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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.2
1,533 Reviews

8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,533 reviews

June 05, 2021

David, Johanna, and the entire team at BH Audi were awesome - they are experts in their fields and are committed curating an exceptionally knowledgeable and personable sales and financing experience! T More

by Wavechappelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Johanna Felchlin
Jun 06, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello! Congratulations on your beautiful Audi! The team at Audi Beverly Hills strives to provide each guest with an amazing experience. Our team was beyond happy to read that David, Johanna and the entire team were helpful, knowledgeable, and assisted you throughout your purchasing journey. We'll be sure to relay over the kind words expressed on your behalf. We are grateful to have earned your business and we look forward to working with you for many years to come and are here to help should you need us. Take care! Your Friends and Family at Audi Beverly Hills

June 03, 2021

Had a wonderful experience at the dealership all thanks to Ark! He provided a great experience from start to finish and I love my new car! More

by tania0108
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johanna Felchlin , Ark Zakharyan
Jun 03, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Tania, Congratulations on your gorgeous new Audi! The team at Audi Beverly Hills strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Ark has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Thank you for allowing us the opportunity to earn your business and our tam of experts are excited to work with you for many years to come! Warm Wishes, Your Friends and Family at Audi Beverly Hills

June 03, 2021

Awesome dealership for service to my 2014 Audi A4 Quattro manual transmission. For courtesy, they worked on the faint noise above 3,000 rpm at 3rd, 4th and 5th gears. They spent lot of time to pin point wher More

by Tyk8ez605
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna, Aram Moss , Jose Virgen
Jun 03, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your recent service visit and appreciate you complimenting our level of professionalism. Providing a loaner vehicle is one of the many perks we offer to our guests. We are grateful for your business and we look forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Audi Beverly Hills

June 02, 2021

OUTSTANDING service from Carlos. He is incredibly knowledgeable in regard to our specific vehicles as well as the Audi brand. As most car manufacturers are making the transition to EV, there is a voi More

by sbeaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Jun 03, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Sbeaz, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth by Carlos Lazo during your most recent service visit with us. We appreciate you complimenting our level of professionalism and look forward to serving you for many years to come! Best Wishes, Your Friends and Family at Audi Beverly Hills

May 28, 2021

It was a great buying experience. The best I’ve ever had at any dealership. Ryan and the finance guy were spectacular! I would recommend them to anyone. More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Bradley, Shafiq Hamdan
May 28, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello John, Congratulations on your gorgeous Audi! We are so appreciative of your loyalty and feedback about your experience with us. I am very happy to hear that Ryan and Shafiq were able to deliver such exceptional service and help you find the perfect vehicle. It was our pleasure to help you get to know every aspect of your vehicle. Thank you for allowing us the opportunity to earn your business and welcome to the Audi family! Please reach out to us if there's anything else we could be of assistance with now or in the future. Take Care, Your Friends and Family at Audi Beverly Hills

May 24, 2021

excellent service, great communication and delivery of loaner to my residence. I highly recommend this dealership. They also washed the car upon return which was a bonus. More

by kamyarkamjoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamiar Akhlaghi
May 26, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Kamyarkamjoo, We greatly appreciate you taking the time to post your 5-stars rating regarding your most recent service experience with us. Providing a loaner vehicle is one of the many perks we offer to our guests. Thank you for allowing us the opportunity to earn your business and our team of experts look forward to welcoming you again soon! Take Care, Your Friends and Family at Audi Beverly Hills

May 23, 2021

Excellent customer Service. Ken was phenomenal. The dealership made it very easy from start to finish. I was able to checkout through my phone expediating the process. More

by Rigo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
May 24, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Rigo, It's really rewarding hearing that Ken was able to assist and provide you with phenomenal service throughout your recent visit with us! It's wonderful reviews like yours that truly represent what we strive for everyday! We're glad to see you love Ken's work! We'll be sure to pass along the kind words expressed on your behalf. We are grateful for your business and recommendations and look forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Audi Beverly Hills

May 20, 2021

My 3rd car lease from Audi Beverly Hills. Impecable as always, smooth, fast. Juan Maldonado and his team (Zoraya Briseno, David Chung, Johanna Felchlin and Hessam Ehsani) did a wonderful job assisting me More

by Alex C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado, Johanna Felchlin
May 21, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Alex, Congratulations on your new gorgeous Audi! Our team was pleased to read that you found our dealership to be the most friendly and good at what we do! All of us at Audi Beverly Hills take great pride in serving our guests well. It brings us so much joy hearing that Juan Maldonado, Zoraya Briseno, David Chung, Johanna Felchin, and Hessam Ehsani all ensured they went above and beyond while reaching the best pricing to care for your vehicle. We'll be sure to pass along the kind words expressed on your behalf. It was our pleasure to help you get to know every aspect of your vehicle. Thank you for allowing us the opportunity to earn your business and we look forward to working with you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Audi Beverly Hills

May 14, 2021

AUDI BEVERLY HILLS, THE ONLY AUDI SERVICE CENTER I WOULD USE! WORKING WITH KEN KRITZER FOR YEARS, IS THERE ANYONE ELSE? EXPECTATIONS ALWAYS MET OR EXCEEDED. More

by mhsAUDI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
May 16, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello and Happy Sunday! Wow! We are absolutely honored to have your ongoing patronage at our dealership. Your kind remarks for Ken is a testimony to our standard as we strive to provide the best customer service experience possible for every one of our guests. We look forward to serving you for many years to come and are here for you should you have any questions or Audi needs! All the best, Your Friends and Family at Audi Beverly Hills

May 13, 2021

Walked in and was greeted right away. I waited two hours for excellent service. There was Uber services for transportation. They also washed my car More

by J.delozier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
May 14, 2021 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, We greatly appreciate you taking the time to share your 5-stars review! It's wonderful to hear that our team was able to assist with getting your vehicle repaired and returned to you all within a timely manner. Providing the shuttle service and complimentary hand car wash are jut some of the many perks we offer to our guests. Thank you for allowing us the opportunity to earn your business and we are looking forward to serving you for many years to come! Take Care, Your Friends and Family at Audi Beverly Hills

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