Audi Buffalo

Took the A3 in for service. Everyone was helpful and pleasant. Problem was identified and parts were ordered. It turned out to be an extended warranty service issue. They wil Everyone was helpful and pleasant. Problem was identified and parts were ordered. It turned out to be an extended warranty service issue. They will take care of it. They did what's best for me. Thank you. More

The people make the difference here. Always a pleasure to do business and the tech department is great Always a pleasure to do business and the tech department is great More

Very courteous and knowledgeable service representative. Frank took his time to explain and made sure we understood the details. Frank took his time to explain and made sure we understood the details. More

Chad and Shawn were great to work with. They scheduled my appointment immediately and serviced my Audi quickly. Thank you for fitting me in so quickly They scheduled my appointment immediately and serviced my Audi quickly. Thank you for fitting me in so quickly More

Always a great experience && appointments are done on time and within the time frame quoted. time and within the time frame quoted. More

Shawn was great and wonderful to work with every time I go into west herr Audi of Buffalo go into west herr Audi of Buffalo More

Matt had my best interest in mind from the start. The process was smooth and I was able to buy from someone I trusted. The process was smooth and I was able to buy from someone I trusted. More

Excellent customer service kept me updated throughout service process constant communication Work completed on time service process constant communication Work completed on time More

Friendly, courteous service staff & office staff. Comfortable waiting area. Timely car service. Very happy with the service I had done Comfortable waiting area. Timely car service. Very happy with the service I had done More

Service Department was very accommodating in scheduling my appointment and the work done in a timely manner. The Service Advisors were very helpful and friendly. my appointment and the work done in a timely manner. The Service Advisors were very helpful and friendly. More