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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.2
1,533 Reviews

8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,533 reviews

March 08, 2019

The Best I got my daytime running light fixed and George is an excellent service advisor. He has taken care of my car for years now. I give him 10 out 10 for t More

by Onik02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Chala Service advisor
Mar 11, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

March 05, 2019

Friendly staff and great service! Best Audi service center in LA. Free coffee bar with barista that will make you whatever you want. Service team is ver knowledgable and friendly. Andr More

by Leah50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Neal, Reza Saboor
Mar 06, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

March 04, 2019

Magnificent service Wonderful service ,very professional. I received emails and text to confirm my time for service. When I got there they were on time. George my servi More

by Fay58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Chala
Mar 05, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Fay, Thank you for choosing Audi Beverly Hills Service Department. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with George Chala and our team. As always, please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

March 02, 2019

As always perfect ! Carlos Lazo just knows how to handle everything from beginjng to end. Truly enjoyable and what customer service should be about. Thank you for all you More

by urwthus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Mar 05, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for choosing Audi Beverly Hills Service Department. Guest satisfaction is our greatest priority and your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with Carlos Lazo. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

March 01, 2019

How do you have Beverly Hills and Fletcher Is number one in Audi of Beverly Hills is the number one service rated number one in my eyes I just am overwhelmed in the quality and the NCAA relationships in sales More

by Hhhh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cohen
Mar 01, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for choosing Audi Beverly Hills Service Department and for your 5 star review. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with David Cohen. As always, please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

February 24, 2019

Recall I brought my vehicle in due to a recall notice. The service team also performed the 35k mile service on the vehicle. The service experience was profes More

by Sam123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Feb 25, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

February 21, 2019

Excelente service I take my car for the airbag recall , Carlos Lazo is very professional and they provide me with shattle service , and the driver was very in time when More

by Veloz 10
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Feb 21, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for choosing Audi Beverly Hills Service Department. Guest satisfaction is our greatest priority and your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with Carlos Lazo. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

February 21, 2019

fantastic, efficient loved the new service building, efficient, clean, professional, and such a pleasure to deal with everyone the car was serviced as promised and on time More

by JRH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
david Cohen
Feb 21, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for choosing Audi Beverly Hills Service Department. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with David Cohen and our service team. As always, please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

February 21, 2019

Best Service Ever Thanks For Michel Tesh best Service Fast Easy Lovly Car Best Salesmen Ever I met Very Frendly He is Selling the car not for a client he taka every cl More

by Rob818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Tesh, Amy Issac
Feb 21, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Rob, Thank you for choosing Audi Beverly Hills and for taking the time to share your valuable feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Michael Tesh and Amy Isaac. Your recommendations are truly a gift. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

February 20, 2019

New tire I recently had my car towed to this location because of a tire blow out due to a pothole. I can’t say enough good things about the service I received. More

by Pothole Magnet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Feb 20, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for choosing Audi Beverly Hills. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

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