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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.2
1,533 Reviews

8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,533 reviews

January 14, 2020

One of the Most Convenient Audi Service Center Experiences I've had 3 of my Audi's serviced here at Audi BH on Fairfax. The facility is huge and state of the art facility. Carlos is friendly, spot on, professi More

by Calbear92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Jan 16, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Calbear92, Thank you so much for being a loyal guest and writing this excellent review! We are thrilled that you loved you experience with Carlos! We'll definitely pass along the kind words. Providing a loaner vehicle is just one of the many perks we offer to our guests. Thank you once again for allowing us the opportunity to earn your business and we look forward to serving you for many more years to come! All the Best, Your Friends and Family at Audi Beverly Hills

January 13, 2020

Easy and efficient Smoothest service call ever. In and out very quickly and efficiently. An amazing facility. Would definitely recommend Audi Beverly Hills for all servi More

by AudiTodd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cohen
Jan 14, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Todd, Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with David is deserving of your 5-stars. We are grateful for your business and recommendations. Please feel welcome to contact us anytime. All the Best, Your Friends and Family at Audi Beverly Hills

Jan 14, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi AudiTodd, This review made our day! We're so glad that you like David's work! We'll pass along the kind words. Our staff is looking forward to serving you for many more years. All the Best, Your Friends and Family at Audi Beverly Hills

January 12, 2020

Josh is the worst, arrogant, cocky salesman ever. Avoid this place and especially this salesman, Josh. The most cocky, brash, rude, salesman you'll ever come across in my lifetime. I've bought cars in More

by art11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Barnajian
Jan 17, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Art, Our team strives to deliver a 5 star experience to all of our guests. I would like to hear about your experience, please email me at kcamargo@fletcherjones.com Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

January 09, 2020

Seamless and exceptionally quick I am in the business of Seamless and exceptionally quick I am in the business of car repairs and have seen a lot . But this one was a true 5 stars all the way and communica More

by Hugo.cano1428
Recommend Dealer
Yes
Employees Worked With
Rodrigo Aqueveque
Jan 09, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Hugo, The team at Audi Beverly Hills is thrilled to ready your review and appreciate you taking the time to share your feedback and 5 star rating. We are truly flattered to have your thoughtful complements and recommendations! Best, Your Friends and Family at Audi Beverly Hills

January 07, 2020

They are simply the best! My buying experience was wonderful and easy. But more importantly the service is incredibly good. No matter the problem or question they take care of it and you really are a More

by Happy Audi owner
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Jan 07, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi, Thank you for your very kind 5 star review and congratulations on your new Audi! Our team is happy to hear about your wonderful buying experience with Reza. Welcome to the Fletcher Jones Family! Kind Regards, Your Friends and Family at Audi Beverly Hills

January 05, 2020

Very knowledgeable staff, paperwork was done in couple of minutes car was inspected very professionally problem found , loaner car process was also very fast , service advisor kept me updated on process More

by Verysharp2001
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Jan 06, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, We are so pleased to read about your recent visit with Ken and truly appreciate your 5 star rating! The team at Audi Beverly Hills is grateful for your business and look forward to serving you again! All the Best, Your Friends and Family at Audi Beverly Hills

Jan 06, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Verysharp2001, We're glad we could help get your car in tip-top shape! Providing a loaner vehicle is just one of the many perks we offer to our guests. Thank you again for sharing this special evening with us. Our staff looks forward to seeing you again at your next scheduled visit. Take Care, Your Friends and Family at Audi Beverly Hills

January 03, 2020

Service above and beyond Thanks, Ryan, you really pulled it off! After I received delivery of my new Q3, I soon discovered there was an issue that needed attention. From 1000 More

by markdmchale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Bradley
Jan 03, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, We greatly appreciate your positive review and thank you for the 5 star rating! Guest satisfaction is very important to us and so is your feedback. At Audi Beverly Hills, we strive to provide each guest with an exceptional experience. Our team was beyond happy to read that Ryan was helpful in providing you an wonderful purchase experience from afar! We are grateful for your business and recommendations. Congratulations on your new Audi! Enjoy! All the Best, Your Friends and Family at Audi Beverly Hills

Jan 04, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Mark, We deeply appreciate you taking the time to post your 5 star review! With all of the automotive competition out there, it's wonderful to hear that Ryan Bradley went above and beyond and assisted in getting your issue fixed. We are so glad you like Ryan's work! We'll definitely pass along the kind words. Our team is glad we could help get your car in tip-top shape. Thank you for allowing us the opportunity to earn your business. We look forward to welcoming you soon. All the Best, Your Friends and Family at Audi Beverly Hills

December 30, 2019

Excellent service, selection and love my car! I went to Audi Beverly Hills, having moved here from the UK, and didn't know what to expect, I was pleasantly surprised and drove away with a brand ne More

by keohara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado, Rio Hossain, David Anbarfam
Dec 31, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Keohara, Thank you for your kind review and for the 5 star rating! Customer service is very important to us. Our team was thrilled to read that Rio Hossain provided you with an excellent experience and exceeded your expectations! We want to wish you a warm welcome to the US and we look forward to serving you for many years to come! Congratulations on your new Audi A3! Enjoy! All the Best, Your Friends and Family at Audi Beverly

December 27, 2019

Carlos is the best. He introduced me to the shop foreman who was happy to go for a drive to identify my problem. Fixed in one day and returned ASAP! More

by JMR999
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Dec 27, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for the 5 star rating and sharing your outstanding service experience with all of us! Our team appreciates your business and looks forward to serving you again. Best, Your Friends and Family at Audi Beverly Hills

December 24, 2019

Nikki was great. She was very accommodating and helped me extend my loaner for an additional day as I was unable to get back to the dealership before they closed. All in all, exceptional service. More

by Christie K. B.
Recommend Dealer
Yes
Employees Worked With
Nikki Salandanan
Dec 24, 2019 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Christie, Thank you for sharing this wonderful service experience with Nikki! Our team appreciates your business and looks forward to serving you again. Regards, Your Friends & Family at Audi Beverly Hills

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