Audi Beverly Hills - A Fletcher Jones Company

Best service center I had a sensor in my rear lights of my Q3 go out. The George at the Fairfax service center was the best. I dropped my car off at 7:30 and was back o I had a sensor in my rear lights of my Q3 go out. The George at the Fairfax service center was the best. I dropped my car off at 7:30 and was back on the road at 7:40 in a loaner. He kept me up to date on the process. When I picked up my car, it was looking brand new. This is my 4th Audi and the best service I've ever had. More

Excellent Purchase Experience Found this dealer to be fair, upfront, and honest. No tricks or surprises. Felt they genuinely wanted my business and were willing to work to get it. Found this dealer to be fair, upfront, and honest. No tricks or surprises. Felt they genuinely wanted my business and were willing to work to get it. Farhad was outstanding - appreciated how thoroughly knowledgeable he was about the cars and was great to work with - polite, professional, straightforward and definitely was a key factor in me choosing to purchase from Beverly Hills. I had other options, but this was the dealer I felt I would get the best deal from while having a comfortable experience. The experience with Tegan in Finance was also great - she was friendly, very knowledgeable and professional and helped me make good decisions about possible add ons to my contract. More

Great service and communication My service advisor, George, keeps me informed and answers my questions in a way that makes me feel that they value my business. Everyone involved, fr My service advisor, George, keeps me informed and answers my questions in a way that makes me feel that they value my business. Everyone involved, from check-in to check-out, is professional and welcoming. More

Great service experience overall I took my car in for a 10,0000 mile service & some work covered under warranty. Carlos consistently kept me posted of the status of the work. Also, I took my car in for a 10,0000 mile service & some work covered under warranty. Carlos consistently kept me posted of the status of the work. Also, everyone was great when picking up the car. More

The best experience I’ve always dreaded getting a new car because of how lengthy the process is and how annoying car dealers can be but luckily I was taken care of by Kam I’ve always dreaded getting a new car because of how lengthy the process is and how annoying car dealers can be but luckily I was taken care of by Kami who genuinely wanted the best for me and helped me get the perfect car for myself. I am more than pleased and excited to drive this car for many years to come !! More

2018 Q5 I had another great experience with Audi of Beverly Hills. My sales rep, Farhad Douroudian, was very knowledgeable and provided great customer service I had another great experience with Audi of Beverly Hills. My sales rep, Farhad Douroudian, was very knowledgeable and provided great customer service. Thank you! More

Very impressive My evaluation: superb work, excellent personal care by David Cohen, great loaner service. I will gladly happily return for future work on my car 's ne My evaluation: superb work, excellent personal care by David Cohen, great loaner service. I will gladly happily return for future work on my car 's needs. More

Quick, excellent service I called Beverly Hills Audi with a few other offers on the table. They beat those prices and moved faster than anyone else, had the car ready to go, w I called Beverly Hills Audi with a few other offers on the table. They beat those prices and moved faster than anyone else, had the car ready to go, with no pressure! More

helpful, courteous, knowedgeable My service advisor, James Tirelli, took the time to give me a full explanation so that I understood the problem. The paperwork was handled quickly and My service advisor, James Tirelli, took the time to give me a full explanation so that I understood the problem. The paperwork was handled quickly and I was off in a loaner. He followed up with me a couple of times. My car was returned very clean. Everyone was polite and friendly. More

Excellent experience which I was not wanting to deal with.. Farhad did an excellent job of making the process seamless. My new Audi A4 which I purchased from BHA in late December was declared as totaled by Sta Farhad did an excellent job of making the process seamless. My new Audi A4 which I purchased from BHA in late December was declared as totaled by State Farm yesterday morning. I was rear ended on the I-10, August 31st. Needless to say I needed to get a new car quickly and Farhad did a great job - he did all the work for me prior to me arriving and I was in and out of the dealership within an hour of arriving. Amy was exceptionally organized as always and got me in and out very quickly. Very painless experience as one would expect of BHA. Great job! Thank you to you and your team. More