Audi Beverly Hills - A Fletcher Jones Company
Beverly Hills, CA
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One of the Most Convenient Audi Service Center Experiences I've had 3 of my Audi's serviced here at Audi BH on Fairfax. The facility is huge and state of the art facility. Carlos is friendly, spot on, professi I've had 3 of my Audi's serviced here at Audi BH on Fairfax. The facility is huge and state of the art facility. Carlos is friendly, spot on, professional, and is excellent at keeping the customer in the loop by communicating with text/phone. They seem to be able to accommodate 1 day or even same day appointments with loaners. This is why I typically go here for my warranty and complimentary services. More
Easy and efficient Smoothest service call ever. In and out very quickly and efficiently. An amazing facility. Would definitely recommend Audi Beverly Hills for all servi Smoothest service call ever. In and out very quickly and efficiently. An amazing facility. Would definitely recommend Audi Beverly Hills for all service. Thanks David More
Josh is the worst, arrogant, cocky salesman ever. Avoid this place and especially this salesman, Josh. The most cocky, brash, rude, salesman you'll ever come across in my lifetime. I've bought cars in Avoid this place and especially this salesman, Josh. The most cocky, brash, rude, salesman you'll ever come across in my lifetime. I've bought cars in Asia, Europe and the US. He is by far the worst! More
Seamless and exceptionally quick I am in the business of Seamless and exceptionally quick I am in the business of car repairs and have seen a lot . But this one was a true 5 stars all the way and communica Seamless and exceptionally quick I am in the business of car repairs and have seen a lot . But this one was a true 5 stars all the way and communication was excellent More
They are simply the best! My buying experience was wonderful and easy. But more importantly the service is incredibly good. No matter the problem or question they take care of it and you really are a wonderful and easy. But more importantly the service is incredibly good. No matter the problem or question they take care of it and you really are a “preferred customer “. More
Very knowledgeable staff, paperwork was done in couple of minutes car was inspected very professionally problem found , loaner car process was also very fast , service advisor kept me updated on process minutes car was inspected very professionally problem found , loaner car process was also very fast , service advisor kept me updated on process More
Service above and beyond Thanks, Ryan, you really pulled it off! After I received delivery of my new Q3, I soon discovered there was an issue that needed attention. From 1000 Thanks, Ryan, you really pulled it off! After I received delivery of my new Q3, I soon discovered there was an issue that needed attention. From 1000 miles away, Ryan made sure I got the attention I needed and the issue fixed in short order- without any inconvenience. More
Excellent service, selection and love my car! I went to Audi Beverly Hills, having moved here from the UK, and didn't know what to expect, I was pleasantly surprised and drove away with a brand ne I went to Audi Beverly Hills, having moved here from the UK, and didn't know what to expect, I was pleasantly surprised and drove away with a brand new 2020 Audi A3--in the color I wanted. Rio was my salesman, he exceeded my expectations in service, knowledge and professionalism. The whole service team was great--Juan, the manager gave me just the incentive I needed, and the finance was trouble free--with a better rate than expected! I am loving my new Audi A3. I feel well cared for and know that if I need help of any kind, I will get it at Audi Beverly Hills. Thank you More
Carlos is the best. He introduced me to the shop foreman who was happy to go for a drive to identify my problem. Fixed in one day and returned ASAP! who was happy to go for a drive to identify my problem. Fixed in one day and returned ASAP! More
Nikki was great. She was very accommodating and helped me extend my loaner for an additional day as I was unable to get back to the dealership before they closed. All in all, exceptional service. extend my loaner for an additional day as I was unable to get back to the dealership before they closed. All in all, exceptional service. More