Audi Beverly Hills - A Fletcher Jones Company

Regular interval servicing. Pick car up at my home and delivered it back, same day, after service completed. Let me know before, during and after service what was happening. Excellent service. delivered it back, same day, after service completed. Let me know before, during and after service what was happening. Excellent service. More

Great first-time Audi owner experience. After owning only Mercedes for 30 years, I purchased my first Audi (used). Carlos was a great advisor and provided exceptional service. Impressed and After owning only Mercedes for 30 years, I purchased my first Audi (used). Carlos was a great advisor and provided exceptional service. Impressed and will return to BH Audi for service. More

Service - Shelter in Place My check engine light came on while driving home, in which when I arrived home the Audi Service Department was still open. I was able to get an appoin My check engine light came on while driving home, in which when I arrived home the Audi Service Department was still open. I was able to get an appointment the next day of my choice, meaning I selected the best time slot to bring my car in for the needed repair. My car is only past seven months, but not eight months. I was greeted by Mr. Ken Kritzer a service advisor whom I had not dealt with before. He was polite, professional and said he would handle my check engine light problem. To make a long story short I was not expected to pay for anything,but the check engine was not covered under warranty. With that being the case Ken and Audi work with my financial budget and all went well, meaning fix my check engine issue, and keep me happy with my portion of the bill. Well executed by service advisor Ken Kritzer. He even got me a loaner and had Uber take me back to my job during this repair process. I picked up my car and will be driving it to make sure all is good. One thing I would like to mention is that I received alot N/C services, and I appreciate it. In closing Thank You Ken, you are awesome, honest and truly deserve every "Bravo" sticker there may be. More

I’m very satisfied with Carlos how he is very helpful with my requests and how kept me informed. Thank you Carlos Kindly, Jonathan d with my requests and how kept me informed. Thank you Carlos Kindly, Jonathan d More

Professional, hassle free experience. Knowledgeable advisors, great new facility, clean,And comfortable. Great loaner experience, fast, convenient, clean, easy to get and easy to return. advisors, great new facility, clean,And comfortable. Great loaner experience, fast, convenient, clean, easy to get and easy to return. More

BEWARE OF AND TRY TO AVOID AUDI OF BEVERLY HILLS!! My recent lease experience with Michael Tesh and Audi of Beverly Hills was HORRIBLE and very UNPLEASANT. BEWARE of being lied to and lured into coming My recent lease experience with Michael Tesh and Audi of Beverly Hills was HORRIBLE and very UNPLEASANT. BEWARE of being lied to and lured into coming to the dealership only to be provided falsified information. I was hopeful and happy to come to the dealership upon agreement on a deal only to be played with! They don’t care about customer service and experience. Michael lied to me when I was coming over saying that he sold the car to Mr. Gonzalez. Then upon further investigation he says that he thought we were dealing with a whole other model. When we talked to the general manager, Sam Yadegari, he said it was a mistake. This is no little mistake. This is a HUGE MISTAKE that played with my feelings and lead me to deny other offers I was getting at other dealerships. For your sake, save yourself from wasting your time with Michael and Audi of Beverly Hills and go to another dealership. More

First class service from start to finish It's always a pleasant experience bringing my car in to Audi Beverly Hills' brand new, state of the art facility. It's always spotless and looks like It's always a pleasant experience bringing my car in to Audi Beverly Hills' brand new, state of the art facility. It's always spotless and looks like it is functioning like a well oiled machine. You always receive a nice welcome, like they are really happy that you came in. My service advisor, David Cohen, is knowledgeable and professional and made me feel like I'm in good hands. All in all, a very good experience. More

Excellent service, responsive, quick turnaround, honest and great job explaining the services that would be taken care of during the maintenance. I look forward to working with Reza again. He makes the bur and great job explaining the services that would be taken care of during the maintenance. I look forward to working with Reza again. He makes the burden of taking your in car a much better experience. More

Reza took the best care. Always welcoming, great communicator and thorough. He makes the service visits to the service center enjoyable. My suggestion is for you to provide magazines like you used communicator and thorough. He makes the service visits to the service center enjoyable. My suggestion is for you to provide magazines like you used to years ago for customers. More

Excellent sales team, made the process very easy. Hessam found me the car I wanted and I was in and out of the dealership in no time at all. found me the car I wanted and I was in and out of the dealership in no time at all. More