Audi Brooklyn

Overall experience was very good. My salesman and finance managers were friendly, personable, did what they could to help me find the car I wanted and stay as close to my budget as possible. However finance managers were friendly, personable, did what they could to help me find the car I wanted and stay as close to my budget as possible. However, waiting for payment of my prior lease payout in order to close out my lease account was not received in a timely manner and should have been resolved within those next few days. More

Things were great and will be even better if I can get coupons for future services on my new Q5 (spend over 40K)..would really appreciate it...thanks!! coupons for future services on my new Q5 (spend over 40K)..would really appreciate it...thanks!! More

I was actually working with another Audi dealer and went to Brooklyn Audi just to look at a specific color. After meeting with Brandon I was impressed with his approach, information and knowledge. I decided to Brooklyn Audi just to look at a specific color. After meeting with Brandon I was impressed with his approach, information and knowledge. I decided right then to deal with Brooklyn Audi and purchased my lease that same day working with Brandon. He was very accomodating and made my transition period (after returning my old lease and arranging loaner) stress free. More

Brandon helped me get the exact car I wanted at a fair price. He gave me great advice on leasing versus purchasing and showed me head to head comparisons. He also checked up on me after my purchase to see price. He gave me great advice on leasing versus purchasing and showed me head to head comparisons. He also checked up on me after my purchase to see if I needed anything else and make sure I was happy with the car. Overall, the process was painless, easy and enjoyable. More

I purchased the A4 from this dealer in 2010 and have been coming back for yearly maintenance. The first year was covered by Audi so going back to the dealer was straight forward. The second year, I considere coming back for yearly maintenance. The first year was covered by Audi so going back to the dealer was straight forward. The second year, I considered going to a local shop for an oil change but ultimately decided to go back to the dealer (having a maintenance history improves the resale value). The staff at Open Road were friendly and the price of the visit was reasonable (especially with the discount coupons that the dealer sent me). The entire checkup took about 2 hours and I was satisfied with the overall experience. After the visit, the car still drives like it's brand new. More

last week I had an emergency with my Audi I called Audi Brooklyn's service department at 4:30pm expecting them not being able to help me at such a late hour of the day. To my surprise not only did they arr Brooklyn's service department at 4:30pm expecting them not being able to help me at such a late hour of the day. To my surprise not only did they arraign to have my car picked up and they dropped a loaner car off for me to use while my car was being repaired and they also dropped my car off when it was ready the very next day and the repairs didnt break the bank. With my busy schedule this was very helpful. The service team at Audi Brooklyn made what could have been a horrible automotive service experience a very positive one. I want to thank Michael Casey and his team for a job well done. I will continue to use this dealership for all my service needs and recommend them to anyone looking for a great service department. More

I brought my Audi Q7 into the dealership for an appointment for the inspection. While there, I inquired about having a few repairs done under the warranty. The inspection was completed quickly an appointment for the inspection. While there, I inquired about having a few repairs done under the warranty. The inspection was completed quickly and they told me to leave the car and they would make the necessary warranty repairs the same day! The vehicle work was completed in a few hours. When I returned to pick up the vehicle, Steve explained all the repairs that were done and I was on my way. The staff at Audi Brooklyn on 63rd St. was very courteous, helpful and a pleasure to deal with. I highly recommend seeing Steve or any associate for any needs you may have at Audi Brooklyn. More

I have had one of the most seamless experiences ever working with Open Road Audi Brooklyn. I came in to get a new car while working with a potential trade-in. Usually when working with trade-ins, there working with Open Road Audi Brooklyn. I came in to get a new car while working with a potential trade-in. Usually when working with trade-ins, there are always asterisks and fine print that go along with it. However, Arman (sales), Tom (GM) and Dexter (finance) made the entire transaction effortless. They did everything they could do to work with me. They listened and answered "thousands" of my questions and concerns with professionalism and courtesy and were very knowledgeable about their product that they represent.. They explained absolutely everything and not once did I feel pressured into closing a deal. I test drove a few cars and finally settled on my new 2012 Audi A6 which is flawless and can’t be happier with it. Even had a wish to test drive the S4 and Arman made it happen! Thanks for everything guys!!! You have my full recommendation and endorsement!!!! More

Good service departments are hard to come by and I was pleasantly surprised by the attentiveness I was given by Brooklyn Audi's Service Department. The Service Manager Mike Casey was very nice. Their loan pleasantly surprised by the attentiveness I was given by Brooklyn Audi's Service Department. The Service Manager Mike Casey was very nice. Their loaner cars are always available and very clean. I will definitely have my Audi serviced there in the future. Its worth the drive. More

I have purchased many cars through the years, and have dealt with many sales people. I was so impressed with the caliber of sales professionals working in Open Road Audi Brooklyn. This was my first Audi, dealt with many sales people. I was so impressed with the caliber of sales professionals working in Open Road Audi Brooklyn. This was my first Audi, and they held my hand through the entire process, what a great experience. Chester, Joe and Tom, you guys were awesome, thanks again ! Marsha More