Audi Beverly Hills - A Fletcher Jones Company
Beverly Hills, CA
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Jennifer was knowledgable, the inspection of the car was thorough, all my questions were expertly answered. I was given a loaner vehicle, there was no wait, everything was done as promised. A very pleasant thorough, all my questions were expertly answered. I was given a loaner vehicle, there was no wait, everything was done as promised. A very pleasant experience, that exceeded my expectations. More
All of the people I met at Audi svc Dep was very helpful. Sppecially Mr. Ken was friendly and understanding. Thank you all what yiu’ve done for me. Sppecially Mr. Ken was friendly and understanding. Thank you all what yiu’ve done for me. More
Ken was an Amazing guy very friendly and did the job perfectly with my car and gave me a loaner vehicle as requested everyone at this dealership should learn from Ken on how to be awesome at customer se perfectly with my car and gave me a loaner vehicle as requested everyone at this dealership should learn from Ken on how to be awesome at customer service. More
What more could I write about?! I got a unicorn deal What more could I write about?! I got a unicorn deal with Sam/Hunter/Fred back at the end of July. It was one of the easiest transactions that I'v What more could I write about?! I got a unicorn deal with Sam/Hunter/Fred back at the end of July. It was one of the easiest transactions that I've ever done. However- this past week, Sam made me another offer that I couldn't say no to. I'll call this one my Pikachu Unicorn deal. This was probably THE easiest transaction that I've done. We spoke on the phone, he presented me the numbers, a contract with those numbers was sent for review, and I sent an email to get the ball rolling and set up a time to take delivery a few days. I requested my guy- Hunter Wilson- to take the deal to a close. He's such a gregarious guy that you forget that his demeanor far exceeds his chronological age. Professional, and efficient. Just like Sam is the man- so is Hunter. This time I coordinated time of delivery so the vehicle was at the showroom, prepped, detailed, and most importantly fully charged when I arrived! Since we did this dance at the end of July, (but at that time after close on a Sat night), it was even faster during the weekdays and regular business hours to get thru Finance with Fred since they recently added Apple iPad Pro and Apple Pencil for electronic contract signing so I was able to be out of Fred's office in 10 minutes! Bonus, Audi BH takes Apple Pay so if you have an Apple Card, extra bonus rewards. The only downside- max credit card if $5k, which just covered my MSDs. Audi BH really makes the process so efficient, painless, and value-oriented that it's actually a joy to get a new vehicle from them. 2 in the last 2 months! It's no wonder why they are the #1 Audi retailer in the world. They really do deals that most other dealerships are not able to and have access to inventory that most others would be envious of. I'll be back again. :) If you're looking for a new Audi, work with my personal "dream team": Sam, Hunter, and Fred! More
I went in to have my car serviced and they uncovered a significant problem. the team were incredible and George was transparent and helpful throughout the entire process. He was also very kind in helping significant problem. the team were incredible and George was transparent and helpful throughout the entire process. He was also very kind in helping me through an insurance claim process as it was my first ever - definitely went above and beyond. I always feel in great hands with the team there but would say George is exceptional. More
Great service. Daryl was very friendly and for back to me via text about what was wrong with my car. Fixed the problem quick. I got a loaner car while car was being fixed. Everyone super polite and friend via text about what was wrong with my car. Fixed the problem quick. I got a loaner car while car was being fixed. Everyone super polite and friendly at dealer. More
If you are looking for a deal on an Audi, see Sam and Hunter I had one unicorn eTron lease signed last week at an Audi dealership on the west side of LA that I've done previous deals with. That was actually done I had one unicorn eTron lease signed last week at an Audi dealership on the west side of LA that I've done previous deals with. That was actually done on behalf of my brother who lives in SF. (No way that the guys up north would touch that). This past week I was so enamored by everyone scoring one of these great deals that I started to do more research to see if there was a way I could end my 2018 Q5 lease with 14 payments left and be even and be able get one of the eTron deals myself. I spoke to my previous eTron dealership, whom I've done 2 other deals with in the past, and we're trying to see if we could get it to work. Enter, our resident Audi GM Sam. I sent him a message on whether it might be feasible and yesterday morning, we spoke on the phone. Let me say- that Sam was so very easy and straight forward to deal with. It took a little longer for me to get down to Audi BH ~ 615p and they close at 7p. Sam had just left and their sales manager Juan called him and we got everything squared away. Everything he said was exactly as we had discussed. Hunter Wilson took the reigns and it was very smooth sailing. Even Fred in Finance was very easy to deal with. Very impressed- I had an issue at the last transaction with Audi BH, but Sam and the entire team made things right again. More
Excellent service. Prompt, fast and my rep, Daryl Thomas made it very easy and pleasant. He was very professional, courteous, knowledgable and kind. Thank you! made it very easy and pleasant. He was very professional, courteous, knowledgable and kind. Thank you! More