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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.2
1,533 Reviews

8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,533 reviews

January 24, 2019

Always the most professional treatment I'm always amazed every time I walk into and Audi dealership at the level of service and professionalism I am given. Every employee is courteous, re More

by maranda donato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Jan 24, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Maranda, Thank you for your loyalty toward Audi Beverly Hills and for taking the time to share your valuable feedback. It is great to hear that Reza Saboor continues to exceed the level of your expectations by treating you and your vehicle with the greatest care. As always, please let us know if we can assist you further. Best, Heather Lewis Client Care Manager

January 24, 2019

Exceptional! Audi Beverly Hills offers an exceptional experience. From the very first phone call I was hooked. Alina was Beautifully pleasant and made my dec More

by Shelley5678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alina , Amy Issac
Jan 25, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Shelley, Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

January 17, 2019

Amazing!!! Love dealing with Ryan Bradley and his team. What an amazing experience. Top notch service!! I will Be buying all of my cars from him for the rest of More

by Trojans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Bradley, Alejandro Ruiz
Jan 18, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit by Ryan. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

Jan 18, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for your loyalty toward Audi Beverly Hills and for taking the time to share your valuable feedback. We are delighted to hear that Ryan Bradley and his team treated you with the utmost care and experience! As always, please let us know if we can assist you further now or in the future. Best, Heather Lewis Client Care Manager

January 17, 2019

Great service center I have to say, I was dreading a new service center because I liked the old one. But this was super cool, clean and efficient. The staff is great, proc More

by TCarter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Jan 18, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

January 17, 2019

Top Notch Service on 1/15/2019, I got ready for work and was looking forward to driving to work. However, when I got in my car and attempted to start it up, my car did More

by audi A3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The girl in the Cashier's office was not too friendly. It was kinda weird interacting with her, forgot her name, , Ken Kritzer
Jan 18, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit by Ken. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

January 15, 2019

An excellent buying trip It was an excellent experience to buy the Audi Vehicle. The dealer‘s service was very good. We make the contact thing very smooth. Recommend the aud More

by Harry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Soroush
Jan 15, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Harry, Thank you for taking the time to share your valuable feedback with us. We are delighted to hear that you received an exceptional experience and were treated with the utmost care. Congratulations on your new Audi! Best, Heather Lewis Client Care Manager

January 15, 2019

Trustworthy Service I appreciated how Carlos, my service consultant, presented me with all available options for service after a diagnostic was done. He kept me updated More

by MJLo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Jan 16, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

January 15, 2019

Fast Service Went in to the new dealership at 2340 South Farifax avenue to get my Coolant Pump replaced due to a recall. The work takes actually an hour but being More

by tazzzie333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
Jan 15, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Tazzzie, I am thrilled to hear you enjoyed our new service center on Fairfax and pleasde to know of the teams efforts addressing your recall. Your complete satisfaction is our number one priority and noticed we may have fallen short in meeting your pricing expectations during your. I'd welcome your insight when time permits. My direct line is 949-718-6532. I look forward to speaking with you soon. Kind regards, Kimberlee Camargo Fletcher Jones Management West

January 12, 2019

Service Review Perfect service experience. Reza was an absolute pleasure to deal with and the service was done in one day. After the completion of the service, it More

by Audi 13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Jan 12, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for your loyalty toward Audi Beverly Hills and for taking the time to share your valuable feedback. It is great to hear that Reza Saboor continues to exceed the level of your expectations by treating you and your vehicle with the greatest care. As always, please let us know if we can assist you further. Best, Heather Lewis Client Care Manager

January 11, 2019

Serviice visit Carlos was exemplary, the ladies at the cashier were fantastic, everything was immaculate. The small problems were that my car though washed was no More

by audichick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Jan 11, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for your valuable feedback. Without a first and last name I was unable to locate you in our records and would welcome the opportunity to speak with you. Guest satisfaction is my number one priority and see we did fall short in providing you the world class service we are known for. Please feel free to contact me at your earliest convenience. My direct line is 949-718-6532. Kind regards, Kimberlee Camargo Fletcher Jones Management West

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