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Audi Burlington

Burlington, MA

4.8
3,198 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,198 reviews

September 28, 2022

Fast efficient service call today. Waiting area with free wifi as well as water, coffee, and small refreshments. More

by Peranderslof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Sep 30, 2022 -

Audi Burlington responded

Thank you for your review! We're happy that we catered to your needs during your recent visit! -Audi Burlington

September 28, 2022

Brendan Leary is awesome! I recently bought a Q5 and he made the process fun and easy. From allowing my Bernese Mountain dog to try out the space in the various SUV options t More

by jennieshawmd
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Audi Burlington responded

We are so glad you found a great Audi Q5 for you and your Bernese Mountain Dog! We know you both will love it and appreciate you coming to see Brenda and the team! Thank you! - Audi Burlington

September 28, 2022

Brendan was professional and personable. He made us feel like his only client and truly tried his best to get us the best deal possible. We’re so grateful to have worked with him on finding More

by Melgav15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic
Sep 30, 2022 -

Audi Burlington responded

Thank you for sharing your experience working with Brendan at Audi Burlington! We hope that you'll be back again!

September 27, 2022

Ali made buying our 2023 Audi a truly enjoyable experience. He was attentive, easy to work with and very professional. We would recommend both Herb Chambers Audi and Ali very highly! More

by duddy305
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Mohajer
Sep 28, 2022 -

Audi Burlington responded

Congratulations on your new 2023 Audi purchase at Audi Burlington! We're happy to hear that Ali was so helpful in making the process smooth and we hope that you continue to love your new ride! Thank you for being part of the Herb Chambers family!

September 27, 2022

Derek my service advisor took the time to not only explain what service was needed now but what services I would likely need in the future. His estimate of time to do the work was spot on. More

by C.binda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Audi Burlington responded

We are so pleased that you were satisfied with the service experience at Audi Burlington! Thank you for leaving Derek and the team such a wonderful review!

September 26, 2022

I recently bought a CPO Q7 from Peter Matton at Audi Burlington. I was replacing another Q7 which I also dealt with Peter on several years ago. I came back because both Peter and Audi Burlington make More

by jon
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Audi Burlington responded

Jon, thank you for trusting Audi Burlington with your loyal business! We're so glad Peter continues to earn your support and we hope you enjoy your new Q7. Take care and we'll see you next time!

September 25, 2022

HORRIBLE. As a client for 17 years-tragically HC has declined significantly, and sadly in the one area I would have said that always redeemed it as a top shelf More

by L
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Gaskell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Audi Burlington responded

Hello Lindsey, We understand it can be difficult to find the time to visit us at our showroom in Burlington. That is why we have extended hours and availability on weekends. The brand specialist you worked with was simply setting your expectations for what can be accomplished in the amount of time before we close. Will you please reach out to me concerning the last portion of your review? It is my understanding that a manager reached out to you and ended up working with your husband, who purchased a vehicle and left us a 5-star review. Matt Correia – Business Development Manager – mcorreia@herbchambers.com

Sep 27, 2022 -

L responded

Matt, I will gladly. I appreciate that weekend hour fact I do, unfortunately this was on a Monday. I get it. No one reached out to me at all and this was brushed under the rug, and he had no choice. We also said not to bother fixing our A6 because it was not necessary, since we were to get another one, but that too was ignored. All around terrible memories, terrible sales people, zero follow through and zero continuity in care from start to finish.

September 24, 2022

Laris is a great person to work with and find the right car at the right price. Audi Burlington has treated me very well and I’m on my 3rd Audi! More

by ferrari_jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laris Gacanovic, Brendan Mcguire
Sep 26, 2022 -

Audi Burlington responded

Thanks for the five stars, Jeff! We're glad to hear that Laris and the rest of the crew here at Audi Burlington could assist you during your visit with us. We hope to see you back!

September 24, 2022

Herb Chambers Audi is customer-focused, responsive, reliable and helps people buy cars. The service team is outstanding, and the sales team is extremely knowledgeable, friendly and helpful. More

by Brendan Chisholm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic, Alex Zizza
Sep 26, 2022 -

Audi Burlington responded

Thanks for the five stars, Brendan! We're glad to hear that your visit with us was such a positive one. We hope to see you back for all of your future automotive needs. -Audi Burlington

September 23, 2022

Very professional made me feel very comfortable no pressured Salesperson was very informative provided detailed explanation More

by lcornelio31051
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic, Thanh Nguyen
Sep 26, 2022 -

Audi Burlington responded

Thank you for the wonderful feedback about your recent visit with the Audi Burlington team! We appreciate your business and hope to see you again next time!

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