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Audi Burlington
Burlington, MA
3,198 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,198 reviews
October 30, 2022
Our experience was excellent. The salesman was knowledgeable, focused and effective. He was extremely pleasant and not only listened but also heard what we needed and wanted. The salesman was knowledgeable, focused and effective. He was extremely pleasant and not only listened but also heard what we needed and wanted. More
by Richard-weiss
Employees Worked With
Micheal Brown. Brendon?
October 29, 2022
I had my car serviced today. Jim took care of me. He was very nice to work with. They explained everything in detail. I have always had a great experience here. I highly recommen Jim took care of me. He was very nice to work with. They explained everything in detail. I have always had a great experience here. I highly recommend buying and servicing your car at this location! More
by ChristineRDH
Employees Worked With
October 29, 2022
Excellent and personal service. The car was ready when I was told, was clean, and felt like new. The car was ready when I was told, was clean, and felt like new. More
by Mreich
Employees Worked With
October 29, 2022
This is my second purchase from here and both times were great. Thanh was so helpful, fast and honest. He was extremely accomidating, I would recommend people to work with him you will not be disappointed. great. Thanh was so helpful, fast and honest. He was extremely accomidating, I would recommend people to work with him you will not be disappointed. Thank you so much Thanh!!! More
by Ami Ratta
Employees Worked With
Thanh Nguyen
October 29, 2022
They were extremely friendly, helpful, and Informative. I felt very supported and am thrilled with my purchase. I felt very supported and am thrilled with my purchase. More
by cheryllpendergast
October 28, 2022
Laris was excellent! He helped us find my first dream car with great patience. He was always available whenever I had a question. The whole process was seamless from fin He helped us find my first dream car with great patience. He was always available whenever I had a question. The whole process was seamless from finding the car, financing to delivering. Highly recommend him and the dealership. Thank you for going above and beyond, Laris! More
by Snigdha
Employees Worked With
Laris Gacanovic
October 28, 2022
Despite slow computer issues, Jim was able to update my records and get me set up for my service appointment and a loaner. records and get me set up for my service appointment and a loaner. More
by msr01908
Employees Worked With
October 28, 2022
Came in to get a window issue fixed - they took a few days to get the right part, but the overall experience was quite smooth and they also washed the car as a nice extra touch. Kelly was great at keepin days to get the right part, but the overall experience was quite smooth and they also washed the car as a nice extra touch. Kelly was great at keeping me posted on the status of the part delivery and scheduling. More
by drp149
Employees Worked With
October 28, 2022
This was my second auto purchase from Audi Burlington. Great people. Great service. Great experience They made the experience easy Great people. Great service. Great experience They made the experience easy More
by Mitch_m80
October 28, 2022
Prompt and very good service. I was able to have my SQ5 towed in due to a tire blowout. Derek was fantastic as always. Provided me with a loaner car and had my car fixed in a coup I was able to have my SQ5 towed in due to a tire blowout. Derek was fantastic as always. Provided me with a loaner car and had my car fixed in a couple of days. Derek is a great person to deal with More
by Audi A6
