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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.2
1,533 Reviews

8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,533 reviews

November 25, 2019

This was the second time that I came to Audi Beverly Hill, again the service was phenomenal and again Reza was fantastic!!! I didn’t know who performed the service for me this time, but I would like t More

by Liya
Recommend Dealer
Yes
Employees Worked With
Reza Majd
Nov 26, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Liya, Thank you for choosing Audi Beverly Hills. Our team is delighted to hear about your phenomenal visit with Reza! We are happy that you continue to have outstanding service visits with us. Thank you for your kind feedback, we truly appreciate it. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Audi Beverly Hills

November 24, 2019

recall service. can't tell what was done but car drives same way. Reza was great in helping with features I wasn't shown when I bought the car. More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Nov 26, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Kathy, Thank you for choosing Audi Beverly Hills. Our team is delighted to hear about your wonderful visit with Reza. We are happy that he went over the features with you!! We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Audi Beverly Hills

November 17, 2019

Ken Kritzer went above and beyond taking care of me. I'm always well taken care of. The staff is professional and courteous even when they're busy. I would be loyal to the Audi brand due to their level o More

by BL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Nov 18, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Hi, We are so pleased to hear about your recent service visit with Ken! Thank you for your 5 star review! Our goal is to provide the best experience possible. Regards, Your Friends and Family at Audi Beverly Hills

November 03, 2019

Reza was very helpful and thorough in explaining the issue with the card with constant follow-ups on the work’s progress while the work got done before expected time and the car was cleab More

by Aquadolphi
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Nov 04, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, We greatly appreciate you taking the time to post your 5 star review! With all of the automotive competition out there, it's amazing to hear that Reza delivered a wonderful Audi experience! Please let us know if we may be of further assistance in the future. Best, Your Friends and Family at Audi Beverly Hills

November 01, 2019

Carlos Lazo was very helpful. They did the change oil and recall. He got me an Uber ride to and from my house. He was very professional. More

by Leni
Recommend Dealer
Yes
Employees Worked With
Eddie, Carlos Lazo
Nov 01, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Leni, Thank you for posting your 5 star review and mentioning Carlos! It's wonderful reviews like yours that truly represent what we strive for everyday! We look forward to your next scheduled service with Carlos. Kind Regards, Your Friends and Family at Audi Beverly Hills

October 23, 2019

Recall service Excellent service, polite, professional, informative and friendly. James Tirelli is an excellent service consultant, true model of an excellent employ More

by Xxxxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Tirelli
Oct 23, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for choosing Audi Beverly Hills. Our team is delighted to hear about your excellent service visit with James Tirelli. We are happy that you were provided with 5 star service and that he was professional and friendly!! We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Audi Beverly Hills

October 19, 2019

Quick in and out. Great and friendly service. Work was done as promised. The loaner car was ready and the process of the service department is smooth and friendly. More

by Efi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grorge
Oct 21, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for leaving us such a great review! It is great to hear that your most recent visit with us is deserving of your 5-stars. Best, Your Friends and Family at Audi Beverly Hills

October 08, 2019

Had another outstanding experience at Audi Bev Hills service. Carlos and his helper Jeffrey took care of me & my car! The young lady with long blond hair, who provided me the loaner was also excepti More

by Lulu
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Oct 08, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for choosing Audi Beverly Hills. Our team is delighted to hear about your visit with Carlos Lazo at our Service Department. We are happy that Carlos, Jeffrey and our loaner team provided you with a loaner vehicle and were professional throughout the process! Thank you for your kind feedback. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Audi Beverly Hills

September 23, 2019

The most helpful!! Mark was with our car buying process from beginning to end. He didn’t make it feel like a sales transaction. Kept us very informed throughout the proc More

by Alexander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Arefyev
Sep 23, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Alexander, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience with Mark. We look forward to welcoming you back. Best, Your Friends and Family at Audi Beverly Hills

September 22, 2019

Great Service Work was done on time and they went out of their way to take care of everything. Awesome loaner car. Would always go to this dealer. Great job!!! More

by JK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Chala
Sep 23, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi JK, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Audi Beverly Hills

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