Audi Beverly Hills - A Fletcher Jones Company
Beverly Hills, CA
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Amazing experience, the most enjoyable car leasing experience I've ever had. The team was very organized and handoff from trade-in to sale to paperwork was seamless, no waiting. Jessica, Hesssam and A experience I've ever had. The team was very organized and handoff from trade-in to sale to paperwork was seamless, no waiting. Jessica, Hesssam and Aram were cheerful, engaging and efficient. I will definitely be coming back. More
Watch out for Fletcher Jones Beverly Hills Audi when making an end of lease purchase of your vehicle for residual value. They will try to shove you into an overpriced extended warranty product in excha making an end of lease purchase of your vehicle for residual value. They will try to shove you into an overpriced extended warranty product in exchange for doing you the “favor” of not charging you $400 for handling the payoff and DMV transfer of title. Three “sharks” I encountered were Johanna Felchlin, Jessica Levi and Greg Arouchanov. They tried to sell me a 5-year 75k mile extended warranty for $4,300. I declined and shopped around and found essentially the same warranty from a reputable warranty company for $2450 and with a $50 deductible vs. Audi’s $100. More
The sales team is knowledgeable, courteous, and very helpful. They go above and beyond to make the purchase as easy as possible and provide exceptional support. They also make it clear that the treatmen helpful. They go above and beyond to make the purchase as easy as possible and provide exceptional support. They also make it clear that the treatment doesn’t stop there, as they provide you with their phone number in case anything comes up after the purchase. You can tell that the team doesn’t just want a sale, but want to build a lasting relation with the customer and make sure I was truly satisfied. More
Audi of Beverly Hills is a top notch buying experience. Hessam is the man!! Professional, Knowledgeable, and strives for the utmost in customer service. Above all, Hessam is a gentleman and a kind person. Hessam is the man!! Professional, Knowledgeable, and strives for the utmost in customer service. Above all, Hessam is a gentleman and a kind person. I LOVE my beautiful Q5!!! It is everything I could have hoped for and more!!! Audi of B.H. has the inventory matched with incredible service! I would recommend this dealership without hesitation. A wonderful experience!!! More
Finding our perfect vehicle was an amazing experience at Audi Beverly Hills! Jennifer was extremely knowledgeable of the car and all its many features. Always love to deal with a Fletcher Jones Company an Audi Beverly Hills! Jennifer was extremely knowledgeable of the car and all its many features. Always love to deal with a Fletcher Jones Company and their employees. My son ended up with the car of his dreams, thank you! More
THEY NEVER ANSWER THEIR PHONE! !! My car was in the shop for 25 days. Took my car in twice for the same recall. it was never performed both times. they started it but never finished !! My car was in the shop for 25 days. Took my car in twice for the same recall. it was never performed both times. they started it but never finished it. my car had a check engine light it came back on 10 minutes after i left the dealership manager was very rude service adviser never provided any updates or clarification to what was going on. More
Quick and clear communication. I didn’t feel any pressure during purchase process, I have take my time, they help me explore all the options. I didn’t feel any pressure during purchase process, I have take my time, they help me explore all the options. More
Do not buy a car here. Their service is beyond terrible. They are unresponsive and,worse. I found them to be sleazy, arrogant and dishonest. Yulissa is merely a low level Their service is beyond terrible. They are unresponsive and,worse. I found them to be sleazy, arrogant and dishonest. Yulissa is merely a low level pawn who does not care about the customer More