Audi Beverly Hills - A Fletcher Jones Company
Beverly Hills, CA
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Ark at sales and Yulia at finance both were great, very professional, and helpful. They made the whole process very easy and quick. I will definitely return and deal with them again! professional, and helpful. They made the whole process very easy and quick. I will definitely return and deal with them again! More
Second time I purchased a car from them. That says a lot as I do my best to get the best deal I can. They were fair from start to finish, a rare trait indeed. I do highly recommend. Make they your last s as I do my best to get the best deal I can. They were fair from start to finish, a rare trait indeed. I do highly recommend. Make they your last stop along the way. You will understand why when you buy from them. More
EXCELLENT SERVICEEVERYONE WAS VERY ACCOMMODATING AND EXCELLENT SERVICE EVERYONE WAS VERY ACCOMMODATING AND COURTEOUS HIGHLY RECOMMEND FIRST CLASS THANK YOU GOD BLESS . EXCELLENT SERVICE EVERYONE WAS VERY ACCOMMODATING AND COURTEOUS HIGHLY RECOMMEND FIRST CLASS THANK YOU GOD BLESS . More
Carlos was great he kept me informed . It took longer than expected which was no problem because we were provided with a loaner car. My wife was impress with the atmosphere of the service center. The per than expected which was no problem because we were provided with a loaner car. My wife was impress with the atmosphere of the service center. The personnel were friendly and Inviting More
My purchase experience with Michael Tesh at Audi Beverly Hills is extremely terrible and disappointing. Michael is dishonest about the vehicle condition and previous repairs, and trying to cover up these fl Hills is extremely terrible and disappointing. Michael is dishonest about the vehicle condition and previous repairs, and trying to cover up these flaws when I about to sign the final paperwork. 1) Michael told me over the phone the vehicle is under a minor recall (a plastic piece is missing from the interior). When I drove 500 miles from San Francisco to LA for the final purchase, Michael told me the entire transmission is replaced due to an internal issue. Michael cheated me on such critical repairs before I came to the dealership for the final paperwork. 2) Michael lied to me about the car's condition. Michael told me the car is “new”, and was never drove off the lot, and the previous client just cancel the order (and that’s why the car is showing as “used” in registration). Instead, when I about the sign the paperwork, I discovered the car was actually drove off the dealer for few days before unwinding the vehicle (the entire story was told by another sales manager, and Michael was trying to cover these story up to push me sign the paperwork ASAP). 3) Michael also lied about vehicle warranty. Michael told me the warranty is starting at the point of my purchase. Instead, the warranty is started almost 2 months ago. I will ask my friends and family to avoid Audi Beverly Hills for any purchase and services. I deeply disappointed for my purchase experience. More
Hassam and Jessica are the A team. I asked and they delivered my perfect car. I love there professionalism and willingness to go far and beyond for their customers. This will be my sixth Audi and I wil delivered my perfect car. I love there professionalism and willingness to go far and beyond for their customers. This will be my sixth Audi and I will continue to purchase from Hassam and Jessica as they make the process easy and remain committed even beyond the day you drive off with your vehicle. I can't say enough good things about my experience. More