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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.2
1,533 Reviews

8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,533 reviews

August 20, 2018

Awesome! Truly all around awesomeness! The second car I bought from the dealership and still everyone was friendly, helpful and eager to help. They greated me More

by Fran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Yadegari, Jennifer Belander
August 17, 2018

Excellent service Came in for a car wash and my Service Now low had just come on that morning. Asked if they could squeeze me in today and they were able to service my More

by rretzlaff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
August 14, 2018

Friendly Professionals Providing the Best Service Hessam and Amy were both amazing! They were friendly and welcoming and spent a lot of time walking us through the car features and financing options. More

by AHS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hessam Ehsani, Amy Issac
Oct 16, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for this amazing feedback. We appreciate it and would like to thank you in advance for your referrals. We look forward to your return! Sincerely, Tamara LeForbes Fletcher Jones Management West

August 13, 2018

Honest/Efficient/Great Service Tegan (Financials) and Tanvir (Sales) provided me with excellent (exceptional!) service from the time I came into the Showroom it was the easiest tra More

by Tom Goffigon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tavir, Tegan
Sep 14, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Tom, Thank you for taking the time to share your valuable feedback with us. We are delighted to hear that you received an exceptional experience and with ease. Congratulations on your new Audi! Best, Heather Lewis Client Care Manager

August 11, 2018

Great overall experience. This is the most impressive service facility I’ve ever seen. Making my appointment couldn’t have been easier. Carlos took care of me from beginning t More

by RJack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Sep 14, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi, we are glad to hear we can be of assistance with ease with the help of our team and Carlos! Please give us a call at any time and we will be more than happy to help. Best, Heather Lewis Client Care Manager

August 10, 2018

Apologize for inconvenience I just wanna address that ken was really helpful and apologize for my behavior but I just was mad at the time but overall I just wanna tell you guys t More

by Kalazzani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Aug 30, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Kalazzani, I am so glad to hear that Ken provided you with great customer service during your recent visit. If you need any assistance please know that I am here for you as well. My direct contact is 949 718 6426 should you wish to discuss. Sincerely, Tamara San Miguel Fletcher Jones Management

August 09, 2018

Carlos Lazo is perfect! Excellent service. Carlos kept me informed every step of the way. My car was ready exactly as promised and it was waged. Carlos walked me to the cash More

by Gilda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Aug 09, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Gilda, Thank you for taking the time to leave great feedback. Our team is delighted to hear about the world class service Carlos did for you. As always, please let us know if we can assist you further. Best, Heather Lewis- Client Care Manager

July 02, 2018

The WORST EXPERIENCE you could have in shopping for a car. I strongly recommend everyone to avoid this dealership at all costs. The most unprofessional salespeople that I More

by alexb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shabazz
Jul 03, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Alex, We pride ourselves in providing exceptional customer service and nothing less. Which is why your post concerned me upon reading it. Thank you for taking the time to speak to us recently and coming back in to our dealer to further discuss all of your options on the vehicle you are interested in. Should you decide to move forward please know that we are here for you every step of the way. We look forward to the opportunity of working with you in the near future. Sincerely, Tamara San Miguel- Guest Experience Lead

June 29, 2018

Purchase of new Audi The team of people that suppoted us through the purchase was amazing. They were helpful, patient and extremely supportive. I will go back to Audi B More

by Audier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Racine
Jun 29, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Audier, Thank you for taking the time to leave valuable feedback. We greatly appreciate it. Our team is excited to hear about your prompt and professional experience with us. Congratulations on the purchase! Best, Heather Lewis- Client Care Manager

June 29, 2018

Excellent, as always. Best place to get your car (this was my second...) Easy, hassle free, very fast, very friendly and professional at the same time. They know Regier cus More

by Alex C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Farhad Douroudian, Juan Maldonado, Amy Issac
Jul 02, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Alex, Thank you for your loyalty towards Audi Beverly Hills. Your feedback is greatly appreciated. Guest satisfaction is very important to us. With that, we are excited to hear about your fast, friendly, and professional experiences with the help of Juan and Farhad. We look forward to seeing you again! Congratulations on the new purchase! Best, Heather Lewis- Client Care Manager

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