Audi Beverly Hills - A Fletcher Jones Company

Friendly and knowledgeable people who would always do what it took to help me understand the details. Great selection and when you didn't have what I wanted you went out and found it! Now I've got it! Cl what it took to help me understand the details. Great selection and when you didn't have what I wanted you went out and found it! Now I've got it! Claude was an exceptional sales person and I can't say enough good things about him! More

2 words. EXCELLENT service!!! Carlos Lazo is YOUR GUY. Total integrity, quick, fair service & repair recommendations. We have owned a 2018 Audi R8 RWS for the last 2.5 years, purchased from Audi Beverl Total integrity, quick, fair service & repair recommendations. We have owned a 2018 Audi R8 RWS for the last 2.5 years, purchased from Audi Beverly Hills. Needless to say, I've CHEWED through the Pirelli P Zero tires like 7 times haha. Most have been due to sh***y LA Roads, nails and screws from construction, etc. EVERY TIME I've come to see Carlos, he has exceeded my expectations by a factor of 10. He makes sure to cover things with insurance (highly recommend their tires and rims insurance coverage at purchase). This makes a big deal because I'm paying to have my things covered, and when I go to Carlos, he doesn't try to sell me things I don't need. He goes to insurance, fights on my behalf, and I end up with new wheels on our R8 like THAT. Thank you for everything Carlos. You are a model employee -- the best person to take your Audi to -- coming from a guy with a limited edition R8. This is how service should be done :) More

George in the service dept took good care of me & my car 👍 Audi Beverly Hills takes care of my Audi and my daughter ‘s . Great servive 👍 Audi Beverly Hills takes care of my Audi and my daughter ‘s . Great servive More

Ive had such wonderful experiences from this dealership from my purchases to their EXCEPTIONAL service department. Yulissa has helped me numerous times and each time I leave I'm thinking WOW, I'm really ha from my purchases to their EXCEPTIONAL service department. Yulissa has helped me numerous times and each time I leave I'm thinking WOW, I'm really happy with this place, it's really ALL AROUND amazing. But it's the service team that will keep me coming back, I always feel I'm in great hands. Thank you Yulissa, your great attitude, smile, and your professionalism is 6 stars :) it's so appreciated and doesn't go unnoticed. More

Great experience;) Team was on point and very positive. Everything was handled with exceptional service and in a timely manner. Extremely professional team. Will be back! Everything was handled with exceptional service and in a timely manner. Extremely professional team. Will be back! More

I’ve had my cars serviced at BH Audi for over three years and it’s a great experience. Carlos Lazo and his tech team have kept my cars in perfect condition. Carlos is knowledgeable and helpful. If I’m in and it’s a great experience. Carlos Lazo and his tech team have kept my cars in perfect condition. Carlos is knowledgeable and helpful. If I’m in a time jam, he always accommodates me. I wish all my service needs were performed as good... Thanks Carlos. Tom B. More

Terrific, prompt, friendly service. Ken is terrific. Process with drop-off, loaner car, & return/pick-up could not have been smoother. I was very comfortable with the COVID-19 protocols. Process with drop-off, loaner car, & return/pick-up could not have been smoother. I was very comfortable with the COVID-19 protocols. More

Carlos has been my go to guy for over 6 years. I will keep coming back to Audi because of people like him. But I have to say no matter who the service advisor is, the service is exceptional. This time, I keep coming back to Audi because of people like him. But I have to say no matter who the service advisor is, the service is exceptional. This time, I was attended to by George. And I received the same level of attention and care. The communication is excellent. Cannot ask for better customer service. More

Everyone I dealt with at Audi Beverly Hills was extremely helpful and professional during my car buying process. I would highly recommend them to anyone in the market for an Audi. helpful and professional during my car buying process. I would highly recommend them to anyone in the market for an Audi. More

Communication about the repair on my Audi was excellent! Carlos goes the extra mile to ensure that the experience is hassle-free. It’s very efficient & quick. A loaner is almost always available, which is s Carlos goes the extra mile to ensure that the experience is hassle-free. It’s very efficient & quick. A loaner is almost always available, which is super convenient! More