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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.2
1,533 Reviews

8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,533 reviews

September 12, 2018

Quick and efficient Appreciate everyone I’ve worked w so far! Ryan is wonderful, makes the process way less complicated and approachable. The service team has been great More

by Tino
Recommend Dealer
Yes
Employees Worked With
Ryan Bradley
Sep 14, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Tino, Thank you for your loyalty toward Audi Beverly Hills & for taking the time to share your valuable feedback. It is great to hear that Ryan & our service team treat you and your vehicle with the greatest care. As always, please let us know if we can assist you further. Best, Heather Lewis Client Care Manager

September 08, 2018

My Car I gave my review already it was an interesting experience BUT my Sales agent MO was very helpful to facilitate this transaction Thank You Rokni More

by Roknedin Rokni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Yadegari
Sep 19, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Congratulations on your new vehicle! Thank you for your sharing your feedback, and kinds words about MO. I noticed we fell short in meeting your expectations and earing a five star review. I welcome any insight you could offer to assist us in growing and developing our team Please contact me at your convenience, my direct line is 949-718-6532. Sincerely, Kimberlee Camargo Fletcher Jones Management West

September 01, 2018

Amazing experience, I feel like family now! I had the most amazing time leasing a car! It was painless and I walked out of there feeling lik i had gotten a wonderful deal! I can’t wait to recomm More

by Emily123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuliya Sokolova
September 01, 2018

Excellent All aspects of my purchase were impeccable. Josh was on top of all my questions, was easy to negotiate with and took plenty of time to educate me abo More

by Happy doctor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tegan in finance was superb. Helpful, took her time to explain things and ultimately made me feel very reassured , Josh Barnajian
Sep 14, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello! Guest satisfaction is our greatest priority. Thank you for taking the time to share your valuable feedback with us! It is wonderful to hear that you were provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

September 01, 2018

Service visit Friendly service advisor, helpful and accommodating. I have to drive a bit out of the way to get my vehicle serviced here however I find the quality More

by Zac
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
August 30, 2018

hassle free car service Carlos Lazo was very accommodating and made it easy for me to have my Q5 serviced, without interrupting my daily activities. They had me checked in, w More

by NicA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
August 26, 2018

Great experience from sales department and service Very professional group and willing to do a bit extra for the customer. Making a big purchase such as a car was made easier from the candid approach b More

by Happyclient
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cohen, Amanda Hart
August 26, 2018

Ken Kritzer always takes meticulous care of me and of my car. Ken the THE reason for my unwavering loyalty to and appreciation of Audi Beverly Hills service dept More

by jkrinsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Aug 30, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you very much for this amazing feedback. I am so glad to hear you enjoy working with your preferred advisor as he takes such great care of you. We look forward to your return! Should you need anything until then please reach out to me directly at 949 718-6426 Best Regards, Tamara San Miguel Fletcher Jones Management

August 24, 2018

Great Experience! Sam gave me a great price for my new car! He was caring and very helpful, as it was my first Audi. It was a pleasure doing business with him. I can't More

by dhay12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Yadegari
Aug 30, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Congratulations on your new Audi. So pleased to hear you were well taken care of. Please keep my direct contact information should you require any assistance in the future. Welcome to the Fletcher Jones Family! Best Regards, Tamara San Miguel 949 718-6426 Fletcher Jones Management

August 21, 2018

Wonderful experience Had my Audi TT services at Beverly Hills Audi and my service adviser (Carlos Lazo) made it one of the best experiences ever! Besides explaining everyt More

by Rbugarin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
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