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Audi Burlington

Burlington, MA

4.8
3,156 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,156 reviews

October 06, 2024

Kelley was very knowledgeable, helpful and so kind! ! I was very pleased with this visit. Thank you again. More

by rose g. mallard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Audi Burlington responded

We're delighted to hear that Kelley provided such knowledgeable and kind service during your visit to Audi Burlington. Thank you for sharing your positive experience with us!

October 05, 2024

The service department of this dealership is outstanding. I have worked with Derek several times and he is friendly efficient available. Everything that you would want and a service advisor. More

by wid.spaulding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Audi Burlington responded

We're delighted to hear that Derek and the service department at Audi Burlington have consistently provided you with outstanding support. Thank you for sharing your experience, and we look forward to assisting you again in the future!

October 05, 2024

Super friendly and helpful service reps. They kept me informed of the status of my car. Service performed on time. More

by Lshec
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Ha
Oct 07, 2024 -

Audi Burlington responded

We're delighted to hear that our service team at Audi Burlington provided you with friendly and timely assistance. Keeping you informed is a top priority for us, and we're glad it made your experience positive!

October 05, 2024

Super friendly and helpful service reps. They kept me informed of the status of my car. Service performed on time. More

by Lshec
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Ha
Oct 07, 2024 -

Audi Burlington responded

We're delighted to hear that our service team at Audi Burlington provided you with friendly and efficient assistance. Keeping you informed and ensuring timely service is what we strive for. Thanks for sharing your experience!

October 04, 2024

Derek is a great service advisor. He provides information and suggestions but he’s never pushy. He respects my decisions and lets me perform work in my timeline. I also like the servi More

by JessicaC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Audi Burlington responded

Jessica, we're delighted to hear that Derek and the team at Audi Burlington provided you with such a respectful and informative service experience. It's great to know you appreciate the tech video feature as well! Thanks for sharing your feedback!

October 02, 2024

I cannot begin to tell you how thrilled I am with this dealership. I had a couple of issues with my S5 Cab. Matthew and Anthony really took care of me. My front left speaker was blown and they took car More

by chipp37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Audi Burlington responded

Thank you for sharing your positive experience with Matthew and Anthony at Audi Burlington! We're glad to hear they provided honest advice and excellent service. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

October 02, 2024

Keith was professional, knowledgeable and made the process the best I could have asked for! More

by mcollins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Brandano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Audi Burlington responded

This is great to hear! Thank you for coming to Audi Burlington!

October 02, 2024

Tires ordered and mounted within 4 hours. Excellent service. Very professional. Waiting area comfortable and clean More

by andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Audi Burlington responded

Andrea, we're glad to hear you enjoyed the excellent service and comfortable waiting area at Audi Burlington. Thank you for sharing your experience with us!

September 30, 2024

Very proactive and informative. The staff met us where we were at and provided great service More

by warriorfitz45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Audi Burlington responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Audi Burlington Team

September 30, 2024

today I came into your Burlington Audi location to have my Audi seven service for an oil change, etc. The gentleman who checked me in was Anthony very nice he requested a left ride for me to the mall and e More

by donnadamato64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Audi Burlington responded

Donna, thank you for sharing your experience at Audi Burlington! We're delighted to hear that Anthony & the team made your visit smooth and enjoyable. We'll be sure to pass along your kind words to everyone who assisted you. Safe travels until we see you next time!

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