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Audi Burlington
Burlington, MA
3,204 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,204 reviews
February 07, 2025
Excellent service. Price was accurately what they estimated. On time service with no surprises The car even came back washed with the internal matt’s cleaned which was Price was accurately what they estimated. On time service with no surprises The car even came back washed with the internal matt’s cleaned which was a nice touch. More
by Leroy.
Employees Worked With
February 07, 2025
Anthony and Mike are the Best! They are always pleasant and smiling and make sure to give you greatest customer service experience! I’m glad I deal with them whenever my car needs They are always pleasant and smiling and make sure to give you greatest customer service experience! I’m glad I deal with them whenever my car needs service! Keep up the great work!!😁 More
by Renee F
Employees Worked With
Other Employees :
Mike, the one who puts you in the loaner car is also great to deal with!
February 06, 2025
Ruzhena was an amazing salesperson! Great service all around. Fast, friendly, knowledgeable, easy to work with. Great service all around. Fast, friendly, knowledgeable, easy to work with. More
by matthew-thomas
Employees Worked With
February 05, 2025
It was a pleasure meeting and working with Scott when I came in to test drive the Q8. I was impressed with how knowledgeable he was, regarding not only the brand, but the exact specifications for the vehic came in to test drive the Q8. I was impressed with how knowledgeable he was, regarding not only the brand, but the exact specifications for the vehicle I was interested in. All of the folks who assisted me with my purchase (Scott, George & Michael) were extremely polite and helpful as well. My young son accompanied me during both visits, to complete the sale and take delivery. The dealership was clean, quiet and had a fantastic waiting area with a variety of drinks and snacks, along with a tv area. I would highly recommend Scott and the team, to anyone looking to purchase a new Audi or used car. Thanks again for the great experience! More
by vjs
February 05, 2025
They are professional and always courteous while keeping me updated throughout the day on my vehicle. me updated throughout the day on my vehicle. More
by pn
Employees Worked With
February 05, 2025
Service was professional and made the experience easy. They worked with me when my trade in vehicle broke down on the way to pick up the new purchase They worked with me when my trade in vehicle broke down on the way to pick up the new purchase More
by gc
February 02, 2025
Derek is the best, open communication, friendly and knowledgable. Just a pleasure to work with. knowledgable. Just a pleasure to work with. More
by ncj
February 02, 2025
This is my second Audi, and my first experience was a great one - however, this time because it was the end of the month, I was rushed through the process, and felt completely under appreciated. I read great one - however, this time because it was the end of the month, I was rushed through the process, and felt completely under appreciated. I read the others reviews, and sadly this was not my experience More
by Christine_altieri
Employees Worked With
February 01, 2025
We had a great experience purchasing our vehicle, Ruzhena, Andrew, Emir were friendly, knowledgeable and very helpful. Ruzhena, Andrew, Emir were friendly, knowledgeable and very helpful. More
by lwolf4613
January 31, 2025
I found my service experience to be thoughtful, efficient and thorough. Exactly what I would hope for. and thorough. Exactly what I would hope for. More
by Wfboyd1
Employees Worked With
