Audi Beverly Hills - A Fletcher Jones Company

very professional Service department is superior. George Chala handled my situation perfectly and the entire department was friendly and polite. We have been very hap Service department is superior. George Chala handled my situation perfectly and the entire department was friendly and polite. We have been very happy dealing with Beverly Hills Audi in particular, as opposed to other dealers in the area. Big difference. More

Seamless Experience My 20,000 mile checkup for our 2017 Q3 went seamlessly. Reza was courteous and very professional. I choose Audi BH because I had a less positive exper My 20,000 mile checkup for our 2017 Q3 went seamlessly. Reza was courteous and very professional. I choose Audi BH because I had a less positive experience ( dirty car on return / low tire pressure) with Santa Monica Audi Service and heard that BH Audi was excellent. Very happy I went there. My friend and fellow Audi owner had suggested it because he had a good experience with BH Audi. Overall excellent and I will return in the future for service / new vehicles. -Logan More

Carlos Lazo is the best Carlos is always there to help me. Always available and even when mechanics are giving me hard time, he help figuring it out eventually with the best Carlos is always there to help me. Always available and even when mechanics are giving me hard time, he help figuring it out eventually with the best attitude More

Audi Beverly Hills Service Had a good experience with this service department. Had problems with their old service department took a chance coming back here. The new renovations Had a good experience with this service department. Had problems with their old service department took a chance coming back here. The new renovations and service department are amazing!! More

Outstanding .Outstanding sales experience dealing with Michael Tesh. . The dealership is outstanding to . Made my deal on the phone really easy . Traveled from .Outstanding sales experience dealing with Michael Tesh. . The dealership is outstanding to . Made my deal on the phone really easy . Traveled from Palm Desert to Beverly Hills . When I arrived the car was ready . I was in and out in 1 hour . No back-and-forth BS . Great pricing whether it's a lease or purchase . I recommend this dealership and Michael Tesh for the outstanding sales experience. More

Service with a smile Prompt and professional service with a smile. The service department has moved to a new location - a bit of a challenge however the center is very com Prompt and professional service with a smile. The service department has moved to a new location - a bit of a challenge however the center is very comfortable with lots of amenities to make the wait ( if you chose to ) very pleasant. More

Worst customer service ever Do not go here! Had the worst experience. Such bad customer service. Their sales manager Sam Yadegar was disrespectful and rude. He has no respect to Do not go here! Had the worst experience. Such bad customer service. Their sales manager Sam Yadegar was disrespectful and rude. He has no respect to customers and talks down to people. The entire time he made me and my wife uncomfortable by trying to pressure us. I do not recommend anyone do business with such a person. More

Excellent review for James Tirelli It was efficient, done on time as promised, and all issue dealt with! James kept me informed throughout the process. I will request James for my next It was efficient, done on time as promised, and all issue dealt with! James kept me informed throughout the process. I will request James for my next visit More

Great first experience ! My first time at Audi Beverly Hills/Fairfax service location. Loved all of the experience! Easy access. Great communication. Customer focused and fri My first time at Audi Beverly Hills/Fairfax service location. Loved all of the experience! Easy access. Great communication. Customer focused and friendly team! As long as a I have my Audi, they’re my go to location! More

Software Update Very efficient. Love the space to hang out in. Everyone was nice. Carlos was efficient - not super-friendly, but truthfully, that doesn't matter to me Very efficient. Love the space to hang out in. Everyone was nice. Carlos was efficient - not super-friendly, but truthfully, that doesn't matter to me. More