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Audi Burlington

Burlington, MA

4.8
3,198 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,198 reviews

October 21, 2022

Raymond was great! Very helpful and responsive. Went above and beyond to help with my repairs. Thanks! More

by jemmert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond
Oct 21, 2022 -

Audi Burlington responded

We're so glad Raymond had the opportunity to assist you! Thanks for trusting Audi Burlington with your business and please don't hesitate to reach out if we can be of service again in the future!

October 21, 2022

Jim and the service staff were great… easy to get a hold of, straightforward and very knowledgeable. Highly recommend! More

by josiahhaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Audi Burlington responded

Thank you for the wonderful feedback! We're happy to hear Jim & the team provided you with an excellent experience and we hope to see you again next time here at Audi Burlington!

October 20, 2022

Nate Partridge is great. He was professional, courteous, and most importantly, he valued my time. My emails were always addressed promptly. More

by echai
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathan Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Audi Burlington responded

Thank you for sharing your awesome review! We're happy that Nate took such excellent care of you! -Audi Burlington

October 20, 2022

Would recommend to anyone for an auto dealer particularly because of their service department! Friendly, professional and experienced. More

by John.vanopdorp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Audi Burlington responded

Thank you for recommending our service team, John! We are happy you had a five-star experience and look forward to assisting you again! - Audi Burlington

October 19, 2022

10k service scheduled for today. Thanks to Gary and team I was in and out well within their estimated time. Thank you, great experience! More

by RALSTONTC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Oct 19, 2022 -

Audi Burlington responded

Gary is a valued member of our team and we're happy to hear that they made your experience great! We look forward to providing another five-star service visit again in the future! Thank you! - Audi Burlington

October 19, 2022

Kelly was great. Received a loaner. The text video from the mechanic was terrific. Smooth and efficient process. More

by Maffeojohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Audi Burlington responded

Thank you for sharing your experience! Kelly & the team appreciate your positive feedback and hope to see you again next time here at Audi Burlington!

October 19, 2022

I am the type of buyer that likes to do a lot of on-line research before I step foot in a dealership. Herb Chambers makes a lot of information available to buyers on their website including AutoiPacket and More

by RickR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicoly Mandelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Mary, Sven Curkic
Oct 19, 2022 -

Audi Burlington responded

Hi Rick, thank you for purchasing your vehicle at Audi Burlington! We're so happy that you had the opportunity of working with Nicoly and Sven! We appreciate your review and look forward to having you as a customer for life!

October 17, 2022

Ali Mohajer is a world class rep here at Audi Burlington. Professional, courteous, knowledgeable and responsive to my needs. I encourage you to call Ali for your next Audi or Porsche. 5 Stars!! More

by Woody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Mohajer
Oct 18, 2022 -

Audi Burlington responded

Thank you for the wonderful feedback, Woody! Ali is a fantastic asset to our team and we're happy to hear he took great care of you throughout your recent experience with us. Take care and please don't hesitate to reach out if our Audi Burlington team can be of service again in the future!

October 16, 2022

No problem making an appointment for the same day. Car was done in less than an hr. Oil change. Good customer service! More

by Ils
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Audi Burlington responded

We're happy you enjoyed your experience servicing your car at Audi Burlington! Thank you for taking the time to leave us this great review!

October 16, 2022

Laris is a nice humble guy. He gives sincere advise about the requirements of car and what an individual is looking for. Overall a well spoken representative. He never gets tire More

by Salman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sven Curkic, Laris Gacanovic
Oct 17, 2022 -

Audi Burlington responded

Thank you for your review, Salman! Laris will appreciate your kind comments regarding his service! We look forward to working with you next time! -Audi Burlington

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