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Audi Burlington

Burlington, MA

4.8
3,198 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,198 reviews

November 03, 2022

The dealership is as very attentive to completing the car buying proc as. All the sales associates are very friendly. More

by Holmescarol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Audi Burlington responded

Thank you for your 5-stars! We're honored that we earned your business! -Audi Burlington

November 02, 2022

I requested an appointment for my car with 45,689 miles. I was greeted with a 689$ exspense. I need an oil change! More

by Deborahle1964
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Audi Burlington responded

We must have performed additional services to your vehicle. We always provide our clients with accurate estimates for the services we recommend and receive authorization before performing them. If you care to discuss your experience with me further do not hesitate to contact me directly. Matthew Brickey - Service Manager - mbrickey@herbchambers.com

November 02, 2022

Considerate, responsive, and thorough. The alternator failed leaving partially in the road. Audi roadside assist was 90 minutes away at a minimum leaving me to call the local police to p More

by Mgr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Audi Burlington responded

Thank you for sharing your experience! We're so glad our Audi Burlington team was able to assist you and we hope we can be of service again in the future. Take care!

November 02, 2022

Peter is a 10/10 ! So wonderful to work with and so knowledgeable about these vehicles. He was so pleasant to talk to and answered all of my questions throughly. Peter More

by alexag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 03, 2022 -

Audi Burlington responded

Thank you so much for the wonderful five-star review for Peter and the team! We look forward to assisting you again next time and know you'll love your new Audi SQ5! - Audi Burlington

November 01, 2022

Pedro was an excellent salesman. From the minute I walked in until the time I picked up my car he was extremely attentive and courteous. It was a wonderful, smooth experience. Thank More

by cconway619
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Audi Burlington responded

Thank you for the excellent review! We're so glad you had a great experience with Pedro and we hope you enjoy your new vehicle. Take care and thanks again for your business, from all of us here at Audi Burlington!

November 01, 2022

Laris was a great help. He made this easy to talk to and get this moving. More

by ckendall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sven Curkic, Laris Gacanovic
Nov 02, 2022 -

Audi Burlington responded

Thank you for choosing Laris at Audi Burlington!

November 01, 2022

All my expierences with Herb Chambers has been 100% Verybattentive to me a customer for the last 5 years More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Mohajer, Laris Gacanovic
Nov 02, 2022 -

Audi Burlington responded

Thank you for trusting our team for the past 5 years, Bob! We look forward to seeing you next time at Audi Burlington!

October 31, 2022

Ali, Lauren and George were exceptionally user friendly and no nonsense. We’ve bought two vehicles through the Burlington team, and expect we’ll keep the relationship rolling into the future - awesome team More

by John I
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicoly Mandelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Mohajer
Nov 01, 2022 -

Audi Burlington responded

Thank you for your loyal business, John! We're happy to hear Ali, Lauren & George took great care of you during your recent visit and we look forward to seeing you again next time. Take care!

October 31, 2022

Laris was a great help throughout the car buying experience and helped us to find the perfect car with no added pressure. More

by _myles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laris Gacanovic
Nov 02, 2022 -

Audi Burlington responded

We strive for the best for our customers, and you've made our day with your review! Thank you for being a valued part of our family! - Audi Burlington

October 30, 2022

Derek was a huge help as always. He got my car in immediately and got me a loaner. With an hours I had a full diagnosis and a solution. This is the best Audi service location. More

by JG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Audi Burlington responded

Thank you for the review! We're so glad Derek was able to assist you in a timely manner and we'll be sure to share this kind feedback with him and the team. Take care and we'll see you next time here at Audi Burlington!

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