Audi Birmingham

My experience with the Audi/B'ham dealership was very pleasant. i had to drive three hours from New Albany, Miss., to get there, and Nick Underwood was waiting on me which i really appreciated. He assi pleasant. i had to drive three hours from New Albany, Miss., to get there, and Nick Underwood was waiting on me which i really appreciated. He assigned Jim (sorry, don't recall last name right now) who is in sales, to show and introduce the car I had planned to buy to me with all the bells and whistles. I will never be able to take advantage of all the technology the car offers, but it is definitely the nicest car I have ever purchased. There is a rattle in the overhead blue lighting strip on the driver's side, but hopefully that will be repaired when I return the car for its first service. It was surprising, however, for a brand new car with a price tag like this one, to have a rattle anywhere. Everyone who has ridden in the car has noticed it, but overall I give the personnel and experience five stars. More

It was easy to work with Audi Birmingham. I tried to buy from Audi Memphis which I am only an hour away from. I am 5 hours from Audi Birmingham, had the car delivered and they picked up my I tried to buy from Audi Memphis which I am only an hour away from. I am 5 hours from Audi Birmingham, had the car delivered and they picked up my trade-in. Audi Birmingham blew Memphis away even when factoring in delivery. Would buy again from Audi Birmingham. More

Poor customer service by the finance manager. He was rude and inattentive. Very unhelpful. Would not recommend due to this. He was rude and inattentive. Very unhelpful. Would not recommend due to this. More

My sales rep Matt was very helpful getting my e-tron special order placed and the Birmingham Audi team were great to work with getting my e-tron delivered earlier than expected!! The e-tron is an outst special order placed and the Birmingham Audi team were great to work with getting my e-tron delivered earlier than expected!! The e-tron is an outstanding EV!! Very Happy with the dealership!! More

Great service and communication. Very easy transaction. No undue pressure. I will be back again Very easy transaction. No undue pressure. I will be back again More

I traded my car in and my sales person Davis was great but the finance manager Maurice has been giving me the run around for 3 months on my refund for my gap insurance and extra packages I purchased. I h but the finance manager Maurice has been giving me the run around for 3 months on my refund for my gap insurance and extra packages I purchased. I haven't had this problem at any of the 4 Audi dealers in the past. I'm a 100% disabled veteran and I will not be doing business here again. More

Very pleasant buying experience. I really appreciate my salesman Esau. Financing was straight forward and negotiating was comfortable. I'd highly recommend Audi of Birmingham. I really appreciate my salesman Esau. Financing was straight forward and negotiating was comfortable. I'd highly recommend Audi of Birmingham. More

OUTSTANDING-WORKIMNG WITH DAVIS AND OTHER GENTLEMEN i NAMED BELOW. MY WIFE SENT AN EMAIL AWEEK AGO. WE CAME FROM CARMEL IND TO MAKE THIS PURCHASE.NO OTHER AUDI DEALER HAD THE SELECTION BIRMINGHAM HAD. NAMED BELOW. MY WIFE SENT AN EMAIL AWEEK AGO. WE CAME FROM CARMEL IND TO MAKE THIS PURCHASE.NO OTHER AUDI DEALER HAD THE SELECTION BIRMINGHAM HAD. NOT CLOSE. WE WILL BE BACK. More

They worked hard to get me the deal I wanted. Both the sales person and Sales Manager were great! Both the sales person and Sales Manager were great! More

Both email and phone communication with the dealer from the initial contact at which we expressed interest in the car through the 7-10 days when we traveled to the dealership to pick up the car were excell the initial contact at which we expressed interest in the car through the 7-10 days when we traveled to the dealership to pick up the car were excellent. At the dealership numerous knowledgeable and pleasant staff assisted us in viewing, driving, programming and completing all paperwork for the car that we purchased. More