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Audi Burlington

Burlington, MA

Overview
Employees
Reviews
Vehicles
4.8
3,153 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,153 reviews

December 24, 2024

Derek was great. Kept me updated with real time text messages. Had a delay with a part but put me in a renal and car was all set a few days after. More

by Dberardinelli84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 23, 2024

Very professional, Nathan was very helpful and answered all our questions. I would recommend him to anyone. More

by Becondon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Audi Burlington responded

Thank you for the wonderful feedback! We're delighted to hear that Nathan provided such helpful service at Audi Burlington. We appreciate your recommendation and look forward to assisting you again in the future!

December 21, 2024

Very professional and courteous as always. Excellent communication from Jim. Loaner vehicle a great benefit. More

by D.bross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Audi Burlington responded

We're delighted to hear about your positive experience with Jim and the team at Audi Burlington. It's great that you found our communication excellent and appreciated the loaner vehicle benefit. Thank you for choosing us! Safe travels!

December 20, 2024

My wife and I have 2 Audis and have them serviced at Audi Burlington on a regular schedule. Jim and the guys in the service department are spot on with the level of professionalism with these vehicles. I wis More

by Th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Mullaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2024 -

Audi Burlington responded

Thank you for your glowing review! We're delighted to hear that Jim and the service team at Audi Burlington have consistently provided top-notch care for your Audis. We look forward to continuing this level of excellence in the future! Safe travels!

December 20, 2024

Audi Burlington provides great mechanical service and great personal service — very clear and positive communication from Anthony, who is great! More

by William.Paine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Audi Burlington responded

Hi William, we're delighted to hear that Anthony and the team at Audi Burlington provided you with excellent service. We look forward to serving you again! Have a great ride!

December 19, 2024

Great Audi dealership, especially Anthony Ferreira, service advisor. He treats each customer’s vehicle as if it was his own. Anthony is very dedicated to his work and he is a pleasure to work with. More

by e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Audi Burlington responded

Thank you for the wonderful feedback about your experience at Audi Burlington! We're delighted to hear that Anthony provided such dedicated service and made your visit enjoyable. We appreciate your support and look forward to serving you again in the future!

December 19, 2024

Top notch deal- on my 3rd purchase from Audi Burlington. The best maintenance department too. More

by cmazzotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Audi Burlington responded

We appreciate the great review and are so happy we've made this another great purchase! Thank you! - Audi Burlington

December 17, 2024

Excellent service on factory recall and regular maintenance. Availability of loaner was a big plus More

by sfpowers7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

Audi Burlington responded

Thank you for trusting Audi Burlington with your vehicle! We appreciate your review and hope we have the opportunity to serve you again in the future!

December 16, 2024

Thank you Derek for taking care of my car today. As always pleasant and quick. More

by cdenommee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Audi Burlington responded

We're happy to hear Derek took excellent care of your vehicle! Thanks for trusting Audi Burlington with your service needs. We look forward to seeing you next time!

December 14, 2024

Easy to work with. I miss not being able to speak directly to the technician so I can better understand whatever the problem is. More

by Niall Heney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Audi Burlington responded

Niall, thanks for your feedback! We're glad to hear your recent experience at Audi Burlington was smooth. We understand how important communication is and appreciate your input on speaking directly with technicians. We'll take this into consideration moving forward!

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