a good job. No concerns at all. More
by nicktroisi
September 21, 2022
Jim at Audi Burlington was great and has been for me with 3 cars over 7 years 3 cars over 7 years More
by Jcreilly
Employees Worked With
September 20, 2022
AS always, the service team at Audi Burlington is efficient, pleasant and pays attention to detail. They demonstrate they appreciate your business. efficient, pleasant and pays attention to detail. They demonstrate they appreciate your business. More
by paulsdigs
Employees Worked With
September 20, 2022
Efficient service team, especially Jim. He was helpful and kept me updated throughout my service. He was helpful and kept me updated throughout my service. More
by lcava060
Employees Worked With
September 19, 2022
Excellent service. Car was ready when promised. Loaner car was very good. I would definitely recommend. Car was ready when promised. Loaner car was very good. I would definitely recommend. More
by Jackarbeiter
Employees Worked With
September 19, 2022
A good experience overall. Derek offered clear communication and kept me informed of the progress of service. I was particularly pleased by the video which was very helpful i Derek offered clear communication and kept me informed of the progress of service. I was particularly pleased by the video which was very helpful in understanding my car’s current condition and anticipating future repairs. More
by cswpsyd
Employees Worked With
September 19, 2022
Overall a good experience, this is the only dealership I have brought my car due to having good customer service from the start have brought my car due to having good customer service from the start More
by tomglynn23
Employees Worked With
