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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.2
1,533 Reviews

8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,533 reviews

April 24, 2021

Carlos made my first experience getting my Audi serviced amazing. Fast, friendly and honest. It was a breeze getting in and out and having my car serviced with him and his team. Thanks again More

by alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Apr 26, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Alex, We greatly appreciate you taking the time to post your 5-stars review regarding your recent visit with Carlos in our service department! We'll be sure to relay over the kind words expressed on your behalf. Thank you for allowing us the opportunity to earn your business and we look forward to serving you for many years to come! Take Care, Your Friends and Family at Audi Beverly Hills

April 22, 2021

Friendly and knowledgeable people who would always do what it took to help me understand the details. Great selection and when you didn't have what I wanted you went out and found it! Now I've got it! Cl More

by PDR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claude Dauman - super helpful salesman. Good to have a salesman so helpful and considerate!, Aram Moss
Apr 27, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for your business and the opportunity to serve you! Our team is honored to have such genuine feedback regarding the profoundly knowledgeable, friendly and result orientated service you experience during your sales visit with Claude and our talented team! We strive to ensure guests receive the highest level of service and thrilled to have earned your confidence, loyalty, and found you the perfect Audi! Congratulations on your purchase! We hope you enjoy every mile! Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

April 14, 2021

2 words. EXCELLENT service!!! Carlos Lazo is YOUR GUY. Total integrity, quick, fair service & repair recommendations. We have owned a 2018 Audi R8 RWS for the last 2.5 years, purchased from Audi Beverl More

by brennankingokeefe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamiar Akhlaghi, Carlos Lazo
Apr 15, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Brennan, It's really rewarding hearing that Carlos Lazo was able to assist and provide you with amazing service throughout your most recent visit with us. We are so appreciative to come across reviews like yours that truly represent what we strive for on a daily basis! We are extremely flattered to see that Carlos has always been able to assist with getting your vehicle repaired and returned to you all within a timely fashion! Thank you for allowing us the opportunity to earn your business and we look forward to working with you for many more years to come! All the Best, Your Friends and Family at Audi Beverly Hills

April 12, 2021

George in the service dept took good care of me & my car 👍 Audi Beverly Hills takes care of my Audi and my daughter ‘s . Great servive More

by jackie K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
Apr 13, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Jackie, We greatly appreciate you taking the time to share your 5-star review! It's amazing hearing that George was able to assist and provide you with outstanding service throughout your recent visit with us. Guest satisfaction is our highest priority and we are ecstatic to see we were able to get your vehicle repaired and returned to you all within a timely manner. Our team of experts are looking forward to serving you for many more years to come! Best Wishes, Your Friends and Family at Audi Beverly Hills

April 02, 2021

Great experience;) Team was on point and very positive. Everything was handled with exceptional service and in a timely manner. Extremely professional team. Will be back! More

by Daria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo, Darryl Thomas , Yulissa Nunez
Apr 06, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Daria, Our team at Audi Beverly Hills is truly flattered to read your generous feedback regarding your visit with our fine team of professionals! We take great pride in seeing that our guests are provided with a thorough knowledge of their repairs, prompt service and a seamless experience! We are so pleased to know about yours! Thank you for your business and thoughtful recommendations! Warm Wishes, Your Friends and Family at Audi Beverly Hills

April 02, 2021

Ive had such wonderful experiences from this dealership from my purchases to their EXCEPTIONAL service department. Yulissa has helped me numerous times and each time I leave I'm thinking WOW, I'm really ha More

by brianumber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yulissa Nunez
Apr 06, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Brian, Thank you so much for taking the time to share your amazing review with everyone! Your kind comments about Yulissa show our dedication in providing world-class Audi Service experiences, and the importance of keeping you updated, keeping a great attitude, and on schedule. It is truly wonderful to know of the great confidence you have working together on all of your Audi needs. Looking forward to your next scheduled service visit with her! Warm Regards, Your Friends and Family at Audi Beverly Hills

March 31, 2021

I’ve had my cars serviced at BH Audi for over three years and it’s a great experience. Carlos Lazo and his tech team have kept my cars in perfect condition. Carlos is knowledgeable and helpful. If I’m in More

by Tom B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Apr 01, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Tom, Thank you for your genuine 5 star review and allowing our talented service team the opportunity to serve you! We are grateful to be a part of the care and maintenance for your beautiful Audi and appreciate you taking the time to recognize Carlos and our team for the dedication to providing the ultimate level of service! Best Wishes, Your Friends and Family at Audi Beverly Hills

Apr 03, 2021 -

Tom B responded

You guys do it right! Keep up the good work. Thanks

March 30, 2021

Carlos has been my go to guy for over 6 years. I will keep coming back to Audi because of people like him. But I have to say no matter who the service advisor is, the service is exceptional. This time, I More

by ajmakoso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George, Carlos Lazo
Mar 30, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Al, The team at Audi Beverly Hills appreciates you taking the time to share your kind sediments regarding Carlos Lazo and the many years you have worked with him. We strive to be the best in the business, and thrilled to know our talented team members like Carlos & George truly exemplify that! Thank you for allowing our team opportunity to attend to all of your service needs. We couldn't be more grateful to have you as a valued member of our Fletcher Jones family! Please feel welcome to contact us anytime! Best Wishes, Your Friends and Family at Audi Beverly Hills

March 30, 2021

Everyone I dealt with at Audi Beverly Hills was extremely helpful and professional during my car buying process. I would highly recommend them to anyone in the market for an Audi. More

by KS
Recommend Dealer
Yes
Employees Worked With
Aram Moss , Ark Zakharyan
Mar 31, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello KS, Congratulations on your beautiful Audi! We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it' wonderful to hear that our team delivered an exceptional sales experience! Thank you for allowing us the opportunity to earn your business and recommendations and we look forward to working with you for many more years to come! Warm Wishes, Your Friends and Family at Audi Beverly Hills

March 30, 2021

Terrific, prompt, friendly service. Ken is terrific. Process with drop-off, loaner car, & return/pick-up could not have been smoother. I was very comfortable with the COVID-19 protocols. More

by PLB-ZG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Mar 31, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts Ken our team of professionals put forth during your service visit and appreciate you complementing our level of service. We look forward to welcoming you back! Best Wishes, Your Friends and Family at Audi Beverly Hills

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