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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.2
1,533 Reviews

8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,533 reviews

April 03, 2022

Amazing experience, the most enjoyable car leasing experience I've ever had. The team was very organized and handoff from trade-in to sale to paperwork was seamless, no waiting. Jessica, Hesssam and A More

by Eric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, Hessam, Michael Tesh, Aram Moss
Apr 05, 2022 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Eric, Having the opportunity to share our passion and commitment to Audi brand with an amazing guest like yourself is truly a treat! Thank you for allowing Jessica, Hessam, and Aram the privilege to earn your business and attend to your needs! It's wonderful to hear that our team delivered and exceptional sales experience! Thank you for allowing us the opportunity to earn your business and congratulations on your beautiful Audi! We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Audi Beverly Hills

April 02, 2022

Watch out for Fletcher Jones Beverly Hills Audi when making an end of lease purchase of your vehicle for residual value. They will try to shove you into an overpriced extended warranty product in excha More

by craig
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Greg Arouchanov, Johanna Felchlin
March 29, 2022

The sales team is knowledgeable, courteous, and very helpful. They go above and beyond to make the purchase as easy as possible and provide exceptional support. They also make it clear that the treatmen More

by Norberto1987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Stevens, Yuliya Sokolova, Farhad Douroudian
Mar 31, 2022 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Norberto, We absolutely value your feedback and thank you for the 5 star rating! We are happy to hear that your recent service with our team was worthy of such high recommendations! We look forward to providing you the same great service experience again at your next scheduled visit! Sincere Regards, Your Friends and Family at Audi Beverly Hills

March 29, 2022

Audi of Beverly Hills is a top notch buying experience. Hessam is the man!! Professional, Knowledgeable, and strives for the utmost in customer service. Above all, Hessam is a gentleman and a kind person. More

by Michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hessam
Mar 29, 2022 -

Michelle responded

Audi of Beverly Hills is a top notch buying experience. Hessam delivered the highest level in customer service! Above all he is a gentleman, hard working, and a kind person. The entire experience was a pleasure and am LOVING my gorgeous Q5!!!! Additionally, Asaf was extremely helpful and a pleasure to work with. Such a nice person!!

March 27, 2022

Finding our perfect vehicle was an amazing experience at Audi Beverly Hills! Jennifer was extremely knowledgeable of the car and all its many features. Always love to deal with a Fletcher Jones Company an More

by rambos2ndwife
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuliya Sokolova, Jennifer Belander, Kamiar Akhlaghi
Apr 01, 2022 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you so much for taking the time to share your amazing recommendations with everyone! Your kind rating about our Jennifer show our dedication in providing world-class Audi experiences! Looking forward to welcoming you back soon! Best, Kimberlee Camargo Reputation and Brand Ambassador

March 26, 2022

THEY NEVER ANSWER THEIR PHONE! !! My car was in the shop for 25 days. Took my car in twice for the same recall. it was never performed both times. they started it but never finished More

by jd24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Yadegari, Jeffrey Crawford
Mar 28, 2022 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello JD24, The team at Audi Beverly Hills cares greatly for our guests and their vehicles. We are pleased to know you have had the opportunity to review and discuss your specific concerns regarding the brand standards with our management team. Should you have any additional questions that we have not yet discussed, please feel welcome to contact us. Sincere Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

March 25, 2022

Quick and clear communication. I didn’t feel any pressure during purchase process, I have take my time, they help me explore all the options. More

by Dalbir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamiar Akhlaghi, Aram Moss
Apr 01, 2022 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Dalbir, We are truly grateful for your business and appreciate your 5 star rating! The team at Audi Beverly Hills is truly honored to share your love and passion for the amazing Audi brand and certainly enjoyed the opportunity to assist you! Your genuine feedback and recommendations are a wonderful gift! Congratulations on your purchase! Enjoy! Best Wishes, Your Friends and Family at Audi Beverly Hills

March 20, 2022

Great service, friendly, helpful and respectful. Open for negotiation, great cars, would only buy cars from them. More

by greg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aram Moss , Kris Assad
Mar 20, 2022 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Greg, Congratulations on your beautiful purchase! Thank you for choosing Audi Beverly Hills! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear our team ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. Our team of experts are looking forward to working with you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Audi Beverly Hills

March 16, 2022

We were in and out within 30 mins and the car was delivered to our home with a great customer experience More

by michaelfrazier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamiar Akhlaghi
Mar 16, 2022 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello MichaelFrazier, Congratulations on your beautiful Audi! The team at Audi Beverly Hills appreciates you taking the time to share your kind sediments regarding your recent visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to welcoming you again soon! Our team is wishing you many miles of enjoyment! Take Care, Your Friends and Family at Audi Beverly Hills

March 11, 2022

Do not buy a car here. Their service is beyond terrible. They are unresponsive and,worse. I found them to be sleazy, arrogant and dishonest. Yulissa is merely a low level More

by Fletcher Joke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yulissa Nunez
Mar 17, 2022 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, While Audi Beverly Hills respectfully disagrees with the comments and characterizations in this review our team is always available to assist with any questions or concerns to ensure positive experience for all of our guests. Please feel welcome to contact me, as we are unable to locate a customer profile with the information left on Dealer Rater. Respectfully, Kimberlee Camargo Reputation and Brand Ambassador Kim.camargo@fletcherjones.com

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