Audi Burlington
Burlington, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Brendan Leary is awesome! I recently bought a Q5 and he made the process fun and easy. From allowing my Bernese Mountain dog to try out the space in the various SUV options t I recently bought a Q5 and he made the process fun and easy. From allowing my Bernese Mountain dog to try out the space in the various SUV options to providing professional, honest and straightforward information, Brendan is fantastic to work with. More
Brendan was professional and personable. He made us feel like his only client and truly tried his best to get us the best deal possible. We’re so grateful to have worked with him on finding He made us feel like his only client and truly tried his best to get us the best deal possible. We’re so grateful to have worked with him on finding our dream car! More
Ali made buying our 2023 Audi a truly enjoyable experience. He was attentive, easy to work with and very professional. We would recommend both Herb Chambers Audi and Ali very highly! experience. He was attentive, easy to work with and very professional. We would recommend both Herb Chambers Audi and Ali very highly! More
Derek my service advisor took the time to not only explain what service was needed now but what services I would likely need in the future. His estimate of time to do the work was spot on. explain what service was needed now but what services I would likely need in the future. His estimate of time to do the work was spot on. More
I recently bought a CPO Q7 from Peter Matton at Audi Burlington. I was replacing another Q7 which I also dealt with Peter on several years ago. I came back because both Peter and Audi Burlington make Burlington. I was replacing another Q7 which I also dealt with Peter on several years ago. I came back because both Peter and Audi Burlington make the process incredibly easy in a low pressure, professional atmosphere. With vehicles difficult to get these days, Peter work tirelessly to find what I wanted and get me into a new car quickly. I look forward to coming back when it is time for the next one. More
HORRIBLE. As a client for 17 years-tragically HC has declined significantly, and sadly in the one area I would have said that always redeemed it as a top shelf As a client for 17 years-tragically HC has declined significantly, and sadly in the one area I would have said that always redeemed it as a top shelf car dealership one that could maintain clientele for decades, and I would at even at one moment in time could state that it stood up against the Ritz Carlton Employee training program- and this was for purely its customer service. Now, the experience I had recently due to the fact of running late, because of torrential downpours and being a working mother of three and being rudely reminded of their clocking out and that I was late; not to mention, I was In touch with them several times and they stated absolutely no worries, to say my greeting was cold would be kind. I will say that the appointment was tragically worse from there. Although, our car had been in there for weeks and we were discussing options to buy another one- it was as though I was a space alien. Then a manager appears, states he must stick up for his employee, I say, sticking up for him may be one thing, but apologizing never hurts anyone. Therefore, if it's that hard nowadays for HC to do that- we are really struggling with them. Here's the kicker- NO ONE EVEN CALLED OR FOLLOWED UP WITH ME THE NEXT DAY! It's time for a check up?! More
Laris is a great person to work with and find the right car at the right price. Audi Burlington has treated me very well and I’m on my 3rd Audi! car at the right price. Audi Burlington has treated me very well and I’m on my 3rd Audi! More
Herb Chambers Audi is customer-focused, responsive, reliable and helps people buy cars. The service team is outstanding, and the sales team is extremely knowledgeable, friendly and helpful. reliable and helps people buy cars. The service team is outstanding, and the sales team is extremely knowledgeable, friendly and helpful. More
Very professional made me feel very comfortable no pressured Salesperson was very informative provided detailed explanation pressured Salesperson was very informative provided detailed explanation More