Audi Beverly Hills - A Fletcher Jones Company

I Love My Audi The impeccable handling of my Audi Plus warranty claim coupled with your very well organized staff made my Allroad’s 75K service, control arm parts re The impeccable handling of my Audi Plus warranty claim coupled with your very well organized staff made my Allroad’s 75K service, control arm parts replacement & campaign recall repair effortless More

Palace Beyond the Gates Excellent customer service! Beautiful and clean facility. Centrally located; not far from my home. Great communication from Carlos and the staff el Excellent customer service! Beautiful and clean facility. Centrally located; not far from my home. Great communication from Carlos and the staff electronically and on the phone. More

easy sailing... Sogol went above and beyond to help me in the process; i'm very happy with my purchase and i was surprise how friendly the staff was, how many of you Sogol went above and beyond to help me in the process; i'm very happy with my purchase and i was surprise how friendly the staff was, how many of you walk in to a dealer in defensive mode (Then you know what I'm talking about). She went over the deal with me and made sure i understood everything, explain the new car configurations, settings and gizmos with me. I had had 3 different Audi cars and never got this attention to detail, after this experience, i will definitely comeback with her when is time to replace my other Audi. More

I’ll be back I was blown away by the level of attention and care given during my dealings with Audi Beverly Hills: From my initial inquiries all the way through to I was blown away by the level of attention and care given during my dealings with Audi Beverly Hills: From my initial inquiries all the way through to my purchase of a certified pre-owned 2016 S3. I never felt pressured, they took time to answer all my questions, and treated my used car deal as if I was buying a brand new one. One of the easiest and most pleasant car buying experiences I’ve had. Thanks guys! More

"Exceptional Customer Service"-The 10,000 mile service The 10,000 mile service for my 2018 Q5 at the Audi Beverly Hills Fairfax Service Center was a "no hassle" and seamless process from start to finish. The 10,000 mile service for my 2018 Q5 at the Audi Beverly Hills Fairfax Service Center was a "no hassle" and seamless process from start to finish. My service advisor, George Chala, checked me in and noted explained the maintenance service for my car as well as noting a couple of other things that needed to be checked out. I then proceeded to the rental car desk where a 2019 Q5 loaner car was waiting for me. The next day when I picked up the car, they performed the required maintenance service (I did purchase the Audi Care Maintenance Plan) as well as a few other things that needed servicing and altogether I feel that I received a very high quality of customer service. I also have a Lexus and can emphatically state that this particular Audi Service Center provides a comparable level of quality service. More

Great service As always - great attention to detail. I find the service at this Audi to always be top notch. They are very good st keeping you apprised if what is g As always - great attention to detail. I find the service at this Audi to always be top notch. They are very good st keeping you apprised if what is going on. More

Tremendous Service - Great Buying experience I drove off the "lot" yesterday with my second in Audi in less than a year from Audi Beverly Hills. I travel more than four hours to get there.. wort I drove off the "lot" yesterday with my second in Audi in less than a year from Audi Beverly Hills. I travel more than four hours to get there.. worth ever mile. Everyone one is great..but a special thank you to Jennifer and Sam. "I'll be back.." as someone famous once said.... More

Recall While there for a recall there were a few things done as well. they were handled with great care and Andrew was great to deal with. While there for a recall there were a few things done as well. they were handled with great care and Andrew was great to deal with. More

Always a good experience It’s nice to have a local dealer who has so many cars to look at and choose from. The people are also nice and knowledgeable. It’s nice to have a local dealer who has so many cars to look at and choose from. The people are also nice and knowledgeable. More

Great Reza was wonderful and helpful! The woman who answered the phone did not know anything about service. This was incredibly frustrating, as I was dea Reza was wonderful and helpful! The woman who answered the phone did not know anything about service. This was incredibly frustrating, as I was dealing with a dead battery and a car that had to be jumped several times before I made it to Audi. More