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Audi Beverly Hills - A Fletcher Jones Company
Beverly Hills, CA
1,533 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 14, 2021
Carlos was great he kept me informed . It took longer than expected which was no problem because we were provided with a loaner car. My wife was impress with the atmosphere of the service center. The per than expected which was no problem because we were provided with a loaner car. My wife was impress with the atmosphere of the service center. The personnel were friendly and Inviting More
by Leonbrooks
Employees Worked With
Carlos Lazo, Johanna Felchlin
December 12, 2021
My purchase experience with Michael Tesh at Audi Beverly Hills is extremely terrible and disappointing. Michael is dishonest about the vehicle condition and previous repairs, and trying to cover up these fl Hills is extremely terrible and disappointing. Michael is dishonest about the vehicle condition and previous repairs, and trying to cover up these flaws when I about to sign the final paperwork. 1) Michael told me over the phone the vehicle is under a minor recall (a plastic piece is missing from the interior). When I drove 500 miles from San Francisco to LA for the final purchase, Michael told me the entire transmission is replaced due to an internal issue. Michael cheated me on such critical repairs before I came to the dealership for the final paperwork. 2) Michael lied to me about the car's condition. Michael told me the car is “new”, and was never drove off the lot, and the previous client just cancel the order (and that’s why the car is showing as “used” in registration). Instead, when I about the sign the paperwork, I discovered the car was actually drove off the dealer for few days before unwinding the vehicle (the entire story was told by another sales manager, and Michael was trying to cover these story up to push me sign the paperwork ASAP). 3) Michael also lied about vehicle warranty. Michael told me the warranty is starting at the point of my purchase. Instead, the warranty is started almost 2 months ago. I will ask my friends and family to avoid Audi Beverly Hills for any purchase and services. I deeply disappointed for my purchase experience. More
by chy099
Employees Worked With
Michael Tesh
December 07, 2021
Hassam and Jessica are the A team. I asked and they delivered my perfect car. I love there professionalism and willingness to go far and beyond for their customers. This will be my sixth Audi and I wil delivered my perfect car. I love there professionalism and willingness to go far and beyond for their customers. This will be my sixth Audi and I will continue to purchase from Hassam and Jessica as they make the process easy and remain committed even beyond the day you drive off with your vehicle. I can't say enough good things about my experience. More
by Laurie90025
Employees Worked With
Hassam, Jessica, Juan Maldonado, Johanna Felchlin
December 02, 2021
Excellent service Everyone was very accommodating and Excellent service Everyone was very accommodating and courteous Couldn’t have been happier with how I was treated Excellent service Everyone was very accommodating and courteous Couldn’t have been happier with how I was treated More
by Jgilbert
Employees Worked With
Ricardo Melo
November 19, 2021
Sam Yadegari creates a wonderful experience and fills his dealership with lovely helpful people who are kind from start to finish. It’s a very welcoming environment and I always end up getting a car from Sam dealership with lovely helpful people who are kind from start to finish. It’s a very welcoming environment and I always end up getting a car from Sam and his colleagues More
by Danielle Robinson
Employees Worked With
Lucas, Sam Yadegari
November 18, 2021
Attempted to call over 15 times until I got a hold of someone. After no response from anyone, I drove into the dealer. Attempting to get my S7 checked out due to a check engine light, yulissa just looke someone. After no response from anyone, I drove into the dealer. Attempting to get my S7 checked out due to a check engine light, yulissa just looked at me and never offered me any help. I had to chase her down to try and get some assistance to which she then berated me, asking me about my car battery. She Took the vehicle, did not even bother giving me a loaner which is fine as I have other vehicles but what about others who aren't as fortunate. Took about 3 weeks to get my car battery done. 3 weeks for a simple car battery! During that time I got no updates and my car was driving close to 50 miles. Do not recommend and only solidified my move to another Audi dealer. I'm going to try Santa Monica next. More
by ElectrifyAmeriKa
Employees Worked With
Andrew Neal, Yulissa Nunez, Ricardo Melo
November 17, 2021
Mr. Carlos Lazo has been providing me the best of the best service since I bought my first Audi back in 2017. I have the utmost confidence in He and his crew as they have shown time and time again they h best service since I bought my first Audi back in 2017. I have the utmost confidence in He and his crew as they have shown time and time again they have the skills and competencies that only the top xxxxxxhave. Couldn’t be happier with his work. More
by Neilbrownjr
Employees Worked With
Carlos Lazo
November 17, 2021
Great experience buying my first car! Farhad & Kenneth Chan were excellent to work with! I would recommend them to anyone I know. Chan were excellent to work with! I would recommend them to anyone I know. More
by audi4life
Employees Worked With
Kenneth Chan, Farhad Douroudian, Fred Mir
