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Audi Beverly Hills - A Fletcher Jones Company
Beverly Hills, CA
1,533 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,533 reviews
March 14, 2021
Always great service at Audi Beverly Hills. Great communication in keeping me informed re status of the car so that I can plan accordingly. Highly recommend. communication in keeping me informed re status of the car so that I can plan accordingly. Highly recommend. More
by J Darrell Lindgren
Employees Worked With
Ken Kritzer, Carlos Lazo
March 13, 2021
Carlos is great! He took care of my service needs & was above & beyond with his customer service! I will always come back to him whenever my car needs any maintenance. above & beyond with his customer service! I will always come back to him whenever my car needs any maintenance. More
by Camille Frost
Employees Worked With
Carlos Lazo
March 12, 2021
Carlos is hands down the best service representative that I've ever worked with for any car. He always makes the experience quick and easy and takes care of any issue that I may have. He's understanding an I've ever worked with for any car. He always makes the experience quick and easy and takes care of any issue that I may have. He's understanding and always takes care of his clients Carlos is the only Audi Beverly Hills service rep that I work with. I am now on my third straight Audi, and I only work with him More
by gabrielyashar
Employees Worked With
Carlos Lazo
March 11, 2021
I purchased my A8L from Audi B.H. in 2017 and have enjoyed every moment of diving it. Maintenance can be a bit pricey, but I understand you get what you pay for! My service advisor Carlos has always b enjoyed every moment of diving it. Maintenance can be a bit pricey, but I understand you get what you pay for! My service advisor Carlos has always been great... even remembering the small things like my favorite college football team. Thanks guys for keeping my car the beastly driving machine it is. More
by WLYJ
Employees Worked With
Carlos Lazo
March 10, 2021
My service advisor at Audi Beverly Hills, Carlos Lazo, made the service experience for my A6 quick and easy. He was upfront about the additional work that needed to be done and the price was fair. Profess made the service experience for my A6 quick and easy. He was upfront about the additional work that needed to be done and the price was fair. Professional. I’ll be back, Carlos. More
by Labooks
Employees Worked With
Carlos Lazo
March 09, 2021
Yulissa was wonderful to work with. She was helpful and always let me know the status of my vehicle. She told me what was wrong and offered the services that the vehicle needed. The service department wa always let me know the status of my vehicle. She told me what was wrong and offered the services that the vehicle needed. The service department was clean and the staff greeted me right away and was very friendly. The car was washed and delivered as promised. More
by RS5
Employees Worked With
Jason was wonderful. Very kind and helpful., Yulissa Nunez
March 04, 2021
Every time I come in Carlos always exceeds my expectations and exemplifies great customer service. This gentleman is great to work with and being that I live closer to 2 other Audi dealerships it expectations and exemplifies great customer service. This gentleman is great to work with and being that I live closer to 2 other Audi dealerships it is because of him I keep returning to Audi BH. More
by Becerra054
Employees Worked With
Carlos Lazo
February 23, 2021
Booked my appointment & checked-in online. Yulissa was professional and did a great job explaining my repair needs and establishing priorities. Great job securing a lifelong customer. professional and did a great job explaining my repair needs and establishing priorities. Great job securing a lifelong customer. More
by discoverjewels
Employees Worked With
Yulissa Nunez
February 22, 2021
Everyone was truly amazing. Was the best car buying experience I’ve even had. I’ll make sure to recommend all my friends and family to Audi Beverly Hills. experience I’ve even had. I’ll make sure to recommend all my friends and family to Audi Beverly Hills. More
by bsurbeck
Employees Worked With
Jennifer Belander
