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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.2
1,533 Reviews

8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,533 reviews

November 11, 2020

Jennifer was knowledgable, the inspection of the car was thorough, all my questions were expertly answered. I was given a loaner vehicle, there was no wait, everything was done as promised. A very pleasant More

by Nick Charles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Belander
Nov 13, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Nick, We absolutely value your feedback and thank you for the 5 star rating! Our team is happy to hear that Jennifer assisted with helpful knowledge and stellar communication during your service visit! All of us at Audi Beverly Hills look forward to providing you the same great service throughout your ownership experience and every interaction you have with us. With sincere Gratitude, Your Friends and Family at Audi Beverly Hills

November 01, 2020

Great job George Chala and team. Excellent work amazing service. Will come back! Plan to get another Audi in a year’s time. Thanks again More

by Lorraine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Chala
Nov 02, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Lorraine, Thank you for taking the time to share your feedback and 5-stars review regarding your most recent service experience with George Chala! We are truly flattered to have your thoughtful compliments and recommendations. It's wonderful reviews like yours that truly represent what we strive for everyday! We greatly appreciate the opportunity to earn your business and are looking forward to serving you for many more years to come! Best Wishes, Your Friends and Family at Audi Beverly Hills

October 30, 2020

All of the people I met at Audi svc Dep was very helpful. Sppecially Mr. Ken was friendly and understanding. Thank you all what yiu’ve done for me. More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Oct 30, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Jane, The team at Audi Beverly Hills is thrilled to have the opportunity to serve you! Our team was pleased to read that you found our Ken & our dealership to be worthy of 5 star recommendations! We are truly grateful to have earned your business! Best, Your Friends and Family at Audi Beverly Hills

October 29, 2020

Ken was an Amazing guy very friendly and did the job perfectly with my car and gave me a loaner vehicle as requested everyone at this dealership should learn from Ken on how to be awesome at customer se More

by noahdavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Oct 30, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Noah, The team at Audi Beverly Hills is grateful to have the opportunity to earn your business and pleased to know of the amazing service Ken provided! We take great pride in serving our guests well and look forward to working with you for many years to come! All the Best, Your Friends and Family at Audi Beverly Hills

September 28, 2020

What more could I write about?! I got a unicorn deal What more could I write about?! I got a unicorn deal with Sam/Hunter/Fred back at the end of July. It was one of the easiest transactions that I'v More

by Calbear92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Mir, Sam Yadegari, Hunter Wilson
Sep 29, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Vince, Wow! This review made our day! We are ecstatic to share your passion for this amazing brand and appreciate the opportunity to celebrate with you another amazing purchase experience! All of us at Audi Beverly Hills are committed to deliver world class service, and thrilled to know Sam & Hunter worked with the utmost professionalism, efficiency, & pricing to assist with the purchase of another beautiful Audi! Building these special guest relationships with our guests is paramount to our Fletcher Jones family to ensure together we can complement your Audi ownership! Thanks again for allowing us the opportunity to work with you! We look forward to assisting you with all our your Audi needs! With Much Gratitude, Your Friends and Family at Audi Beverly Hills

September 02, 2020

I went in to have my car serviced and they uncovered a significant problem. the team were incredible and George was transparent and helpful throughout the entire process. He was also very kind in helping More

by J Turner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Chala
Sep 03, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, We greatly appreciate you taking the time to post your 5-stars review regarding your recent experience with George Chala in our service department! Our team of experts are glad to have been able to assist with your very first insurance claim and helping you get settled. We are truly flattered to have your thoughtful compliments and recommendations. We'll be sure to relay your kind words over to George. Please feel free to reach out to us if there's anything else we could be of further assistance with now or in the future. All the Best, Your Friends and Family at Audi Beverly Hills

August 18, 2020

Great service. Daryl was very friendly and for back to me via text about what was wrong with my car. Fixed the problem quick. I got a loaner car while car was being fixed. Everyone super polite and friend More

by Jilld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Thomas
Aug 18, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for the 5 star rating and kind review regarding your experience with Daryl! We are happy to read that having a loaner to to utilize during your service was a great compliment to your visit. The team at Audi Beverly Hills is grateful to have earned your business and thrilled to know our entire staff treated you very well! We are looking forward to serving you again! All the Best, Your Friends and Family at Audi Beverly Hills

August 03, 2020

George was a great help to me at this service visit. He took the time to explain all the items. He was great I liked his service More

by joyce
Recommend Dealer
Yes
Employees Worked With
George Chala
Aug 04, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Joyce, We are honored to receive your raving review and appreciate you complementing George and our level of service. We look forward to welcoming you back in the near future! All the Best, Your Friends and Family at Audi Beverly Hills

July 26, 2020

If you are looking for a deal on an Audi, see Sam and Hunter I had one unicorn eTron lease signed last week at an Audi dealership on the west side of LA that I've done previous deals with. That was actually done More

by Calbear92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred in Finance, Sam Yadegari, Hunter Wilson
Jul 28, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, It's really rewarding hearing that Sam, Juan, Hunter, and Fred were able to assist in providing you with an outstanding sales experience! With all of the automotive competition out there, it's wonderful to hear that we were able to get the best pricing to care for your new vehicle. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Thank you for allowing us the opportunity to earn your business and congratulations on your new E-tron! Please feel free to reach out to us if there's anything else we could be of assistance with. All the Best, Your Friends and Family at Audi Beverly Hills

July 25, 2020

Excellent service. Prompt, fast and my rep, Daryl Thomas made it very easy and pleasant. He was very professional, courteous, knowledgable and kind. Thank you! More

by Dstasson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Thomas
Jul 28, 2020 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, We greatly appreciate you taking the time to post your 5-stars review regarding your recent service visit with Daryl Thomas! Glad to hear that our team of experts were able to assist with getting your vehicle repaired and returning it to you in a timely fashion. Please allow our team of experts to continue providing you with nothing short of an amazing experience for your upcoming needs. Best Wishes, Your Friends and Family at Audi Beverly Hills

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