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Audi Burlington

Burlington, MA

4.9
3,265 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,265 reviews

April 09, 2025

Great customer service , very helpful providing details of the work performed Work was done in timely manner More

by lcornelio31051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Audi Burlington responded

Thank you for the positive feedback! We're delighted to hear that our team at Audi Burlington provided great customer service and completed the work promptly. We appreciate your support!

April 08, 2025

Allen worked with us to help solve a couple of big issues that popped up in the short amount of time we had to resolve them . Great communication from Allen and quick and total resolve . We now have a safe More

by Angelaghrbgn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen
Apr 08, 2025 -

Audi Burlington responded

Angela, we're delighted to hear that Allen and our team at Audi Burlington were able to resolve your issues quickly and effectively. Your peace of mind is important to us, and it's great knowing we could help! Safe travels!

April 05, 2025

Excellent Job all Audi person are very good they help lot spacial Derek. Good job More

by Javed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Audi Burlington responded

We’re thrilled you had a great experience! Thanks for the five stars, Javed! - Audi Burlington

April 05, 2025

Went for an oli change and the experience was seamless from making the appointment, then rescheduling. While waiting at dealership received update as to what else they found, but no pressure to get one to More

by Franco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Audi Burlington responded

Franco, we're glad to hear your experience was seamless at Audi Burlington. Our team always aims for transparency and no-pressure service recommendations. Thanks for sharing!

April 04, 2025

Audi Burlington is the best! Adnan, Loren, Brendan, and George were all so helpful. Loren updated me on the progress of my car monthly from the day I ordered it. Brendan was grea More

by randywerner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Audi Burlington responded

Randy, we're delighted to hear that Adnan, Loren, Brendan, and George provided such helpful service at Audi Burlington! Thank you for sharing your experience with us. Enjoy every moment in your new car!

Apr 07, 2025 -

Audi Burlington responded

Randy, we're delighted to hear that Adnan, Loren, Brendan, and George provided such helpful service at Audi Burlington! Thank you for sharing your experience with us. Enjoy every moment in your new car!

April 03, 2025

Great expertise regarding all models. Departments coordinate seamlessly to make the buying process very easy and pleasurable. Highly recommend the dealership and Ruzhena specifically. Th More

by ACA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruzhena Vishnevski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir
Apr 04, 2025 -

Audi Burlington responded

Thank you for the glowing review! We're delighted to hear that Ruzhena and our team at Audi Burlington made your buying experience smooth and enjoyable. We appreciate your recommendation!

April 03, 2025

Can’t say enough about Victoria and Mike in finance , they worked hard to get the deal done. There were minor issues with car and all addressed in a timely manor! We are super happy with both of them an More

by Rrizzo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Olivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in finance!!!
Apr 04, 2025 -

Audi Burlington responded

We're delighted to hear that Victoria and Mike made your experience at Audi Burlington a positive one! It's wonderful knowing they went above and beyond for you. Thanks for recommending us to friends and family!

April 02, 2025

The dealership is prompt, efficient and thorough in the maintenance of my Q5. They give me detailed reports and status of my vehicle. The waiting area is comfortable and is able to allow the customer to More

by mary.burns4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Audi Burlington responded

Mary, we're delighted to hear that you appreciate the prompt and efficient service at Audi Burlington. It's great to know our comfortable waiting area and detailed reports make your visits enjoyable. Thank you for choosing us for your Q5's maintenance!

April 01, 2025

Checked the thumb touch lock function on all door and replaced the defective the defective units More

by srpillm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Audi Burlington responded

We truly appreciate your support—thank you for the five stars! – Audi Burlington

April 01, 2025

Derek was terrific in service! Fast and accommodating, very friendly and informative during appointment. Was able to also get a last minute loaner! More

by Julie F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Audi Burlington responded

Julie, we're delighted to hear that Derek provided such a positive experience at Audi Burlington! It's great he could assist with your service needs and provide a loaner. Thanks for sharing your feedback!

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